{"id":2182949,"url":"https://alion.io/job/lmi-senior-product-designer","title":"Senior Product Designer","company":{"id":721749,"name":"LMI","domain":"lmisolutions.com","url":"https://alion.io/company/lmisolutions","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Design","role_family":"Design","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":112000,"max":195000,"currency":"USD","period":"year","gross":null,"usd_annual":195000},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentic Workflows","optional":false},{"name":"Axure RP","optional":false},{"name":"Azure DevOps","optional":false},{"name":"Confluence","optional":false},{"name":"FigJam","optional":false},{"name":"Figma","optional":false},{"name":"GitLab","optional":false},{"name":"Human-in-the-Loop","optional":false},{"name":"Jira","optional":false},{"name":"Miro","optional":false},{"name":"Azure","optional":true}],"status":"live","first_seen_at":"2026-10-09T15:22:19Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-19T03:10:24Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Overview\nLMI is seeking a Senior Product Designer to support Department of Veterans Affairs (VA) digital modernization initiatives spanning workflow improvement, automation, dashboards, AI-enabled experiences, digital tool adoption, and continuous improvement. This discovery-first, outcomes-oriented role will lead human-centered product design from problem framing and user research through prototyping, validation, implementation support, and post-release learning.\nThe Senior Product Designer will work directly with Government users, operational stakeholders, product and program leaders, engineers, data teams, AI/ML specialists, training resources, and support teams to understand how work is actually performed. The role will investigate workflow friction, manual burden, information gaps, workarounds, adoption barriers, and unmet needs before proposing a solution, ensuring design decisions are grounded in evidence rather than assumptions.\nResearch is an integral part of the role. The designer will plan and conduct interviews, contextual inquiry, workflow observation, concept testing, usability testing, and other appropriate qualitative or mixed-method research. Findings will be synthesized with product analytics, adoption metrics, support trends, operational data, and stakeholder feedback to identify opportunities, prioritize improvements, and measure whether released capabilities are producing the intended user and mission outcomes.\nThe successful candidate must be comfortable moving between research, service and workflow design, interaction design, prototyping, measurement, and implementation collaboration. The ideal candidate can bring structure to ambiguous problems, facilitate difficult tradeoffs, create trustworthy and accessible AI-enabled experiences, and establish repeatable research, design, measurement, and continuous-improvement practices across the VA portfolio.\nLMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.\nLeveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors-helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.\nResponsibilities\nLead discovery and product research to identify high-value opportunities for workflow improvement, automation, dashboards, AI-enabled capabilities, and digital tool adoption.\nPlan and conduct interviews, contextual inquiry, workflow observation, concept testing, usability testing, and post-release feedback around clear research questions and decision needs.\nSynthesize qualitative and quantitative evidence into user needs, pain points, opportunity areas, design principles, and prioritized recommendations.\nMap current-state and future-state workflows, user journeys, service interactions, information flows, handoffs, exceptions, and workarounds across complex operational environments.\nTranslate validated user needs into product concepts, user flows, information architecture, wireframes, prototypes, design specifications, acceptance considerations, and backlog-ready requirements.\nDesign AI-enabled experiences that support transparency, user control, confidence calibration, feedback, exception handling, and appropriate human oversight.\nDesign usable dashboards and data-rich interfaces that help users understand status, trends, priorities, exceptions, and required actions without unnecessary cognitive burden.\nDefine and use product measures such as adoption, task completion, feature utilization, satisfaction, support demand, workflow time, and other relevant outcome indicators.\nTriangulate research findings with product analytics, usage data, help desk trends, operational measures, training feedback, and stakeholder observations to guide prioritization.\nLead iterative prototype validation and usability testing, documenting what was learned, what changed, unresolved risks, and the evidence supporting major design decisions.\nApply Section 508, WCAG, inclusive-design, and accessibility principles throughout research, design, prototyping, testing, and handoff activities.\nPartner with product, engineering, data, AI/ML, architecture, security/privacy, QA, training, change/adoption, and support teams to ensure designs are feasible, testable, supportable, and aligned to enterprise constraints.\nCommunicate research findings, design rationale, evidence, risks, tradeoffs, and recommendations clearly to Government stakeholders, delivery teams, and executive audiences.\nMentor designers and researchers and maintain reusable research templates, design patterns, evidence libraries, and measurement practices that strengthen team maturity and reduce repeated discovery.\nQualifications\nRequired:\nBachelor's degree in human-centered design, human-computer interaction, UX/product design, service design, interaction design, psychology, information science, or a related field; equivalent professional experience may be considered.\n7+ years of progressive experience in product design, UX, human-centered design, service design, user research, or related digital-product roles, including responsibility for complex enterprise or workflow-oriented products.\nPortfolio demonstrating an end-to-end user-centered design process, including research-informed decisions, workflow or service understanding, iterative prototyping, usability validation, and clear design documentation.\nDemonstrated experience independently planning and leading user research using interviews, contextual inquiry, observation, concept testing, usability testing, or mixed-method approaches, with strong synthesis skills.\nExperience designing complex workflow, dashboard, automation, data-heavy, or decision-support products in environments where users must interpret information and take action efficiently.\nExperience designing or evaluating AI-enabled products, intelligent automation, responsible AI patterns, or human-in-the-loop workflows with attention to trust, transparency, feedback, and oversight.\nExperience defining or using product metrics, adoption measures, usage analytics, user feedback, or support data to evaluate product performance and guide iteration.\nAbility to translate ambiguous mission or operational needs into research questions, design hypotheses, prototypes, testable requirements, and measurable outcomes.\nStrong facilitation and collaboration skills across product, engineering, data, AI/ML, training, support, security, and senior stakeholder communities.\nProficiency with Figma/FigJam and working familiarity with complementary research, mapping, prototyping, collaboration, and work-management tools such as Miro, Axure, Jira, Confluence, GitLab, or Azure DevOps.\nU.S. citizenship is required. Candidate must be able to obtain and maintain a public trust clearance.\nDesired:\n10+ years leading product design, service design, UX research, or human-centered transformation in complex enterprise, federal, healthcare, or other regulated environments.\nPrior VA, VHA, federal health, or other Government experience involving digital modernization, workflow redesign, automation, dashboards, adoption, training, or product improvement.\nExperience with AI-assisted decision support, intelligent automation, generative AI, conversational experiences, or agentic workflows and associated human-factors considerations.\nExperience reducing manual burden or fragmented workflows through research-led digital product or service redesign, including service blueprints, opportunity registers, research repositories, or improvement roadmaps.\nAdvanced Section 508/WCAG, accessibility testing, or inclusive-design experience for users with diverse access needs and assistive technologies.\nRelevant certification or advanced training such as Nielsen Norman Group UX Certification, Human Factors International CUA/CXA, UXQB CPUX, IAAP CPACC/WAS, LUMA Institute, or comparable credentials; advanced degree preferred.\nTarget salary range: $112,000 - $195,000.\nThe salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances.\nJob Locations\nUS-Remote","description_format":"text","description_chars":8854,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":10,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":true,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Military","LLM & Generative AI","Creative Agencies"],"lifecycle":[{"event":"open","at":"2026-10-09T15:22:19Z"}],"visa":[],"liveness":{"score":78,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.865,"p_room":0.9,"age_days":7,"expected_fill_days":13,"reasons":["conf:0","velocity","win:mid","comp:brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":195000,"is_top_pay":true},"html_url":"https://alion.io/job/lmi-senior-product-designer","json_url":"https://alion.io/job/lmi-senior-product-designer.json","meta":{"generated_at":"2026-10-19T04:59:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2916,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":721749},"rest":"https://alion.io/mcp/rest/get_company?id=721749"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flmi-senior-product-designer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flmi-senior-product-designer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flmi-senior-product-designer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lmi-senior-product-designer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flmi-senior-product-designer"}]}