{"id":4194176,"url":"https://alion.io/job/little-caesars-office-supervisor","title":"Office Supervisor","company":{"id":1778214,"name":"Little Caesars","domain":"littlecaesars.com","url":"https://alion.io/company/littlecaesars-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"D","score":45,"open_postings":674,"ghost_share":0.911,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bethlehem, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-12T20:12:07Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-13T10:46:59Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":0},"description":"Build a Bigger, Better, Bolder Future\nImagine working for a company that measures its success based off the growth of its colleagues, a company that invests in its future by investing in you. Blue Line is a company where our colleagues make an impact.\nYour Mission:\nIn this role, you will manage all aspects of our customer service department to ensure departmental efficiency is met.\nHow You’ll Make an Impact:\nOversees workflow of office staff and ensures that customer needs are fully met.\nManages daily transactions related to customer billing, inventory, credit memos and special billings.\nReviews and approves replenishment, inventory and credit adjustments.\nResolves escalated customer service issues and advises appropriate management of actions.\nMaintains accurate inventory level of all office supplies as well as Zebra labels, invoices, toner. Ensures that all office equipment including printers are in good working order.\nManages performance and training of customer service staff to provide optimal departmental efficiency. Complies with all requirements of performance management system and monthly quality and safety training.\nEnsures adequate coverage of department and schedules customer service hours of operation according to business needs. Manages time off database and submits department payroll hours.\nActs as point of contact for new customers to help foster strong working relationships with franchisees. Takes initial delivery order, coordinates delivery dates, and sets up installation of the SSDC cleaning dispensing system in store.\nOrganizes company functions such as holiday party and summer outing, and helps create a high level of team support.\nProcesses equipment orders and sends to appropriate warehouse.\nCommunicates new product information to customers and internal departments.\nProcesses Non-Food Purchase orders\nUpdates Business Activity Monitoring (BAM) alerts and customer information as needed.\nSpecial projects as needed.\nWho You Are:\nAssociate's degree in business administration, accounting or other related discipline. Equivalent experience may be considered in lieu of formal education.\nMinimum of three (3) years' experience in customer service, billing, inventory control or warehouse administration.\nMinimum of two (2) years' experience in formal supervision or informal leadership role that included coaching and providing work direction.\nProficiency in computer applications including Microsoft Office, Lotus Notes, and Warehouse Management System (WMS).\nDemonstrated analytical, problem-solving and decision-making skills.\nExcellent verbal and written communication skills.\nAbility to foster strong working relationships.\nExcellent organizational skills, with the ability to handle changing priorities and concurrent deadlines.\nAbility to lead by example, and foster a team approach.\nWhere You’ll Work:\nWorks in office environment.\nMay be exposed to warehouse conditions on occasion.\nAll items listed above are illustrative and not comprehensive. They are not contractual in nature and are subject to change at the discretion of Blue Line Distribution.\nBlue Line Distribution is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regards to that individual’s race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. \nThe Company will strive to provide reasonable accommodations to permit qualified applicants who have a need for an accommodation to participate in the hiring process (e.g., accommodations for a job interview) if so requested.\nThis company participates in E-Verify. Click on any of the links below to view or print the full poster. 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