{"id":2412147,"url":"https://alion.io/job/lmcontainer-customer-service-representative-lm-corrugated-container-2","title":"Customer Service Representative - L&M Corrugated Container","company":{"id":4419710,"name":"L&M Corrugated Container Corporation","domain":"lmcontainer.com","url":"https://alion.io/company/lmcontainer","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"JazzHR","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Platteville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":22,"max":25,"currency":"USD","period":"hour","gross":null,"usd_annual":50000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-10-13T02:24:45Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-19T11:59:41Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Customer Service Representative\nMonday-Friday | In-Office Position\nStarting Pay between $22 - $25/hour\nBuild Relationships. Solve Problems. Make an Impact.\nAre you someone who enjoys helping customers, building strong relationships, and working as part of a collaborative team? L&M Corrugated is looking for a Customer Service Representative to join our growing organization.\nIn this role, you'll serve as a key point of contact for our customers, helping manage orders, coordinate with internal teams, and ensure an exceptional customer experience from start to finish.\nIf you're looking for a stable career, a consistent Monday-Friday schedule, and opportunities to grow with a family-owned company, we'd love to hear from you\nWhy You’ll Love Working at L&M\nAttendance Bonus\nProfit Sharing Bonus\nEmployee Referral Bonus\nTuition Assistance\nPaid time off and holidays\n401(k) with company match\nAdvancement Opportunities\nFamily-owned company with a team-oriented culture\nWhat You'll Do\nAs a Customer Service Representative, you'll play an important role in supporting both our customers and internal teams by:\nManage customer accounts and orders from start to finish\nCoordinate with Sales, Design, Scheduling, and Production teams\nProcess orders, changes, and customer requests accurately\nCommunicate order status and provide solutions to customer concerns\nBuild strong relationships with customers and serve as a trusted resource\nMaintain accurate customer records and documentation\nSupport continuous improvement efforts and administrative projects as needed\nWhat We're Looking For\nCustomer service, account management, administrative, or office experience preferred\nManufacturing, packaging, logistics, or distribution experience is a plus, but not required\nStrong communication and relationship-building skills\nExcellent organizational and multitasking abilities\nAbility to work independently and as part of a team\nAttention to detail and commitment to customer satisfaction\nProficiency with Microsoft Office and business software systems\nBuild a Career with L&M\nAt L&M Corrugated, we believe great employees deserve opportunities to grow. Through training, tuition assistance, and internal advancement opportunities, we're committed to helping our team members build rewarding, long-term careers.\nWe're looking for someone who enjoys helping customers, thrives in a team environment, and takes pride in delivering exceptional service.\nApply today and become part of the L&M Corrugated team!\nEE Statement\nL&M Corrugated Container Corporation is an equal opportunity employer.","description_format":"text","description_chars":2578,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-13T02:24:45Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.859,"p_room":1,"age_days":6,"expected_fill_days":32,"reasons":["conf:3","win:early"],"computed_at":"2026-10-19T05:45:15Z"},"pay":{"stated_usd_annual":50000,"is_top_pay":false},"html_url":"https://alion.io/job/lmcontainer-customer-service-representative-lm-corrugated-container-2","json_url":"https://alion.io/job/lmcontainer-customer-service-representative-lm-corrugated-container-2.json","meta":{"generated_at":"2026-10-19T18:54:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14912,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4419710},"rest":"https://alion.io/mcp/rest/get_company?id=4419710"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flmcontainer-customer-service-representative-lm-corrugated-container-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flmcontainer-customer-service-representative-lm-corrugated-container-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flmcontainer-customer-service-representative-lm-corrugated-container-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lmcontainer-customer-service-representative-lm-corrugated-container-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flmcontainer-customer-service-representative-lm-corrugated-container-2"}]}