{"id":3679490,"url":"https://alion.io/job/livanova-customer-quality-engineer","title":"Customer Quality Engineer","company":{"id":1949485,"name":"LivaNova","domain":"livanova.com","url":"https://alion.io/company/livanova","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":92,"open_postings":9,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":52,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Colombia"],"countries":["CO"],"hiring_countries":["CO"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-03T12:36:12Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-04T13:28:12Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"As a global medtech company, we are driven by our Vision of changing the trajectory of lives for a new day and our Mission to create ingenious solutions that ignite patient turnarounds. Our relentless commitment to patients and strong legacy of innovation in healthcare are the foundation of our future. If you're looking for a new chance, a new beginning, a new trajectory, LivaNova is where your talent can truly thrive. Join our talented team members worldwide to become a pioneer of tomorrow-because at LivaNova, we don’t just treat conditions - we aspire to alter the course of lives.\nAs a global medtech company, we are driven by our Vision of changing the trajectory of lives for a new day and our Mission to create ingenious solutions that ignite patient turnarounds. Our relentless commitment to patients and strong legacy of innovation in healthcare are the foundation of our future. If you're looking for a new chance, a new beginning, a new trajectory, LivaNova is where your talent can truly thrive. Join our talented team members worldwide to become a pioneer of tomorrow, because at LivaNova, we don’t just treat conditions, we aspire to alter the course of lives.\nCustomer Quality Engineer\nPosition Overview\nAs our Customer Quality Engineer, you will support Customer Quality activities for our Neuromodulation therapies, including complaint handling, investigations, regulatory reporting, and technical support.\nYou will collaborate with cross-functional teams to help ensure product quality, regulatory compliance, and effective resolution of customer issues.\nKey Responsibilities\nReceive customer feedback and provide technical troubleshooting to support the resolution of customer issues.\nInitiate and investigate product complaints, including root cause analysis.\nPrepare and submit medical device vigilance and regulatory reports to applicable regulatory authorities.\nMaintain accurate complaint files, quality records, and supporting documentation.\nIdentify potential product or quality trends and escalate findings for further evaluation.\nCollaborate with Quality, Regulatory Affairs, R&D, Clinical, and other teams to support compliance and continuous improvement.\nSkills and Experience\nBachelor’s degree in Engineering.\nStrong written and verbal communication skills in English.\nStrong analytical and problem-solving skills.\nCollaborative mindset with a willingness to learn, develop, and work within international teams.\nInterest in healthcare, medical technology, quality, or regulated industries.\nProficiency in Microsoft Office, including Excel, Word, and PowerPoint.\nInternship, academic project, or previous exposure to engineering, quality, healthcare, medical devices, pharmaceutical, or another regulated industry is desirable.\nWhat We Can Offer You\nIn addition to providing you with a supportive, inclusive and collaborative environment where you will feel empowered to take ownership and drive meaningful change, we will reward you with the following:\nPurpose-driven work focused on improving patient outcomes worldwide.\nGlobal exposure and the opportunity to collaborate with international teams.\nStructured learning, mentorship, and career development opportunities.\nA culture that values innovation, quality, collaboration, and continuous improvement.\nExposure to advanced medical technologies and a highly regulated global environment.\nCompetitive base salary.\nIf you like the sound of the above and feel energized by the idea of joining a great brand at a moment of exciting expansion, please apply now. We look forward to hearing from you!\nWelcome to impact. Welcome to innovation. Welcome to your new life.","description_format":"text","description_chars":3650,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Colombia","iso":"CO","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cardiovascular Devices","Neurotech & Neuromodulation"],"lifecycle":[{"event":"open","at":"2026-11-03T12:36:12Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":52,"reasons":["conf:6","win:early"],"computed_at":"2026-11-04T06:34:25Z"},"pay":null,"html_url":"https://alion.io/job/livanova-customer-quality-engineer","json_url":"https://alion.io/job/livanova-customer-quality-engineer.json","meta":{"generated_at":"2026-11-04T15:41:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24022,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1949485},"rest":"https://alion.io/mcp/rest/get_company?id=1949485"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flivanova-customer-quality-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flivanova-customer-quality-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flivanova-customer-quality-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/livanova-customer-quality-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flivanova-customer-quality-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3679490}},{"tool":"search_jobs","arguments":{"company":"livanova.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3679490},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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