{"id":114895,"url":"https://alion.io/job/loft-orbital-solutions-it-site-support-technician-2","title":"IT Site Support Technician","company":{"id":4539,"name":"Loft Orbital","domain":"loftorbital.com","url":"https://alion.io/company/loft-orbital-solutions","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":86,"open_postings":8,"ghost_share":0,"stale_share":0.375,"repost_share":0,"time_to_fill_p50_days":86,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toulouse, France"],"countries":["FR"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":32000,"max":35000,"currency":"EUR","period":"year","gross":null,"usd_annual":39310},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"DNS","optional":false},{"name":"Google Workspace","optional":false},{"name":"Linux","optional":false},{"name":"Okta","optional":false},{"name":"Slack","optional":false},{"name":"VPN","optional":false},{"name":"Windows","optional":false},{"name":"AWS","optional":true},{"name":"Confluence","optional":true},{"name":"Docker","optional":true},{"name":"GCP","optional":true},{"name":"Jira","optional":true},{"name":"Kubernetes","optional":true}],"status":"live","first_seen_at":"2026-07-27T17:36:25Z","employer_posted_date":"2026-07-27","last_verified_at":"2026-10-30T16:21:55Z","board_verified":true,"closed_at":null,"days_open":95,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":95},"description":"Wanna join the adventure?\nLoft Orbital’s mission is to make space simple for organizations, and Loft IT’s mission is to make work simple for employees. Our Toulouse office is growing, and we’re looking for an IT Support Technician to join our international IT team. Working alongside our IT Site Lead, you’ll be a go-to person on the ground for Toulouse-based support, while contributing to IT activities across all of our offices worldwide.\nYou’ll focus most of your time on end-user support and onboarding, with opportunities to grow into infrastructure and application administration. We’re looking for someone who is passionate about technology, has a customer-centric personality, and intrinsically understands how good IT enables a business. This is a great role for someone with solid support experience looking to level up their career - not an entry-level position, but one with plenty of room to grow.\nAbout this role:\nYour time will be split across four main areas: Operational Support, Infrastructure & Application Administration, Documentation, and Facilities care.\nOperational support (50%) - The IT program at Loft is designed to empower our users to do their best work:\nServe as the first point of contact for Toulouse-based support issues; assist colleagues with computer questions, hardware upgrades, application permission issues, printers, etc.\n\nHelp colleagues with the procurement of new software tools and IT equipment\n\nSupport lab operations (Network setup, vSphere administration, environmental controls)\n\nSupport the IT team during investigatory and regulatory audits\n\nInfrastructure and application administration (20%) - Keep Loft running smoothly:\nWork with our People Team to facilitate employee onboarding across our offices, and be the on-site IT contact for all Toulouse new hires\nProvision Mac, Windows, and Linux laptops for new employees via our MDM tooling\nCreate and manage permissions for end-user SaaS accounts (Okta, Google Workspace, Slack, Atlassian, etc.)\nDocumentation (15%) - At Loft, documentation is as important as completing the task:\nDocument new projects as well as existing systems\nWith direction from IT leadership, maintain and update IT’s internal doc repos (how-tos, IT policy, etc.) - strong written English required, as our documentation is shared across all offices\nFacilities Care (15%) - Join the team in charge of taking care of our offices in Toulouse :\nProvide assistance and perform break/fix work for AV conference rooms\nHelp keep the offices safe and secure\nGet involved in maintenance and improvement projects of the offices\nMust haves:\n2+ years of hands-on IT support experience following industry best practices\nProfessional working proficiency in French and English (spoken and written) - you’ll support our Toulouse team locally and collaborate daily with an international team\nStrong end-user support skills and a customer-service mindset - able to translate technical issues into plain language\nExperience with internal corporate networking (DNS, VPN, VLANs)\nExperience administering SaaS environments and SSOtechnologies (e.g., Okta, Google Workspace, O365)\nBased in (or able to relocate to) the Toulouse area; this is an on-site role\nNice to haves:\nExperience with Okta administration\nExperience using/supporting Linux as a desktop operating system\nKnowledge of Atlassian products (Jira, Confluence)\nWorking knowledge of industry security practices\nExperience with GCP or AWS in a DevOps/SRE capacity\nKubernetes or Docker experience\nSome of Our Awesome Benefits:\nEquity, we want you to have an active role in our success\nUp to 35 days of Paid Time Off (vacations & RTT ) and flexible working hours, we want you to be at your best\nHealth and life insurance, we care about your health\nLunch Vouchers, because let’s be honest, we love food! (we even have a slack channel about it #loft-gourmand)\nCross-office travel opportunities between San Francisco, Colorado, and Toulouse to learn from our differences\nCompany and team off-sites and many other events to work & celebrate together\nRelocation assistance to Toulouse when applicable","description_format":"text","description_chars":4107,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false},{"language":"French","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":["Equity","Flexible schedule","Life insurance","Relocation assistance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Satellite Manufacturing","Space Services"],"lifecycle":[{"event":"open","at":"2026-07-27T17:36:25Z"}],"visa":[],"liveness":{"score":33,"band":"fade","label":"Fading","p_open":1,"p_active":0.74,"p_room":0.44,"age_days":94,"expected_fill_days":86,"reasons":["conf:2","win:tail","crowd:junior"],"computed_at":"2026-10-30T05:48:23Z"},"pay":{"stated_usd_annual":39310,"is_top_pay":false},"html_url":"https://alion.io/job/loft-orbital-solutions-it-site-support-technician-2","json_url":"https://alion.io/job/loft-orbital-solutions-it-site-support-technician-2.json","meta":{"generated_at":"2026-10-30T19:06:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8431,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4539},"rest":"https://alion.io/mcp/rest/get_company?id=4539"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Floft-orbital-solutions-it-site-support-technician-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Floft-orbital-solutions-it-site-support-technician-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Floft-orbital-solutions-it-site-support-technician-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/loft-orbital-solutions-it-site-support-technician-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Floft-orbital-solutions-it-site-support-technician-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":114895}},{"tool":"search_jobs","arguments":{"company":"loftorbital.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":114895},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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