{"id":2372049,"url":"https://alion.io/job/local-crafts-operations-lead-fulfillment-inventory-control","title":"Operations Lead - Fulfillment & Inventory Control","company":{"id":3867377,"name":"Local Crafts","domain":"localcrafts.com","url":"https://alion.io/company/localcrafts","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Columbus, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":null,"max":24,"currency":"USD","period":"hour","gross":null,"usd_annual":48000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-12T15:05:00Z","employer_posted_date":"2026-10-12","last_verified_at":"2026-10-30T07:09:24Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"Now Hiring\nOperations Lead - Fulfillment and Inventory Control\nWarehouse Operations\nColumbus, OH\nOn-site\nAt Local Crafts, we're the creative force behind some of the most beloved names in crafting - Connecting Threads, Superior Threads, Knit Picks, Crochet.com, Jimmy Beans Wool and Berroco. From our own workshops to trusted partners around the globe, we design and curate products makers reach for every day: the fabrics, threads, yarns, and tools that turn ideas into finished pieces.\nWe are looking for an experienced Operations Lead to support outbound fulfillment and inventory operations. This hands-on role keeps work moving, troubleshoots operational and system issues, reinforces safety and quality expectations, and helps maintain accurate inventory. The right candidate communicates clearly, adapts to changing priorities, and helps others perform accurate, high-quality work.\nWhat You'll Do\nCoordinate daily production, inventory, picking, packing, and shipping priorities so materials and orders move efficiently.\nMonitor workload, inventory availability, and constraints; adjust priorities or escalate issues as needed.\nServe as a first point of contact for operational questions and provide clear direction on procedures and expectations.\nIdentify bottlenecks, recurring issues, and process gaps and help implement practical solutions.\nMaintain safe, organized, and efficient production and warehouse work areas.\nPerform cycle counts and location audits, research discrepancies, and complete or escalate inventory adjustments.\nInvestigate shortages, overages, damaged product, mislabeled items, and incorrect locations.\nReinforce location accuracy, labeling standards, inventory rotation practices where applicable, and organized storage.\nPartner with quality, inbound, and outbound teams to resolve inventory issues and improve material flow.\nProvide hands-on direction and help troubleshoot process, quality, order, system, and equipment issues.\nSupport onboarding and cross-training; demonstrate correct procedures and reinforce safety, quality, accuracy, productivity, and housekeeping.\nIdentify training needs and recurring questions and communicate them to leadership.\nCreate a respectful, productive environment and lead by example, stepping into the work when needed.\nWhat You'll Bring\nAt least three years of experience in production, manufacturing, warehouse, fulfillment, inventory control, or related operations preferred.\nExperience coordinating work across multiple operational functions strongly preferred.\nPrior lead, training, or mentorship experience preferred.\nExperience with NetSuite or a similar warehouse management system preferred.\nProficiency with Microsoft Excel and comfort working with inventory and order data.\nStrong troubleshooting, organization, communication, prioritization, and attention-to-detail skills.\nAbility to stay calm, make sound decisions, and communicate clearly as priorities change.\nDependable attendance and punctuality.\nYou'll Thrive Here If\nYou move naturally between leading the team and doing the work.\nYou take ownership of production pace, product quality, inventory accuracy, and on-time shipment.\nYou notice issues early and follow them through to resolution.\nYou guide team members clearly and respectfully while staying flexible as operational needs change.\nYou maintain safety, quality, and accuracy standards during busy periods.\nAdditional Information\nTarget hourly salary: $24 per hour.\nAbility to stand and walk for extended periods throughout the shift.\nAbility to lift, carry, push, and pull up to 50 pounds regularly.\nAbility to perform repetitive movements and physical tasks associated with production, inventory, and fulfillment.\nWillingness to work overtime or weekends when business needs require it.","description_format":"text","description_chars":3789,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Arts, Crafts & Hobby Supplies"],"lifecycle":[{"event":"open","at":"2026-10-12T17:49:06Z"}],"visa":[],"liveness":{"score":16,"band":"cold","label":"Long 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