{"id":3770146,"url":"https://alion.io/job/liveramp-associate-account-director-agencies","title":"Associate Account Director, Agencies","company":{"id":4361,"name":"LiveRamp","domain":"liveramp.com","url":"https://alion.io/company/liveramp","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"head","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":76500,"max":90000,"currency":"USD","period":"year","gross":null,"usd_annual":90000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Salesforce","optional":true}],"status":"live","first_seen_at":"2026-11-04T19:55:04Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-05T12:23:48Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"LiveRamp is shaping the future of responsible data collaboration between the world’s leading brands, retailers, financial services providers, and healthcare innovators. As consumers embrace new AI-driven experiences, the LiveRamp data collaboration network exponentially expands the breadth and accuracy of the data on which marketing AI capabilities operate, powering deeper customer insight and measurable performance on a global scale. LiveRamp is headquartered in San Francisco, California, with offices worldwide. Learn more at LiveRamp.com.\nYou will:\nValue Realization & Adoption\nSupport Account Directors on Holding Companies to ensure products purchased are being utilized and that clients are receiving business value (and can articulate the ROI story)\n\nDrive Adoption Across accounts\nAssist with QBR planning, holistic account strategy, and cross-team collaboration with the larger account team\n\nProvide the AD with the client research and performance metrics needed for their account planning and strategic advice to clients\n\nDevelop and deliver performance metrics and recommendations for Business\n\nReviews and ongoing client calls with the AD. These will enable the AD to provide best practices to clients.\n\nRisk Mitigation & Renewals\nProactively identifies risks at least 6 months in advance\n\nDrive Overall Revenue Growth\nIdentify upsell and expansion opportunities for CL/ AD\n\nPerformance metrics and open space analysis are provided to the AD to help with\n\nrenewal and upsell conversations.\n\nOperations: Overseeing billing coordination, marketplace tasks, and platform adoption efforts\n\nAbout you:\nStrong organizational capabilities:\nAbility to plan for what you need to do\n\nAre you able to anticipate multiple outcomes and plan for each scenario (Chess)\n\nResourcefulness\nAbility to source/obtain information that you don’t inherently possess\n\nAbility to navigate disparate internal and external resources\n\nNot easily swayed from getting information necessary\n\nTact and presence:\nAbility to craft & present summary of value delivered from customer's perspective\n\nStrategic insight\nAble to demonstrate an understanding of clients’ business goals and objectives, and ensure our solutions are aligned with their success criteria.\n\nTrack record of Identifying opportunities for upselling and cross-selling to achieve revenue growth targets.\n\nStrong Relationship & Empathy\nAbility to digest how product/process change might impact a customer’s business\n\nAbility to communicate why change is disruptive and empathize with customer\n\nBonus: Ability to provide recommended adjustments to change based on customer & potential other customers\n\nPreferred Skills:\nEnterprise SAAS CSM or AM experience, with specific emphasis on Data Analytics, Cloud, Collaboration, or Identity\n\nMinimum of 2-3 yrs as CSM/Account Manager,\n\nMust have experience with accounts $2M+ in ARR, or negotiation and project management skills\n\nNice to have experience in managing 3-5 highly strategic accounts OR have experience managing 20+ $500k+ accounts at once\n\nFamiliarity with LiveRamp and its role in ecosystem, either from brand client or platform side\n\nFamiliarity with Clean Room solutions, Measurement and/or Collaboration use cases\n\nFamiliarity with Salesforce or other CRM Software\n\nExperience drafting QBRs, executive summaries\n\nExperience managing renewals and partnering with Sales on upsells/cross-sells\n\nStrong Organizational and Project Management skills\n\nAdvertising Agency experience- either working at or directly with agencies Experience working in or directly with an advertising agencies/ holding companies\n\nNice to have: \nInternship experience during college prior to entering the workforce\n\nMultiple roles across adtech/martech either on Sales side or Buy side (Brand/Agency)\n\n This is a hybrid, 2 days a week in-office position in New York City.\nThe approximate annual base salary range is $76,500 to $90,000. This position is also eligible for variable incentive compensation targeted at 20% of base salary, subject to the terms of the applicable incentive compensation plan. Accordingly, the on-target earnings (OTE) range for this role is approximately $91,800 to $108,000, assuming achievement of target performance goals. Actual compensation will depend on a number of factors, including the applicant’s experience, knowledge, skills, abilities, geography, performance, and internal equity among our team.\nBenefits:\nPeople: Work with talented, collaborative, and friendly people who love what they do.\n\nFun: We host in-person and virtual events such as game nights, happy hours, camping trips, and sports leagues.\n\nWork/Life Harmony: Flexible paid time off, paid holidays, options for working from home, and paid parental leave.\n\nComprehensive Benefits Package: LiveRamp offers a comprehensive benefits package designed to help you be your best self in your personal and professional lives. Our benefits package offers medical, dental, vision, life and disability, an employee assistance program, voluntary benefits as well as perks programs for your healthy lifestyle, career growth and more.\n\nSavings: Our 401K matching plan-1:1 match up to 4% of salary-helps you plan ahead.\n\nMore about us:\nLiveRampers are empowered to live our values of committing to shared goals and operational excellence. Connecting LiveRampers to new ideas and to one another is one of our guiding principles-one that informs how we hire, train, and grow our global teams across nine countries and four continents. By continually building inclusive, high belonging teams, LiveRampers can deliver exceptional work, champion innovative ideas, and be their best selves. Click here to learn more about Diversity, Inclusion, & Belonging (DIB) at LiveRamp.\nLiveRamp is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity, genetics or other protected status. Qualified applicants with arrest and conviction records will be considered for the position in accordance with the San Francisco Fair Chance Ordinance.\nCalifornia residents: Please see our California Personnel Privacy Policy for more information regarding how we collect, use, and disclose the personal information you provide during the job application process.\nWe use automated decision systems (ADS) as part of our recruitment and hiring process. If you require an accommodation or believe that the use of an ADS may create a barrier to your application or participation in the hiring process due to a disability or other protected characteristic, please let us know. We are committed to providing reasonable accommodations and ensuring an equitable hiring experience for all candidates.\nTo all recruitment agencies: LiveRamp does not accept agency resumes. Please do not forward resumes to our jobs alias, LiveRamp employees or any other company location. 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