{"id":2776429,"url":"https://alion.io/job/litmus-principal-application-engineer-2","title":"Principal Application Engineer","company":{"id":4627,"name":"Litmus","domain":"litmus.com","url":"https://alion.io/company/litmus","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pune, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":17500,"max_usd":44000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":14},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Linux","optional":false},{"name":"Machine Learning","optional":false},{"name":"Kubernetes","optional":true},{"name":"MQTT","optional":true},{"name":"OPC UA","optional":true}],"status":"live","first_seen_at":"2026-09-24T18:39:49Z","employer_posted_date":null,"last_verified_at":"2026-09-24T18:39:49Z","board_verified":false,"closed_at":null,"days_open":34,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":34},"description":"Who is Litmus\n\nLitmus is building the data foundation that powers industrial AI.\n\nAI doesn't work without real-world, contextualized data - Litmus makes that data usable. As AI adoption accelerates, most industrial environments still can't access or use their operational data. We solve that gap.\n\nWe're a growth-stage software company helping manufacturers access, structure, and use real-time data from machines, systems, and sensors at the edge. Our platform sits at the intersection of edge computing, AI, and industrial operations, enabling some of the world's largest companies to run operations in real time, reduce downtime, and optimize production.\n\nBacked by leading investors and trusted by global manufacturers and partners like Google, Microsoft, Dell, Oracle, and Mitsubishi, Litmus is powering the shift toward software-defined manufacturing.\n\nWhy join Litmus\n\nBuild the infrastructure that makes industrial AI possible\n\nAI is moving beyond the cloud and into the physical world. At Litmus, you'll build the infrastructure that enables real-time data to power AI and machine learning systems in production environments.\n\nWork on problems where software meets the real world\n\nMost AI systems fail without access to real-world data. You'll build the layer that makes them viable in production. We solve challenges at the intersection of distributed systems, real-time data, and industrial constraints — where reliability, scale, and performance are non-negotiable.\n\nHave real impact, fast\n\nYou'll work on systems used by real customers in production, with direct impact on product and company trajectory. As a scaling company, we move quickly. You'll have ownership, visibility, and the ability to shape both product and company as we scale.\n\nJoin a high-performance team\n\nWe're building a team that holds a high bar and pushes each other to improve. You'll work alongside experienced operators, engineers, and leaders who have done this before and are building again at scale. We hire people who take ownership, move quickly, and care about outcomes. No passengers.\n\nOur culture\n\nAt Litmus, the team is collaborative, curious, and low ego. People are scrappy, take ownership, and look for ways to make an impact. We value empathy just as much as execution, whether that's in how we build, how we communicate, or how we support each other.\n\nWe're a growing company, so things move quickly and not everything is perfectly defined. If you enjoy figuring things out, working closely with others, and making steady progress, you'll do well here.\n\nAbout The Role\n\nThe Principal Application Engineer is the senior technical authority within the Litmus Customer Success team for the APAC region. This role provides technical leadership, oversight, and direction to the regional Application Engineering team, ensuring that customer implementations of Litmus Edge and Litmus Edge Manager are architecturally sound, delivered consistently, and aligned with customer outcomes and Litmus best practices.\n\nThe Principal Application Engineer will oversee the technical work of Application Engineers supporting proof-of-concept projects, pilots, production implementations, customer expansions, and complex support engagements. This person will establish regional technical priorities, review and approve solution designs, guide application engineers through complex technical decisions, and ensure that contracted technical responsibilities are delivered successfully.\n\nAs a senior individual contributor and regional technical leader, the Principal Application Engineer will act as the escalation point for high-risk implementations, critical customer issues, and complex architectural decisions. The role will also mentor Application Engineers, improve delivery standards, and develop reusable technical approaches that increase the quality, predictability, and scalability of customer delivery across APAC.\n\nThe Principal Application Engineer will partner closely with Customer Success leadership, Sales Engineers, Account Managers, Product Management, Development, partners, and the Litmus Support Desk. This role reports to the Manager, Customer Success Operations, with global reporting and technical alignment to the Director of Technical Delivery.\n\nWhat You'll Do\n\nServe as the senior technical authority for Customer Success application engineering activities across the APAC region and provide technical direction, guidance, standards adherence and oversight to Application Engineers. \nEstablish technical priorities for the regional Application Engineering team in alignment with customer commitments, commercial objectives, available capacity, implementation risk, and business value. \nWork with Customer Success leadership to assign technical resources and determine the appropriate level of engineering support for customer engagements. \nBalance immediate customer requirements with long-term maintainability, product strategy, delivery scalability, and Litmus technical standards. \nEnsure that technical solutions demonstrate measurable business value and support customers operational, manufacturing, data, automation, and digital transformation objectives. \nIdentify implementation dependencies, assumptions, risks, and technical gaps early in the customer lifecycle. \nSupport Application Engineers during customer meetings when senior technical leadership, architecture expertise, or escalation management is required. \nMaintain consistency in how Litmus products are designed, configured, deployed, tested, and supported across the APAC region. \nDefine when technical exceptions may be approved and document the risks, conditions, and mitigation requirements associated with those exceptions. \nOnboard, mentor and coach Application Engineers, helping them strengthen their architecture, implementation, troubleshooting, customer communication, and decision-making capabilities. \nServe as the regional escalation point for complex implementation issues, critical customer incidents, architecture concerns, and unresolved Level 2 support cases and provide advanced troubleshooting, root-cause analysis, and remediation guidance for issues involving Litmus products, customer infrastructure, networks, integrations, data flows, and industrial systems. \nSupport Sales Engineers and Account Executives with architecture reviews, technical strategy, proposal development, scope validation, and implementation risk assessment. \nProvide senior technical oversight during the transition from pre-sales to implementation. \n\nWhat You'll Bring\n\nMust Have\n\n10–15 years of progressive experience in application engineering, solution architecture, systems integration, technical consulting, customer success engineering, industrial technology, or a related technical discipline. \nSignificant experience leading complex software, infrastructure, automation, IIoT, analytics, edge-computing, or shop-floor implementations in manufacturing or industrial environments. \nDemonstrated experience providing technical leadership, architecture oversight, design approval, and implementation governance across multiple simultaneous customer engagements. \nExperience directing or overseeing the work of engineers, including setting technical priorities, reviewing deliverables, mentoring team members, and making technical decisions. \nStrong understanding of industrial and enterprise solution architecture, including networks, security, protocols, Linux-based systems, databases, APIs, data pipelines, and distributed deployment environments. \nDeep hands-on experience with product configuration, systems integration, technical troubleshooting, performance analysis, root-cause analysis, and production support. \nStrong customer-facing skills, including the ability to lead architecture workshops, explain complex technical concepts, manage technical objections, and communicate risk clearly. \nExcellent written and verbal communication skills, with the ability to influence customers, engineers, sales teams, partners, product leaders, and executives. \nStrong organizational and prioritization skills, with the ability to balance customer urgency, contractual commitments, technical risk, team capacity, and strategic value. \nAbility to operate independently as a senior technical leader while collaborating effectively across regional and global teams. \nWillingness and ability to support customers and engineers across APAC time zones and to travel regionally when required. \n\nNice to Have\n\nExperience with Litmus Edge, Litmus Edge Manager, industrial data platforms, edge orchestration platforms, or similar technologies. \nStrong knowledge of industrial protocols and systems, including OPC UA, MQTT, Modbus, PLCs, SCADA, historians, MES, and industrial control environments. \nExperience designing highly available, secure, and scalable industrial edge architectures across multiple facilities or geographic regions. \nKnowledge of cybersecurity practices for operational technology, industrial networks, edge devices, and hybrid cloud environments. \nExperience supporting regulated, mission-critical, or high-availability customer environments. \nExperience with pre-sales architecture, technical discovery, proposal approval, statement-of-work review, RFI/RFP responses, and commercial scope validation. \nExperience working with systems integrators, channel partners, value-added resellers, and regional technology partners. \nExperience contributing to product roadmaps, design reviews, beta programs, technical validation, or release-readiness processes. \nExperience developing technical standards, reference architectures, implementation methodologies, and reusable engineering assets. \nRelevant certifications in cloud architecture, Kubernetes, networking, cybersecurity, industrial automation, or solution architecture. \nBachelor's or master's degree in engineering, computer science, information technology, automation, or a related field, or equivalent practical experience. \n\nMeasures of Success\n\nQuality, consistency, and scalability of APAC customer implementations. \nSuccessful delivery of strategic proof-of-concept and production engagements. \nReduction in implementation risk, technical rework, escalations, and recurring support issues. \nTimeliness and quality of regional technical decisions and approvals. \nCustomer adoption, value realization, satisfaction, and expansion. \nDevelopment and technical readiness of Application Engineers. \nAdoption of regional and global delivery standards, reusable assets, and best practices. \nEffectiveness of pre-sales-to-delivery handovers and technical scope validation. \nQuality and influence of APAC field feedback provided to Product Management and Development. \nAbility to balance customer priorities, team capacity, delivery commitments, and long-term technical quality. \n\nReports To: Manager, Customer Success Operations\n\nGlobal Technical Alignment: Director of Technical Delivery\n\nRegional Scope: 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