{"id":803384,"url":"https://alion.io/job/loandna-network-support-asset-management-engineer","title":"Network Support & Asset Management Engineer","company":{"id":674779,"name":"loanDNA","domain":"loandna.com","url":"https://alion.io/company/loandna","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Rippling","truth_index":null},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chennai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"Azure","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"FortiGate","optional":false},{"name":"ITIL","optional":false},{"name":"ITSM","optional":false},{"name":"PowerShell","optional":false},{"name":"Service Desk","optional":false},{"name":"SharePoint","optional":false},{"name":"Sophos","optional":false},{"name":"VLAN","optional":false},{"name":"VPN","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Windows Server","optional":false},{"name":"Microsoft Entra ID","optional":true}],"status":"live","first_seen_at":"2026-08-13T06:41:14Z","employer_posted_date":"2026-08-13","last_verified_at":"2026-10-03T00:52:53Z","board_verified":true,"closed_at":null,"days_open":50,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":50},"description":"At loanDNA, we believe great leadership starts with the right people. Our team is built on industry veterans and forward-thinkers who bring a powerful mix of mortgage expertise, technical skills, and a passion for innovation.\nWe hire leaders who understand the complexities of the mortgage and financial services industry and embrace emerging technologies-AI, automation, and advanced analytics-to deliver smarter, faster solutions for our clients.\nFrom evaluating loan quality and collateral to shaping disposition strategies and optimizing performance, our leadership team combines hands-on experience with cutting-edge insight. Their perspective spans the full mortgage lifecycle, ensuring clients benefit from strategies that are both practical today and built for tomorrow.\nRole Summary\nThis role is primarily responsible for managing the organization's network infrastructure and end-to-end IT asset lifecycle. The engineer will ensure stable, secure network operations across LAN/WAN environments while maintaining accurate asset records, driving procurement governance, and supporting IT compliance initiatives across Chennai and branch offices.\nKey Responsibilities\n1. Network Support & Operations (Primary Focus)\nMonitor, configure, andtroubleshoot LAN/WAN infrastructure including switches, routers, and wireless access points\nAdminister FortiGate firewall - policy management, NAT rules, VPN configuration, and log review\nManage VLAN segmentation, DHCP scopes, and DNS configurations across Fortinet and Microsoft environments\nSupport and maintain Wi-Fi infrastructure (FortiAP or similar) including site surveys and channel planning\nConfigure and troubleshoot site-to-site VPN and remote access VPN for branch locations\nMaintain comprehensive network documentation: IP address management (IPAM), topology diagrams, and network runbooks\nUse monitoring tools (OpManager, SolarWinds, or equivalent) for proactive network health and performance tracking\nRespond to and resolve network-related incidents, ensuring minimal downtime and adherence to SLAs\n2. IT Asset Management (Primary Focus)\nOwn and maintain the end-to-end IT asset lifecycle - procurement, tagging, deployment, tracking, and retirement/disposal\nManage and regularly audit the IT asset inventory covering hardware (desktops, laptops, servers, network devices), software licenses, and peripherals\nCoordinate with vendors for procurement, warranty management, AMC renewals, and hardware replacements\nMaintain asset records in the ITSM tool (ServiceDesk Plus or equivalent), ensuring data accuracy and completeness\nSupport software license compliance - track allocations, renewals, and ensure adherence to licensing agreements\nPrepare asset utilization reports and present periodic summaries to IT management\nDefine and enforce asset tagging standards, disposal procedures (e-waste), and asset handover/return processes\nLiaise with Finance for asset capitalization, depreciation tracking, and audit support\n3. Systems & Endpoint Support (Secondary)\nManage Active Directory - user provisioning, OU structure, Group Policy Objects (GPOs), and access control\nSupport Windows Server administration (2019/2022) including DHCP, DNS, and file share management\nAssist with Microsoft Intune / Hybrid Azure AD Join for endpoint compliance and policy enforcement\nPerform patch management and vulnerability remediation using Endpoint Central or equivalent tools\nProvide Level 1/2 support for hardware, software, and OS issues, managing tickets within defined SLAs in ServiceDesk Plus\n4. Security & Compliance\nEnforce endpoint security policies via Sophos EDR, antivirus, and firewall rules\nMonitor security alerts and escalate incidents per defined IT security procedures\nAudit user access controls, privileged accounts, and software licensing compliance\nSupport data protection policy adherence and participate in security awareness initiatives\n5. Reporting & Documentation\nPrepare weekly/monthly network performance and asset status reports for IT management review\nMaintain accurate SOPs, network configurations, asset lifecycle policies, and escalation procedures\nSupport internal and external IT audits with accurate documentation and evidence\nRequired Qualifications\nEducation\nBachelor's degree in computer science, Information Technology, or a related discipline\nDiploma holders with demonstrably strong hands-on experience will be considered\nTechnical Skills\nHands-on experience with managed switches, VLANs, routing concepts, and wireless infrastructure\nWorking knowledge of FortiGate firewall - policy rules, NAT, VPN; Fortinet stack exposure is a strong advantage\nProven experience in IT asset lifecycle management - tagging, tracking, auditing, and disposal\nFamiliarity with ITSM tools (ServiceDesk Plus, Freshservice, or equivalent) for asset and ticket management\nWorking knowledge of Active Directory, Group Policy, DNS, and DHCP administration\nExperience with Microsoft 365 administration (Exchange Online, Teams, SharePoint)\nBasic scripting ability in PowerShell for asset reporting or network automation tasks\nUnderstanding of ITIL service management principles, particularly Asset and Configuration Management (SACM)\nSoft Skills\nStrong attention to detail - especially in maintaining accurate asset records and network documentation\nAbility to manage multiple priorities, coordinate with vendors, and work independently\nClear communication skills - able to liaise with Finance, Procurement, and non-technical stakeholders\nProcess-oriented mindset with a commitment to documentation quality and compliance\nPreferred Qualifications\nCertifications: CompTIA Network+, Fortinet NSE 4, ITIL Foundation, or Microsoft MD-102 / AZ-900\nHands-on exposure to Fortinet products (FortiGate, FortiSwitch, FortiAP)\nExperience with dedicated ITAM tools (Manage Engine AssetExplorer, Lansweeper, or similar)\nWorking knowledge of Azure Active Directory / Entra ID\nExperience supporting hybrid on-premises and cloud infrastructure environments\nExposure to IT procurement processes - RFQ, vendor evaluation, and contract management","description_format":"text","description_chars":6089,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Asset Management & Funds","Financial Software & Embedded Finance","Mortgage Lending & Brokers"],"lifecycle":[{"event":"open","at":"2026-09-12T08:43:04Z"}],"liveness":{"score":14,"band":"cold","label":"Long shot","p_open":1,"p_active":0.398,"p_room":0.35,"age_days":49,"expected_fill_days":21,"reasons":["conf:17","win:tail"],"computed_at":"2026-10-02T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/loandna-network-support-asset-management-engineer","json_url":"https://alion.io/job/loandna-network-support-asset-management-engineer.json","meta":{"generated_at":"2026-10-03T01:10:01Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1026,"day_limit":5000,"remaining_today":3974,"minute_limit":60,"resets_at":"2026-10-04T00:00:00Z"}}}