Project Manager, Festival Operations

Job Summary:

Company: Live Nation

Department: Festival Operations Infrastructure Supply (FOIS)

Location: Farringdon, London or remotely in the UK with travel across UK and Ireland

Reports to: Senior Project Manager - Festival Operations

Working Hours: Full time plus additional weekend and evening working as required

Job Type: Permanent

Role Description

The Festival Operations Project Manager delivers projects across the Festival Operations portfolio at Live Nation (Music) UK Limited, reporting to the Senior Project Manager and leading on work streams within production and infrastructure. The role builds and manages supplier relationships, identifies new commercial opportunities, and supports the negotiation and ongoing management of supplier deals across the portfolio - partnering with event teams to deliver projects collaboratively and driving cost efficiencies, operational improvements and sustainability initiatives.

Beyond production and infrastructure, the role supports the wider Festival Operations team by collecting, analysing and organising project data, and by keeping projects on track through meeting administration, action tracking and documentation. The Project Manager meets regularly with Live Nation departments and external suppliers to ensure projects are delivered in line with business priorities.

What we can offer you

Live Nation offers impressive employee benefits including tickets to shows and festivals and unlimited annual leave. The Farmiloe Building in Farringdon, London is a beautiful office to work in. Staff can enjoy use of arcade games in the basement games room, onsite gym equipment plus fitness and meditation classes. In addition to this, the office has a fully stocked complimentary coffee bar with barista to serve you your favourite coffee as you walk into the office and offers heavily subsidised lunch options. We hold regular staff events in our atrium stage space including hosting speakers and open mic nights to showcase Live Nation employee talent.

Who you are

Competencies / Skills / Knowledge / Experience

• Relevant experience in a similar position within the live events industry
• Strong understanding of the festival and outdoor event business
• Knowledge of festival and outdoor event management and team structures, process, procedures, design, capacities, and methods is highly preferred
• Must possess strong task management abilities and seek out direction when task list runs out
• Self-motivated
• Must be proficient in Microsoft Excel, Word, and PowerPoint
• Must be very organised and disciplined with exceptional attention to detail
• Excellent written and verbal communication skills
• Ability to multitask in a fast-paced environment
• Strong problem-solving skills
• Personable and always have a professional demeanour - especially in stressful situations

Behaviours

The following attributes determine how the role will be carried out and are required to be a success

• Demonstrate integrity in day-to-day business and the way you deal with people.
• Communicate effectively with others by organising and delivering information appropriately and listening actively to others. Being a flexible team-player.
• Proactively seek solutions to problems.
• Understand the statement "we've always done it this way" can stifle innovation, efficiency, and growth - we challenge this thinking in everything we do.
• Be enthusiastic and energetic in your approach to your job.
• Commit to putting in extra effort with a positive attitude.
• Be flexible in handling change, able to juggle multiple demands, and adaptable to new situations with fresh ideas or innovative approaches.
• Stay composed, confident, optimistic, and in problem-solving mode when the going gets tough.
• Possess the skills needed to perform your job well, paying close attention to detail, accuracy, and completeness.
• In everything we do we aim to add value to the organisation.

What the role includes

Project Management - Production & Infrastructure

• Lead on the delivery and ongoing development of production-related workstreams.
• Identify and research new supplier opportunities that could improve commercial terms, service quality or innovation across production and infrastructure.
• Assist in the negotiation of new commercial deals and rate agreements with production and infrastructure suppliers.
• Monitor and maintain existing supplier agreements - including an up-to-date record of active deals, rates and contract terms - ensuring contractual terms and service levels are upheld throughout the festival season.
• Build and maintain strong working relationships with production and site/infrastructure suppliers across the festival portfolio, acting as day-to-day point of contact and resolving queries as they arise.
• Track supplier performance, maintaining records of deliverables, issues and resolutions to inform future negotiations and identify opportunities for cost savings, consolidation or improved terms.
• Collaborate with event teams to ensure projects are delivered and managed collaboratively with full information, and attend site visits as required.
• Support the research, development and implementation of practical initiatives that improve the sustainability and efficiency of production infrastructure.
• Assist with the coordination of procurement activity and supplier engagement for production-related projects, as directed.

Cross-Portfolio Project Support

• Prepare and maintain project documentation, action trackers, meeting agendas/notes and post-project reviews as required.
• Support project governance by monitoring actions, keeping stakeholders informed, and helping ensure deadlines are met across allocated workstreams.
• Assist with the preparation, formatting and organisation of legal and contractual documentation.
• Support the administrative coordination involved in implementing IT solutions and other operational efficiency initiatives, including data gathering, documentation and tracking of rollout progress.
• Help with process improvements, supporting the delivery of cost and operational efficiencies.
• Build and maintain spreadsheets, trackers and data records supporting projects across the portfolio, including data collection, formatting and basic analysis.
• Handle commercially sensitive information with discretion.
• Undertake additional tasks or projects as assigned, gaining exposure across the wider Festival Operations portfolio, and adapt to the changing focus of the team as directed.

Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.

The Company

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com

APPLICATION DEADLINE: Wednesday 30th September. We reserve the right to close applications at any time.

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Live Nation Entertainment will never request payment or equipment purchases as part of the hiring process. Recruiters will only contact candidates from official Live Nation or affiliated brand email domains.