{"id":3023006,"url":"https://alion.io/job/liveonny-clinical-qa-coordinator","title":"Clinical QA Coordinator","company":{"id":1970988,"name":"LiveOnNY","domain":"liveonny.org","url":"https://alion.io/company/liveonny","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Long Island City, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":70000,"max":80000,"currency":"USD","period":"year","gross":null,"usd_annual":80000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-21T18:19:36Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-25T18:51:03Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Overview\nThe Clinical QA Coordinator performs assigned clinical quality assurance review of LiveOnNY organ and tissue donor records to support record accuracy, completeness, regulatory compliance, and timely post-recovery follow-up. Under the direction of the Senior Director of Quality, the Clinical QA Coordinator reviews donor documentation, obtains missing records, coordinates record corrections, supports authorized information sharing, and escalates issues requiring additional review. The role performs documentation review and coordination; it does not provide direct patient or donor care, independently interpret clinical test results, determine donor suitability, or direct recovery procedures.\nThe Clinical QA Coordinator supports occurrence review, process improvement, and cross-functional coordination related to organ and tissue donor record quality. The role collaborates with internal departments and authorized external entities, including donor hospitals, transplant hospitals, ambulance and emergency services, Medical Examiner offices, eye and tissue banks or processors, and other donation partners, vendors, or suppliers, as applicable to assigned responsibilities.\nAll services performed in this role must be conducted in compliance with applicable federal and state laws, regulations, and oversight requirements, including but not limited to CMS, New York State, FDA, OPTN, and all applicable LiveOnNY policies, standard operating procedures (SOPs), and work instructions.\nNON-EXEMPT POSITION - PROFESSIONAL TIME AND OUTSIDE WORK\nThe Clinical QA Coordinator shall devote all time worked for LiveOnNY exclusively to the duties and responsibilities of the position. The Clinical QA Coordinator shall not perform work for another employer, client, or business during LiveOnNY work time. The Clinical QA Coordinator shall disclose outside employment, consulting, business activities, and other professional commitments in accordance with LiveOnNY’s Conflicts of Interest Policy.\nResponsibilities\nESSENTIAL DUTIES AND RESPONSIBILITIES include the following:\nDonor Record Quality Assurance\nDonor record review. Performs assigned clinical quality assurance review of LiveOnNY organ and tissue donor records for accuracy, completeness, and compliance with applicable record-review and documentation requirements.\nExternal record acquisition. Requests records from authorized external entities, including donor hospitals, transplant hospitals, ambulance or emergency services, Medical Examiner offices, eye or tissue banks, and other appropriate sources, as needed to complete assigned donor record review.\nInternal record coordination. Proactively collaborates with Medical Records Coordinators and other appropriate internal staff to identify and obtain donor records necessary for review.\nRecord correction and task escalation. Assigns and escalates identified record-correction tasks to the appropriate department or personnel in accordance with established processes.\nRecord integrity and confidentiality. Maintains the integrity, confidentiality, security, and appropriate handling of donor records in accordance with organizational policy and applicable requirements.\nOrgan and tissue donation process knowledge. Maintains working familiarity with organ and tissue donation processes and understands how donor-record quality assurance supports downstream donation, recovery, information-sharing, and quality activities.\nPost-Recovery Follow-Up and Information Sharing\nPost-recovery follow-up. Provides accurate and timely post-recovery follow-up to authorized external entities, including donor hospitals, transplant hospitals, Medical Examiner offices, and eye or tissue partners, as applicable to assigned organ and tissue donation responsibilities and in accordance with information-sharing requirements and organizational policy.\nCulture and serology follow-up. Obtains, communicates, and completes required documentation and follow-up for positive culture and serology results in accordance with applicable policies and federal, state, and local requirements. Escalates results requiring clinical interpretation, donor-suitability decisions, or treatment decisions to authorized clinical personnel.\nExternal collaboration. Participates in collaborative meetings with authorized organ and tissue donation partners, including donor and transplant hospitals, eye or tissue banks and processors, and critical vendors or suppliers, as assigned, to support accurate follow-up, issue resolution, and record completeness.\nOccurrence Identification, Escalation, and Review Support\nBarrier identification and escalation. Proactively identifies existing or anticipated internal and external barriers to donor-record quality assurance, information sharing, or required follow-up and escalates them to the Senior Director of Quality.\nOccurrence identification. Reports identified incidents to the Senior Director of Quality for review and potential occurrence submission in accordance with organizational processes.\nOccurrence review support. Provides relevant records, factual information, and timelines for Clinical Quality-related occurrences and participates in interviews, root cause analyses, and related reviews as directed.\nQuality Improvement, Training, and Regulatory Support\nProcess improvement. Identifies and communicates process-improvement opportunities based on donor-record quality assurance findings, outcomes, recurring issues, and potential downstream organizational impact.\nQuality initiatives. Supports departmental and organizational quality goals and performance-improvement activities related to organ and tissue donation and donor-record quality.\nTraining and professional development. Completes required training and professional development necessary to perform assigned responsibilities and maintains accurate and timely completion of individual deliverables.\nPolicy and procedural awareness. Reviews and acknowledges new or revised policies, work instructions, job aids, and other assigned guidance and incorporates approved requirements into practice.\nTechnical Proficiency & Documentation Systems\nSystems and applications. Utilizes LiveOnNY electronic donor record systems, quality management systems, communication systems and applications, and related documentation tools to manage assigned workflow.\nData and documentation accuracy. Ensures accurate and timely data entry and documentation in accordance with LiveOnNY policies, SOPs, work instructions, and applicable regulatory standards.\nCompliance & Documentation\n Maintains complete and accurate documentation of assigned donor-record quality assurance, post-recovery follow-up, occurrence-support, and related quality activity.\nRegulatory and organizational requirements. Performs assigned responsibilities in accordance with applicable CMS, OPTN, New York State Anatomical Gift Act, FDA, and LiveOnNY requirements within the scope of the role.\nQuality activities. Participates in QAPI reviews, case reviews, audits, regulatory-readiness activities, and performance-improvement initiatives as assigned.\n Maintains confidentiality and appropriate information handling consistent with LiveOnNY policies and standards.\nProfessional Conduct\n Exhibits and maintains professionalism in high-stress and time-sensitive environments.\n Exercises sound professional judgment within established role scope, organizational requirements, and assigned responsibilities.\n Promptly escalates complex or ambiguous regulatory, quality, confidentiality, patient-safety, or ethical concerns to the Senior Director of Quality through established organizational channels.\nCommunication and Escalation\nTeam collaboration. Participates in team huddles, departmental meetings, and cross-functional discussions relevant to assigned work.\nProfessional representation. Represents LiveOnNY with respectful and professional conduct in interactions with colleagues, hospitals, vendors, community partners, donor and recipient families, and other stakeholders.\nCommunication and follow-up. Maintains timely, factual, and professional communication regarding assigned reviews, outstanding records, required follow-up, identified barriers, and matters requiring review or direction by the Senior Director of Quality.\nOrganizational Stewardship\nOrganizational reputation and interests. Promotes and protects LiveOnNY's professional reputation and organizational interests in all interactions.\nInformation stewardship. Protects confidential, proprietary, clinical, operational, and sensitive organizational information.\n Demonstrates professionalism, integrity, sound judgment, accountability, appropriate initiative, and stewardship in the performance of assigned responsibilities.\nOther duties as assigned.\nQualifications\nQUALIFICATIONS:\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nREQUIRED:\nMinimum one year of experience working in a healthcare, medical, or regulatory environment.\nAbility to work accurately with detailed clinical, technical, and regulatory information while maintaining confidentiality.\nDemonstrated organizational and time-management skills, attention to detail, and ability to meet assigned deadlines.\nProficiency with common computer applications, including Microsoft Word, Excel, and PowerPoint.\nPREFERRED:\nAt least one year of clinical or research experience in organ or tissue recovery, a hospital, or a government health or medical agency; or two years of experience as a Donor, Evaluation, or Transplant Coordinator at an organ procurement organization.\nExperience in organ procurement, transplantation, tissue donation, healthcare quality assurance, donor-record review, or another regulated healthcare environment.\nADDITIONAL REQUIREMENTS:\nAbility to work independently within established procedures and priorities while maintaining accountability to departmental leadership and organizational requirements.\nAbility to adapt to changing priorities, organizational needs, and technology while maintaining accuracy and timely completion of assigned work.\nStrong interpersonal and collaborative skills for work with internal departments, healthcare professionals, vendors, and external donation partners.\nAbility to identify, document, communicate, and appropriately escalate operational, regulatory, quality, confidentiality, patient-safety, or organizational concerns within established channels.\nPHYSICAL DEMANDS:\nRegularly required to talk or hear.\nFrequently required to sit or stand.\nOccasionally required to walk; use hands to handle objects or controls; reach with hands and arms; and climb or balance.\nOccasionally required to lift or move up to 15 pounds.\nSpecific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.\nUses reliable transportation in order to travel frequently throughout LiveOnNY’s DSA and, when required, outside the DSA. \nReasonable accommodation may be provided for qualified individuals with disabilities.\nLICENSES:\nRegarding any licensure, certification, or other credentials required or preferred by LiveOnNY, LiveOnNY requires they be maintained and current without any infractions or issues. The Clinical QA Coordinator understands that the Clinical QA Coordinator is responsible for maintaining all qualifications, licenses, certifications, competencies, and other requirements applicable to this position throughout the Clinical QA Coordinator’s employment and for successfully completing all required education, training, competency assessments, and continuing education required by LiveOnNY.\nMAINTAIN RESIDENCE WITHIN LIVEONNY’S DESIGNATED SERVICE AREA (DSA)\nThe Clinical QA Coordinator must maint...","description_format":"text","description_chars":12435,"description_truncated":true,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Life insurance","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Nonprofits & Foundations","Blood & Tissue Banks"],"lifecycle":[{"event":"open","at":"2026-10-21T18:19:36Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":20,"reasons":["conf:2","win:early","comp:junior"],"computed_at":"2026-10-25T05:49:26Z"},"pay":{"stated_usd_annual":80000,"is_top_pay":true},"html_url":"https://alion.io/job/liveonny-clinical-qa-coordinator","json_url":"https://alion.io/job/liveonny-clinical-qa-coordinator.json","meta":{"generated_at":"2026-10-25T21:32:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":30465,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1970988},"rest":"https://alion.io/mcp/rest/get_company?id=1970988"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fliveonny-clinical-qa-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fliveonny-clinical-qa-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fliveonny-clinical-qa-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/liveonny-clinical-qa-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fliveonny-clinical-qa-coordinator"}]}