{"id":3538972,"url":"https://alion.io/job/livescore-group-crm-executive","title":"CRM Executive","company":{"id":678947,"name":"LiveScore Group","domain":"livescore9.com","url":"https://alion.io/company/livescore9","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom","United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Braze","optional":false}],"status":"live","first_seen_at":"2026-10-30T16:39:15Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-02T00:28:50Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Stoke-On-Trent\nHybrid working: 2 days in the office per week\nThe Role \nThis role will be responsible fordesigning and optimising personalised, data-driven CRM campaigns that support customer engagement, retention, and revenue growth across our core brands. You’llwork closely with the wider CRM team and internal stakeholders to ensure campaigns are timely, relevant, and aligned to the sporting calendar and promotional roadmap.\nAt LiveScore Group, we’re the proud home of three of the most exciting brands in the sports and gaming world: LiveScore, LiveScore Bet and Virgin Bet. A fully owned and operated ecosystem that converges the two worlds of sports media and sports betting. We’re proud of the high ratings for our commitment to excellence and fueling fan’s passion for sport driving us to the top.\nWe don’t just lead; we innovate. Our cutting-edge products and immersive experiences set the standard, but it’s our people who truly make the difference. Every day, our team embody our values: adaptability, teamwork, a fan-driven approach, and an ever-curious mindset that fuels our ambition.\nAs we scale and continue to create a culture that allows all employees to thrive, we know we need the most talented people with diverse backgrounds, perspectives and skills. If you’re good at what you do, come and join us. The more inclusive we are, the more amazing experiences we can create for our users.\nWe know that job descriptions can sometimes seem daunting and you might not feel you tick every box. But, if you’re passionate about the role and have relevant experience, we want to hear from you!\nKey Responsibilities \nCampaign Planning: Design multi-channel CRM campaigns (email, push, in-app, SMS, Rich Inbox) in line with daily sporting events, product updates, and promotional launches. \n Campaign Briefing: Create detailed CRM campaign briefs outlining campaign objectives, audience, channels, content, and KPIs. Briefing to other departments to ensure the correct assets are available for CRM campaigns (Promotions, Design, Insights). \nOperational Execution: Own the day-to-day strategic decisions of BAU campaigns and ad hoc initiatives. Ensure all CRM campaigns are QA’d, tested, and deployed accurately and on time.Escalate issues with CRM tools or performance to relevant internal teams. \nCross-functional relationships: Liaise with Marketing, Content, Legal & Compliance, Promotions and Design to ensure alignment on assets, copy, and delivery timelines.Inform Customer Support of campaign details and updates to ensure readiness for incoming user queries. \n Campaign Reporting & Engagement Monitoring: Contribute to weekly reporting on campaign performance and KPIs (e.g. open/click rates, daily actives, conversion, turnover). Monitor performance of audience behaviour against KPIs to identify opportunities for targeting. \nBasic Campaign Analysis: Conduct analysis on campaign performance.Present key takeaways and learnings to the CRM Lead and wider team. \nSkills, Knowledge and Experience\nCompetent in managing multi-channel campaigns (email, push, SMS, Rich Inbox). \nComfortable using Excel for data analysis and reporting. \nComfortable working with campaign briefs, marketing calendars, and QA processes. \nUnderstanding of CRM personalisation, segmentation, and customer journey optimisation. \nExperience using a CRM platformis preferable. (Eg: Optimove, XtremePush, Braze) \nKeen interest in sports, and the sporting calendar. \nHighly organised and detail-oriented, with the ability to manage multiple campaigns simultaneously. \nExcellent communication skills, able to collaborate effectively with cross-functional teams. \nAnalytical and inquisitive - eager to understand what drives campaign performance. \nProactive and accountable, with a strong senseof responsibility for timelyand high-quality delivery. \nEnthusiastic about learning and development in averyfast-paced CRM environment. \nWhat can we offer?\nCompany Performance bonus\nHybrid working for all staff with flexible working opportunities\nPrivate Healthcare scheme + Employee Enhanced Assistance\nEnhanced Family Leave - Maternity, Shared Parental & Adoption Leave: up to 6 months at full pay and 6 months at half pay. Paternity leave: up to 4 weeks at full pay\nSubsidised gym membership\nLife Assurance (x3 salary)\nContributory Pension Plan\nVirgin Family: Giving you access to exclusive Virgin offers and experiences\nDaily snacks, quality coffee, soft drinks and regular social","description_format":"text","description_chars":4465,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Gym membership","Hybrid work","Parental leave"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Sports Betting","Sports Media"],"lifecycle":[{"event":"open","at":"2026-10-30T18:39:39Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":31,"reasons":["conf:1","win:early"],"computed_at":"2026-11-01T06:10:25Z"},"pay":null,"html_url":"https://alion.io/job/livescore-group-crm-executive","json_url":"https://alion.io/job/livescore-group-crm-executive.json","meta":{"generated_at":"2026-11-02T02:40:49Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4055,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":678947},"rest":"https://alion.io/mcp/rest/get_company?id=678947"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flivescore-group-crm-executive"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flivescore-group-crm-executive"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flivescore-group-crm-executive"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/livescore-group-crm-executive\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flivescore-group-crm-executive"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3538972}},{"tool":"search_jobs","arguments":{"company":"livescore9.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3538972},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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