{"id":216504,"url":"https://alion.io/job/livekit-it-engineer","title":"IT Engineer","company":{"id":33369,"name":"LiveKit","domain":"livekit.com","url":"https://alion.io/company/livekit-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":76,"open_postings":4,"ghost_share":0,"stale_share":0.75,"repost_share":0,"time_to_fill_p50_days":68,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Support","role_family":"Support","seniority":"middle","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_regions","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US","CA","MX","AG","AW","BS","BB","BZ","BM","VG","BQ","KY","CR","CW","DM","DO","SV","GL","GD","GP","GT","HT","HN","JM","MQ","MS","NI","PA","PR","KN","LC","PM","SX","TT","TC","VI"],"hiring_countries_total":36,"salary":{"min":155000,"max":180000,"currency":"USD","period":"year","gross":null,"usd_annual":180000},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Google Workspace","optional":false},{"name":"ISO 27001","optional":false},{"name":"LiveKit","optional":false},{"name":"Okta","optional":false},{"name":"OpenAI","optional":false},{"name":"Slack","optional":false},{"name":"SOC 2","optional":false},{"name":"Python","optional":true}],"status":"live","first_seen_at":"2026-08-19T20:40:06Z","employer_posted_date":"2026-08-19","last_verified_at":"2026-10-18T04:36:52Z","board_verified":true,"closed_at":null,"days_open":59,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":59},"description":"About LiveKit\nLiveKit is building the infrastructure layer for the voice-driven era of computing. Our platform gives developers everything they need to build, test, deploy, scale, and observe agents in production. Founded in 2021, LiveKit powers voice AI applications for OpenAI, xAI, Salesforce, Coursera, Spotify, and thousands of others, collectively facilitating billions of calls each year.\nAbout You\nThis is an engineering role with a support component, not the other way around. The bulk of the job is building and owning systems: the identity model in Okta, endpoint baselines in Workspace ONE, governance across Google Workspace and the wider SaaS estate, and the automation that determines how much manual work IT has to absorb in the first place. You'll also carry escalations and some direct support - at our size there's no clean wall between the two, and the person in this role needs to stay close enough to the queue to know which problems are worth engineering away.\nYou'll work in an Okta, Workspace ONE, Google Workspace, and Slack stack, partnered closely with Security, Engineering, People, and Finance. Internal systems are in audit scope for SOC 2, ISO 27001, and PCI, so the controls you build have to hold up under an auditor's review, not just function day to day.\nYou'll thrive as an IT Engineer if you:\nobsess with crafting code that is fast, reliable and practical for the problem\n\nare known as the go-to person for tackling tough technical problems\n\nwork hard and can build and ship fast\n\ncan clearly explain complex technical concepts to others\n\nare a fast learner, frequently picking up new languages and tools\n\nWhat You'll Do\nAs an IT Engineer at LiveKit, you will:\nOwn identity and access engineering in Okta - group strategy, app assignments, SSO configuration, lifecycle automation, and access request patterns that are secure without being miserable to use\n\nRun endpoint engineering across a macOS-first fleet in Workspace ONE - provisioning, configuration baselines, patching, encryption posture, inventory hygiene, and compliance reporting\n\nAdminister Google Workspace and Slack at scale: user lifecycle, groups, shared drives, permissions, roles, and the governance patterns that keep them from drifting\n\nBring the SaaS estate under real governance - who owns each tool, who has access, what it costs, and what happens to all three when someone changes teams or leaves\n\nBuild the automation that keeps IT load from scaling with headcount - onboarding, deprovisioning, access reporting, device compliance, and whatever else you catch yourself doing twice\n\nTranslate security, compliance, and engineering requirements into IT controls that generate their own audit evidence instead of a quarterly scramble\n\nServe as the technical escalation point for complex issues across identity, access, endpoints, and internal infrastructure - and then engineer the class of problem out of existence\n\nWho You Are\n4+ years in IT engineering, IT operations, systems administration, endpoint engineering, or identity engineering - ideally somewhere fast-moving and remote-first\n\nYou've administered Okta or a comparable identity provider as the owner: SSO, groups, app assignments, lifecycle workflows, real access management decisions\n\nHands-on with modern MDM - Workspace ONE or equivalent - including provisioning, configuration enforcement, patching, encryption, and inventory\n\nStrong Google Workspace administration and genuine macOS endpoint depth\n\nYou've built or meaningfully improved operational workflows, automation, reporting, or internal controls - not just operated someone else's\n\nAn excellent writer. You can explain a technical decision clearly, document a system so the next person doesn't have to reverse-engineer it, and keep stakeholders informed without burying them\n\nStrong ownership and judgment. You can prioritize under ambiguity and you build things that reduce future work rather than adding to it\n\nYou want to stay hands-on. This is an individual contributor role, and the work is building and operating systems, not managing people who do\n\nNice to Have\nExperience supporting security and compliance work - SOC 2, ISO 27001, PCI, access reviews, audit evidence, or control implementation\n\nFluency with device security posture: EDR, disk encryption, patch compliance, vulnerability management, access hygiene\n\nScripting and automation with Bash, Python, Google Apps Script, Okta Workflows, or raw APIs\n\nExperience designing IT processes that work across time zones for a globally distributed team, including the particular joy of international hardware logistics\n\nOur Commitment to You\nAn opportunity to build something truly impactful to the world\n\nWork alongside world-class engineers building in the open\n\nCompetitive salary and equity package\n\nHealth, dental, and vision benefits\n\nFlexible vacation policy\n\nRemote work environment with the equipment you need\n\nReady to Apply?\nIf the idea of owning identity, endpoints, and automation end to end sounds like your kind of job, we'd love to hear from you.\nLiveKit is an equal opportunity employer and does not discriminate on the basis of any characteristic protected by applicable law. If you require a reasonable accommodation during the application or interview process, please contact .","description_format":"text","description_chars":5313,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible vacation policy"],"hiring_locations":[{"name":"United States","iso":"US","kind":"region"},{"name":"Canada","iso":"CA","kind":"region"},{"name":"Mexico","iso":"MX","kind":"region"},{"name":"Anguilla","iso":null,"kind":"region"},{"name":"Antigua and Barbuda","iso":"AG","kind":"region"},{"name":"Aruba","iso":"AW","kind":"region"},{"name":"Bahamas","iso":"BS","kind":"region"},{"name":"Barbados","iso":"BB","kind":"region"},{"name":"Belize","iso":"BZ","kind":"region"},{"name":"Bermuda","iso":"BM","kind":"region"},{"name":"British Virgin Islands","iso":"VG","kind":"region"},{"name":"Bonaire, Sint Eustatius and Saba","iso":"BQ","kind":"region"},{"name":"Cayman Islands","iso":"KY","kind":"region"},{"name":"Costa Rica","iso":"CR","kind":"region"},{"name":"Curaçao","iso":"CW","kind":"region"},{"name":"Dominica","iso":"DM","kind":"region"},{"name":"Dominican Republic","iso":"DO","kind":"region"},{"name":"El Salvador","iso":"SV","kind":"region"},{"name":"Greenland","iso":"GL","kind":"region"},{"name":"Grenada","iso":"GD","kind":"region"},{"name":"Guadeloupe","iso":"GP","kind":"region"},{"name":"Guatemala","iso":"GT","kind":"region"},{"name":"Haiti","iso":"HT","kind":"region"},{"name":"Honduras","iso":"HN","kind":"region"},{"name":"Jamaica","iso":"JM","kind":"region"},{"name":"Martinique","iso":"MQ","kind":"region"},{"name":"Montserrat","iso":"MS","kind":"region"},{"name":"Nicaragua","iso":"NI","kind":"region"},{"name":"Panama","iso":"PA","kind":"region"},{"name":"Puerto Rico","iso":"PR","kind":"region"},{"name":"Saint Kitts and Nevis","iso":"KN","kind":"region"},{"name":"Saint Lucia","iso":"LC","kind":"region"},{"name":"Saint Vincent and the Grenadines","iso":null,"kind":"region"},{"name":"Saint-Pierre and Miquelon","iso":"PM","kind":"region"},{"name":"Sint Maarten","iso":"SX","kind":"region"},{"name":"Trinidad and Tobago","iso":"TT","kind":"region"},{"name":"Turks and Caicos Islands","iso":"TC","kind":"region"},{"name":"United States Virgin Islands","iso":"VI","kind":"region"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Video Conferencing & Webinars","Conversational AI","Developer Tools"],"lifecycle":[{"event":"open","at":"2026-09-05T08:53:33Z"}],"visa":[],"liveness":{"score":65,"band":"ok","label":"Likely open","p_open":1,"p_active":0.86,"p_room":0.75,"age_days":58,"expected_fill_days":68,"reasons":["conf:3","win:late"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":180000,"is_top_pay":true},"html_url":"https://alion.io/job/livekit-it-engineer","json_url":"https://alion.io/job/livekit-it-engineer.json","meta":{"generated_at":"2026-10-18T05:50:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8721,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":33369},"rest":"https://alion.io/mcp/rest/get_company?id=33369"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flivekit-it-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flivekit-it-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flivekit-it-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/livekit-it-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flivekit-it-engineer"}]}