{"id":134398,"url":"https://alion.io/job/loft-orbital-solutions-customer-delivery-engineer","title":"Customer Delivery Engineer","company":{"id":4539,"name":"Loft Orbital","domain":"loftorbital.com","url":"https://alion.io/company/loft-orbital-solutions","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":88,"open_postings":7,"ghost_share":0,"stale_share":0.286,"repost_share":0,"time_to_fill_p50_days":86,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toulouse, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":42000,"max_usd":64000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":30},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Docker","optional":false},{"name":"Platform Engineering","optional":false},{"name":"Python","optional":false}],"status":"live","first_seen_at":"2026-08-13T22:14:10Z","employer_posted_date":"2026-08-13","last_verified_at":"2026-11-05T15:43:29Z","board_verified":true,"closed_at":null,"days_open":83,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":83},"description":"Wanna join the adventure?\nCustomer Delivery Engineers (CDEs) own the end-to-end deployment and execution of customer satellite missions at Loft. We serve as the primary technical interface to our customers and translate mission objectives into operational reality, from early requirements and ConOps development through commissioning, on-orbit operations, and continuous improvement.\nCDEs operate real spacecraft and work directly with customers to build mission applications on top of Loft’s API and operational infrastructure. You will translate mission objectives into executable workflows, configurations, and tooling that ensure reliable, scalable on-orbit execution. You will sit at the intersection of satellite operations, customer engineering, software development, systems engineering, and program execution, delivering meaningful outcomes for every mission you support.\nAbout this role:\nServe as the primary technical interface for customer missions, aligning on objectives, managing expectations, and ensuring mission success\nOwn the full mission lifecycle, from requirements definition and ConOps design through launch, commissioning, on-orbit execution, anomaly triage, and long-term optimization\nOperate Loft spacecraft and payloads on orbit, driving mission execution, anomaly resolution, and performance optimization across the fleet\nWork directly with customers to design and implement mission applications on Loft’s API and operational framework, enabling effective and scalable on-orbit operations\nDevelop mission tooling and automation in Python to improve reliability, adoption, and operational scale\nTranslate operational experience and customer feedback into concrete product improvements and roadmap input\nMust haves:\n3+ years of experience in an operational engineering environment, such as satellite operations, forward deployed engineering, production infrastructure, backend or platform engineering for live products, or other mission-critical systems\nExperience with satellite operations, spacecraft commissioning, or AIT\nExperience owning or significantly contributing to production systems operating in real-world, mission-critical environments\nExperience diagnosing and resolving issues in complex, multi-layered systems by tracing failures across interfaces and dependencies\nStrong Python scripting skills and comfort building automation for operational systems\nExperience working across software systems, APIs, and infrastructure such as Docker or similar DevOps environments\nAbility to operate effectively in dynamic, high-pressure environments where requirements evolve and real-time decisions matter\nStrong communication skills and experience working directly with customers or cross-functional stakeholders\nNice to haves:\nExperience with spacecraft subsystems such as guidance and control, power systems, or communications systems\nExperience integrating external systems into larger operational architectures\nExperience with configuration languages such as CUE\nExperience operating within a full product lifecycle, translating real-world usage and feedback into system or tooling improvements\nExperience working with international or cross-cultural teams\nSome of our awesome benefits:\nEquity, we want you to have an active role in our success\nUp to 35 days of Paid Time Off (vacations & RTT ) and flexible working hours, we want you to be at your best\nHealth and life insurance, we care about your health\nLunch Vouchers, because let’s be honest, we love food! (we even have a slack channel about it #loft-gourmand)\nCross-office travel opportunities between San Francisco, Colorado, and Toulouse to learn from our differences\nCompany and team off-sites and many other events to work & celebrate together\nRelocation assistance to Toulouse when applicable","description_format":"text","description_chars":3791,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible schedule","Life insurance","Relocation assistance"],"hiring_locations":[{"name":"France","iso":"FR","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Satellite Manufacturing","Space Services"],"lifecycle":[{"event":"open","at":"2026-08-13T22:14:10Z"}],"visa":[],"liveness":{"score":49,"band":"ok","label":"Likely open","p_open":1,"p_active":0.821,"p_room":0.6,"age_days":83,"expected_fill_days":86,"reasons":["conf:0","velocity","win:late","crowd:"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/loft-orbital-solutions-customer-delivery-engineer","json_url":"https://alion.io/job/loft-orbital-solutions-customer-delivery-engineer.json","meta":{"generated_at":"2026-11-05T16:25:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21579,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4539},"rest":"https://alion.io/mcp/rest/get_company?id=4539"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Floft-orbital-solutions-customer-delivery-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Floft-orbital-solutions-customer-delivery-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Floft-orbital-solutions-customer-delivery-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/loft-orbital-solutions-customer-delivery-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Floft-orbital-solutions-customer-delivery-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":134398}},{"tool":"search_jobs","arguments":{"company":"loftorbital.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":134398},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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