{"id":1842693,"url":"https://alion.io/job/livingspaces-sleep-center-lead-2","title":"Sleep Center Lead","company":{"id":2079863,"name":"Living Spaces","domain":"livingspaces.com","url":"https://alion.io/company/livingspaces-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":76,"open_postings":30,"ghost_share":0,"stale_share":0.967,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Sales","role_family":"Sales","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Monrovia, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":94000,"max_usd":216000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":946},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-24T00:00:00Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-19T04:08:41Z","board_verified":true,"closed_at":null,"days_open":25,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":25},"description":"Position Summary \nThe Sleep Center Lead combines the core expertise of the Sales Specialist 1 with expanded role-based capabilities and a focus on leadership. This position consistently executes the Living Spaces Guest Engagement Model to create a positive and repeat guest experience while achieving targeted Sales per Hour and adhering to all KPI standards. In addition to selling responsibilities, the Sleep Center Lead supports more complex operational transactions, including returns and exchanges, and may assist with knowledge sharing and on-the-job support as needed. The role also includes leadership responsibilities such as training and coaching.Position Description \nEssential Duties and Responsibilities include the following. Other duties may be assigned.\nExecute and drive proficiency in the Living Spaces Guest Engagement Model by connecting behaviors to expected sales outcomes and meeting or exceeding Sales Per Hour thresholds.\n\nProvide relevant advice, product knowledge, and product recommendations by conducting rest tests and assessing individual guest sleep needs.\n\nPresent a complete sleep solution aligned to guest needs, including mattress, base, pillow, protector, and sheets.\n\nEnsure the Sleep Center is “Grand Opening” ready by completing the daily task list and adhering to established style guides.\n\nPerform all guest email follow-up and resolve open Customer Relationship Management (CRM) follow-up tickets for Sleep Center guests\n\nAssist Store Leadership in resolving guest escalations, returns, exchanges, and discounts in accordance with Standard Operating Procedure (SOP) guidelines.\n\nOpen and close the Vault in compliance with SOP requirements, ensuring all required documentation is accurately completed within established timeframes.\n\nEnsure all team members complete required training and demonstrate the ability to effectively execute company expectations and ongoing training modules.\n\nComprehend, interpret, and apply data related to sleep sales, add-on sales, and penetration to assess current departmental focus.\n\nImplement Sleep Center initiatives while cultivating a positive store culture by acting as a servant leader and prioritizing the experiences of both guests and team members.\n\nQualifications \nEducation/Experience High School Diploma or GED equivalentrequired. Minimum 2 years of retail experience in a direct customer interactive environment. High volume experience is preferred.Equivalentcombination of education and experience will be considered.\nComputer Skills: To perform this job successfully, an individual must have experience in Microsoft Office programs.\nCertificates and Licenses: Nonerequired\nSupervisoryResponsibilities: This position will not have supervisory responsibilities.\nPosition Hiring Range\nThe hiring pay range provides a good faith estimate of the salary or hourly wage that Living Spaces expects to pay for the position upon hire. Pay will be determined by several factors, including, but not limited to: applicant's education, relevant work experience, knowledge, applicable and relevant skills and abilities, market demand, Company budget, as well as internal equity and alignment with geographic market data. Living Spaces reserves the right to modify this page at any time.\nCompensation: $19.90 - $25.85Overtime pay is available for eligible, non-exempt Team Members. Reimbursement for expenses as required by applicable law and Company policy. Retail, Guest Services and Distribution Center Team Members are eligible to receive team bonus based on meeting specific goals and KPI's.\nAdditional available benefits upon meeting eligibility requirements include:\nMedical (full-time only)\n\nDental (full-time only)\n\nVision (full-time only)\n\n401(k) with Company match (full and part-time)\n\nVacation (full-time only or as otherwise required by applicable law)\n\nPaid Sick Leave (full and part-time)\n\nFlex or Health Spending Account (for eligible full-time only)\n\nEmployee Assistance Program (full and part-time)\n\nHoliday pay (full-time only)\n\nLife insurance (full-time only)\n\nFor more details, please visit our website at: Careers (livingspaces.com)\nEqual Opportunity Employer\nIt is our policy to abide by all federal, state, and local laws prohibiting employment discrimination based solely on a person’s race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, mental disability, age, military status, or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including but not limited to, cancer related or HIV/AIDS related), sexual orientation, or any other protected status except where a reasonable, bona fide occupational qualification exists.\nE-Verify\nLiving Spaces participates in E-Verify. All newly-hired team members are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility.\nApplicant Privacy","description_format":"text","description_chars":5138,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-04T18:22:40Z"}],"visa":[],"liveness":{"score":43,"band":"fade","label":"Fading","p_open":1,"p_active":0.57,"p_room":0.75,"age_days":25,"expected_fill_days":26,"reasons":["conf:1","stale_co","wave","win:late","comp:brand"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/livingspaces-sleep-center-lead-2","json_url":"https://alion.io/job/livingspaces-sleep-center-lead-2.json","meta":{"generated_at":"2026-10-19T14:39:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10710,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2079863},"rest":"https://alion.io/mcp/rest/get_company?id=2079863"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flivingspaces-sleep-center-lead-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flivingspaces-sleep-center-lead-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flivingspaces-sleep-center-lead-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/livingspaces-sleep-center-lead-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flivingspaces-sleep-center-lead-2"}]}