{"id":3987623,"url":"https://alion.io/job/lloyds-technology-centre-uxservice-designer-2","title":"UX/Service Designer","company":{"id":4527667,"name":"Lloyds Technology Centre","domain":"lloydstechnologycentre.com","url":"https://alion.io/company/lloyds-technology-centre","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":4,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Design","role_family":"Design","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Figma","optional":false},{"name":"Agile","optional":true},{"name":"Jira","optional":true}],"status":"live","first_seen_at":"2026-11-06T00:00:00Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-12T03:43:52Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"End Date\nSaturday 05 December 2026We Support Flexible Working - Click here for more information on flexible working options\nFlexible Working Options\nHybrid WorkingJob Description Summary\nInjects empathy & creativity into the work of a multidisciplinary team of designers, product owners & engineers, ensuring customer focus through everything they do. Develops deep empathy for people, understanding their needs, aspirations and challenges . Shares knowledge & improve design methods as an active member of the Design communityJob Description\nMobile UX Designer (Grade E)\nGMBH\n- Experience Required: 8 to 12 years.\n- Mode of work- Hybrid\n- Location-Hyderabad\nWork for Lloyds Technology Centre who are part of Lloyds Banking Group, the UK's largest digital bank, where you’ll make a genuine difference, be able to develop yourself and be part of a culture where everyone's contribution is recognised.\nOpportunity to be a part of a mission; shaping finance as a force for good - Lloyds Banking Group’s mission is to create a sustainable and inclusive future for people and businesses, shaping finance as a force for good. We, at Lloyds Technology Centre, play a key part in delivering this*. We are also guided by our values in shaping the way we work and how we make decisions. This creates an environment where colleagues love to work and can make a positive impact.\nRange of exclusive benefits and rewards - We value your contributions and will ensure that your total reward experience reflects the expertise you bring and impact you create. We also strive to provide a holistic proposition that meets your wellbeing needs. Our total reward practices help us create an ecosystem where you can thrive, ensuring your essential needs are met so you can focus on your personal growth and future success.\nCareer elevating opportunities - At Lloyds Technology Centre, you will be empowered to take charge of your career journey through personalized career mentorship from experienced mentors, leadership development programs, and stretch assignments. You will be able to access opportunities for continuous learning and exposure to new experiences through job shadowing and cross-functional collaboration on projects.\nFuture skill building opportunities - Being part of Lloyds Banking Group, who are known for their market leading practices in learning and development, Lloyds Technology Centre is committed to help you achieve your personal and professional aspirations. You will have access to role specific learning pathways & training, targeted accelerated development programs and professional certifications & qualifications.\nWhat you’ll do:\nOwn the end-to-end UX design for native mobile customer journeys, turning agreed product scope and customer needs into clear, accessible and implementation-ready experiences.\nDefine complete journeys from entry point to final outcome, covering the main flow, alternative paths, failure scenarios, security touchpoints, communications, exit states and recovery behaviour.\nCreate low-fidelity wireframes to validate journey structure, flow, content hierarchy and business process before progressing to detailed visual design.\nProduce high-fidelity mobile designs and clickable prototypes in Figma, specifying components, typography, spacing, colour, platform patterns, final copy and expected interaction behaviour.\nDefine the application information architecture and navigation model, including primary and secondary navigation, screen hierarchy, contextual navigation, back-button behaviour, notification entry points and logged-out versus authenticated states.\nWork closely with GmbH Product, the LTC Product Owner, Architecture, Engineering and QA during story refinement to resolve journey, design, feasibility and implementation questions before development starts.\nSpecify identity and authentication experiences including registration, first login, credential creation, MFA, biometric enablement and login, device registration, lost or replacement devices, recovery, session expiry and step-up authentication.\nDesign for German localisation and future internationalisation, considering string expansion, dates, decimals, currency, names, addresses, regulatory content, legal notices, dynamic font scaling and layout behaviour.\nEmbed accessibility requirements into design specifications, including semantic hierarchy, screen-reader labels, focus order, touch targets, contrast, text resizing, error identification, input assistance, timeout handling and motion considerations.\nDefine all relevant screen states, including loading, empty, success, partial success, validation, business and technical errors, timeout, lost connectivity, maintenance, expired authentication and unavailable backend services.\nProvide clear design handover material for engineering refinement and implementation, including behaviour notes, component usage, content, accessibility and acceptance expectations.\nCarry out design QA during development, comparing implemented journeys with approved designs and working with Engineering and QA to resolve experience gaps before release.\nWhat you’ll need:\nProfessional experience designing native mobile applications across Android and iOS, with a portfolio demonstrating complex end-to-end customer journeys rather than isolated screens.\nStrong proficiency in Figma, including wireframes, high-fidelity design, interactive prototypes, component libraries, variants and developer-ready design specifications.\nPractical knowledge of mobile interaction patterns, information architecture, navigation, responsive behaviour and platform conventions for Android and iOS.\nExperience translating product scope, customer needs, business rules and regulatory constraints into clear journey flows and detailed interaction specifications.\nAbility to define happy paths, alternative paths, errors, loading, empty, offline and recovery states so Engineering does not need to resolve design gaps during implementation.\nStrong understanding of inclusive design and mobile accessibility, with the ability to specify behaviour that Engineering can implement and QA can verify.\nExperience designing authentication and security-sensitive journeys such as MFA, biometrics, device registration, reauthentication, session expiry and account recovery.\nExperience designing for localisation and internationalisation, particularly layouts and content that must support German text, local formats and future languages or markets.\nAbility to collaborate effectively with Product, Product Owners, Architecture, Engineering and QA, and to participate actively in backlog refinement and delivery discussions.\nClear written and verbal communication, with the ability to explain design decisions, document expected behaviour and manage feedback from multiple stakeholders.\nDesign handover packs and design-QA findings aligned to engineering delivery waves.\nNice to have skills:\nExperience designing digital banking, payments, account servicing, secure messaging or other regulated financial-services journeys.\nKnowledge of service design methods and current-to-target journey assessment.\nExperience working with mobile design systems and selecting or extending reusable components with Engineering.\nUnderstanding of API and data constraints and how backend availability affects customer journeys, screen states and recovery behaviour.\nExperience supporting agile delivery through Jira stories, refinement sessions, acceptance criteria and sprint-based design sequencing.\nWorking knowledge of usability testing, customer research and evidence-led design iteration.\nFamiliarity with Android and iOS accessibility capabilities and platform-specific interaction guidance.\nDon’t worry if you don’t tick all these boxes; we’re open minded and keen to invest in enthusiastic and positive people!\nAbout working for Lloyds Technology Centre:\nOur new technology centre in Hyderabad will be home to highly skilled technology and data specialists who will be driving our transformation and delivering great outcomes for Lloyds Banking Group’s customers. Our office is situated in a sought-after location that features easy transport links and excellent facilities, all aimed at enabling you to achieve a great work-life balance.\nWorking with us means being part of our aspirational and transformative journey of redefining the fintech landscape, while building an organisation that welcomes all. We’re committed to providing an exceptional employee experience through our policies, practices, and development opportunities to support you in achieving your potential.\nThis is a once in a career opportunity to shape your future and help us make our mark in India. Are you ready to help shape your future, as well as ours? Join us and grow with purpose.\n*Lloyds Technology Centre does not offer financial services in India.","description_format":"text","description_chars":8847,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"German","level":"All levels","optional":false}]},"benefits":["Continuous learning","Flexible schedule","Hybrid work"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-09T22:14:01Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":5,"expected_fill_days":30,"reasons":["conf:2","win:early"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/lloyds-technology-centre-uxservice-designer-2","json_url":"https://alion.io/job/lloyds-technology-centre-uxservice-designer-2.json","meta":{"generated_at":"2026-11-12T08:35:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17299,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4527667},"rest":"https://alion.io/mcp/rest/get_company?id=4527667"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flloyds-technology-centre-uxservice-designer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flloyds-technology-centre-uxservice-designer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flloyds-technology-centre-uxservice-designer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lloyds-technology-centre-uxservice-designer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flloyds-technology-centre-uxservice-designer-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3987623}},{"tool":"search_jobs","arguments":{"company":"lloydstechnologycentre.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3987623},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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