{"id":96733,"url":"https://alion.io/job/loadsmart-forward-deployed-engineer","title":"Forward Deployed Engineer","company":{"id":3062,"name":"Loadsmart","domain":"loadsmart.com","url":"https://alion.io/company/loadsmart","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":115700,"max":180800,"currency":"USD","period":"year","gross":null,"usd_annual":180800},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"Python","optional":false},{"name":"TypeScript","optional":false},{"name":"LLM","optional":true}],"status":"live","first_seen_at":"2026-08-21T17:09:45Z","employer_posted_date":"2026-08-21","last_verified_at":"2026-10-17T19:26:45Z","board_verified":true,"closed_at":null,"days_open":57,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":57},"description":"We're looking for an independent, pro-active thinker, technically sharp Forward Deployed Engineer to join our team. We're looking for someone who's as comfortable writing production code as they are sitting in a room with an operations stakeholder who doesn’t care about architecture but focuses on what works for the business.\nThis role sits at the front line of Loadsmart's AI-driven automation work. You'll take AI agents and workflows - built on our brokerage, dock scheduling, and shipper platforms and make them actually work in production: for a specific team, a specific workflow, and a specific set of real-world edge cases. You'll build the integrations, tune the AI behavior, and ship working software fast, then feed what you learn back into the platform so it doesn't have to be rebuilt from scratch next time.\nLOCATION: US Remote with travel up to 50% to client engagements and Loadsmart's Chicago office.\nTEAM: R&D\nJob Type: Exempt\nWHAT YOU GET TO DO:\nShadow client teams and their day-to-day operations to see workflows firsthand, then run structured discovery to identify and prioritize the pain points worth solving.\n\nDesign the right solution for each prioritized pain point - whether that's an automation, an AI agent, a system integration, or a combination - and scope it before building.\n\nBuild and integrate that solution against real systems, including transportation management systems (TMS), warehouse management systems (WMS), and enterprise resource planning (ERP) platforms.\n\nPrototype and ship working automation - such as automated check calls and shipment tracking, carrier qualification and onboarding flows, and voice or chat-based agents - prioritizing action and execution speed to deliver value.\n\nTune prompts, agent behavior, and voice or transcription models based on real production data and edge cases - and keep refining after launch, since agent behavior surfaces new edge cases as real usage grows.\n\nIdentify security, compliance, and infrastructure requirements early in each project, and work with the right internal stakeholders to resolve them before they become blockers.\n\nFeed what you learn back to product and supporting engineering teams, turning recurring patterns into reusable platform capabilities rather than one-off fixes.\n\nREQUIRED QUALIFICATIONS:\n5+ years of full-stack engineering experience, with strong proficiency in Python and TypeScript, including supporting libraries and frameworks that leverage fast prototyping.\n\nHands-on experience designing and implementing automated workflows and AI-driven solutions to optimize business processes.\n\nProven experience building and maintaining APIs and integrations with third-party or enterprise systems.\n\nDemonstrated ability to work directly with non-technical stakeholders - translating operational needs into technical solutions, and clearly explaining technical trade-offs and progress, both in writing and in conversation.\n\nComfortable being the person in the room when things don't go as planned - able to debug, re-scope, or improvise a solution in front of a customer rather than escalating and waiting.\n\nA track record of shipping working software quickly in ambiguous, fast-changing environments.\n\nNICE TO HAVE QUALIFICATIONS:\nExperience with voice or transcription-based systems, especially in operational or logistics contexts.\n\nFamiliarity with freight, transportation, or supply chain systems (TMS, WMS, or ERP platforms).\n\nExperience working in a growth-stage or startup environment where the platform underneath your work is still being built.\n\nExposure to agent orchestration frameworks or evaluation/monitoring tooling for LLM-based systems.\n\nPrior experience in a role that required both building software and owning a customer relationship.","description_format":"text","description_chars":3769,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Logistics","Freight Forwarding"],"lifecycle":[{"event":"open","at":"2026-08-21T17:09:45Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"Filed H-1B visas in the last two years","filings_12m":0,"filings_prev_12m":2,"green_card_filings_12m":0,"median_offered_wage_usd":null,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":58,"band":"ok","label":"Likely open","p_open":1,"p_active":0.776,"p_room":0.75,"age_days":56,"expected_fill_days":61,"reasons":["conf:3","win:late"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":180800,"is_top_pay":false},"html_url":"https://alion.io/job/loadsmart-forward-deployed-engineer","json_url":"https://alion.io/job/loadsmart-forward-deployed-engineer.json","meta":{"generated_at":"2026-10-17T21:56:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6786,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3062},"rest":"https://alion.io/mcp/rest/get_company?id=3062"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Floadsmart-forward-deployed-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Floadsmart-forward-deployed-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Floadsmart-forward-deployed-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/loadsmart-forward-deployed-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Floadsmart-forward-deployed-engineer"}]}