Sales Development Representative (Native-Level English)

⭐ Role Overview

Lodgify is growing fast, and we want you to be the voice that gets there first. As our next Sales Development Representative, you'll spend most of your time on outbound calls, but with an edge: every month, we hand you a fresh batch of qualified leads, vacation rental owners, and property managers, plus everything you need to know about their business. No cold prospecting, no hunting for contacts, just real conversations, understanding how to drive value to our customers. You'll also handle your share of inbound live chat, turning that interest into high-value sales demonstrations for our Sales Specialists to close the deals.

And this is just the start: SDRs at Lodgify typically grow into Sales Specialists within 1 to 1.5 years, sometimes sooner based on merit and performance. In the last 9 months alone, 8 SDRs were promoted, and our SDR team is currently averaging 107% of target.

⭐ How will you make an impact?

• Make outbound calls to our qualified leads - vacation rental owners and property managers - equipped with the business context you need to understand what matters to them and offer real value from the first conversation.

• Engage with prospective customers in real time through our website chat platform, answering platform questions, and booking product demonstrations.

• Conduct brief discovery calls to uncover property managers' operational needs and explain how Lodgify can help grow their rental business.

• Schedule qualified product demonstrations for Sales Specialists, providing detailed notes to ensure a seamless handover.

• Maintain accurate, up-to-date prospect records in our CRM to keep pipeline tracking and team collaboration running smoothly.

• Handle objections confidently, communicating Lodgify's value proposition and core platform benefits clearly.

• Partner with Marketing and Sales Operations to test and refine outreach messaging, email sequences, and lead targeting.

• Keep developing your sales skills and product knowledge through ongoing coaching, team retrospectives, and industry research.

⭐ What makes you a great fit?

• You have at least 1 year of consistent work experience in a professional environment (sales experience is welcome, but eagerness to grow and strong communication skills are what matter most).

• You possess native-level English fluency, paired with Spanish fluency.

• You're comfortable picking up the phone and calling people who aren't expecting your call. No prior "prospecting" experience needed, just confidence in outbound calls.

• You bring energy and initiative; you speak up, share ideas, and bring momentum to a team setting rather than waiting to be asked.

• You're curious about short-term rental technology, property management, and SaaS business models.

• You have a strong ownership mindset; staying organized, tracking your daily activity, and following up on your own commitments.

• You enjoy active listening and ask thoughtful questions to uncover a prospect's real pain points and business needs.

• You're resilient and goal-oriented, and you keep a growth mindset when navigating objections or shifting priorities.

• You thrive in a collaborative environment where cross-functional teamwork and knowledge sharing are valued.

⭐ What does success look like?

• Consistently work through your monthly allocation of provided leads to deliver target customer conversions.

• Maintain strong response times and high conversion rates on inbound web chat conversations.

• Master Lodgify's platform value proposition, objection playbooks, and CRM workflow within your first 60 days.

• You actively contribute energy and ideas during team check-ins and outreach experiments, helping the wider team improve.

Commission is uncapped - recent top performers have earned 150-200% of target in a given month.