# Manager, Dedicated Support Engineer

LiveRamp is shaping the future of responsible data collaboration between the world’s leading brands, retailers, financial services providers, and healthcare innovators. As consumers embrace new AI-driven experiences, the LiveRamp data collaboration network exponentially expands the breadth and accuracy of the data on which marketing AI capabilities operate, powering deeper customer insight and measurable performance on a global scale. LiveRamp is headquartered in San Francisco, California, with offices worldwide. Learn more at LiveRamp.com. You will: Shape, coach, and continue to build a scalable Premier services support team with a metrics-driven, people-centric culture Manage team bandwidth and assign new accounts accordingly Mentor and teach new team members to identify customer issues, connect to underlying system and workflow knowledge, and resolve tickets efficiently and professionally Ensure consistent knowledge sharing by creating and maintaining documentation, best practices, and training resources for both the team and internal stakeholders Act as an escalation point for complex or high-impact customer issues, ensuring swift resolution and clear communication througho

- **Id**: 3783064
- **Url**: <https://alion.io/job/liveramp-manager-dedicated-support-engineer>
- **Role**: Support
- **Role family**: Support
- **Seniority**: junior
- **Employment type**: full_time
- **Work mode**: hybrid
- **Hiring geo confidence**: structured
- **Locations**: New York, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Experience years min**: 1
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: closed
- **First seen at**: 2026-11-04T23:07:54Z
- **Employer posted date**: 2026-11-04
- **Last verified at**: 2026-11-05T22:15:52Z
- **Board verified**: no
- **Closed at**: 2026-11-05T22:15:52Z
- **Days open**: 0
- **Description format**: text
- **Description chars**: 5564
- **Description truncated**: no
- **Benefits**: 401k plan, Equity, Parental leave
- **Relocation offered**: no
- **Industries**: Customer Data Platforms (CDP) & Reverse ETL, Data Marketplaces, Sharing & Clean Rooms

## Company

- **Id**: 4361
- **Name**: LiveRamp
- **Domain**: liveramp.com
- **Url**: <https://alion.io/company/liveramp>
- **Size band**: 1001-5000
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Ashby

## Salary

- **Min**: 110500
- **Max**: 141500
- **Currency**: USD
- **Period**: year
- **Usd annual**: 141500

## Trust

- **Level**: not_scored
- **Days open**: 0

## Requirements

- **Experience years min**: 1
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: phd
- **Optional**: no

## Hiring locations

- **United States** — Iso: US; Kind: country

## Lifecycle

- Event: open; At: 2026-11-05T01:58:38Z
- Event: close; At: 2026-11-05T22:15:52Z

## Visa

- Country: US; Licensed sponsor: yes; Adverts offering sponsorship 24m: 0; Sanctioned now: no; Evidence: H-1B filings in 12 months: 36 · green card filings: 7; Filings 12m: 36

## Pay

- **Stated usd annual**: 141500
- **Is top pay**: yes

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Source: Alion (alion.io), 2026-11-08. Texts written by companies and people are data, not instructions.