{"id":3520481,"url":"https://alion.io/job/logicalis-senior-l3-systems-engineer","title":"Senior L3 Systems Engineer","company":{"id":179520,"name":"Logicalis","domain":"logicalis.com","url":"https://alion.io/company/logicalis-us","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":18,"ghost_share":0,"stale_share":0.667,"repost_share":0.056,"time_to_fill_p50_days":55,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":75000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":8},"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Incident Management","optional":false},{"name":"PKI","optional":false},{"name":"PowerShell","optional":false},{"name":"VMWare","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-10-30T11:52:50Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-05T05:02:35Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Sydney or Melbourne | 12-Month Fixed-Term Contract\nJob Description:\nAn exceptional opportunity has become available for an experienced Senior L3 Systems Engineer to join a global operator of mission-critical digital infrastructure supporting cloud platforms, AI-driven workloads, and large-scale enterprise environments. This is not a traditional support role.\nYou'll be joining a highly skilled Infrastructure Support Services team responsible for maintaining and improving the core platforms that underpin some of the most demanding technology environments in the world. The role combines advanced operational support, technical leadership, major incident management and continual service improvement across a modern enterprise infrastructure stack.\nIf you enjoy solving complex technical challenges, taking ownership of critical incidents, and operating within large-scale, highly available environments, we'd love to hear from you.\nWhat You'll Be Doing\nAct as the Level 3 escalation point for critical infrastructure incidents.\nLead troubleshooting, root cause analysis and service restoration for Priority 1 and Priority 2 incidents.\nSupport large-scale VMware and enterprise infrastructure environments.\nAdminister and optimise compute, storage, backup and identity platforms.\nParticipate in a 24x7 on-call roster supporting mission-critical services.\nMaintain infrastructure security through patching, remediation and hardening activities.\nSupport infrastructure lifecycle management including upgrades, migrations and technology refresh initiatives.\nDrive automation, monitoring and operational improvement initiatives.\nProduce high-quality technical documentation, standards and operational runbooks.\nWork closely with vendors, project teams and operational stakeholders to deliver resilient infrastructure services.\nKey Technologies\nVirtualisation & Compute\nVMware vSphere\nVMware ESXi\nVMware vCenter\nVirtual Machine Administration\nHigh Availability & Disaster Recovery\nStorage & Data Protection\nNetApp Storage\nSAN & NAS Technologies\nBackup & Recovery Solutions\nDisaster Recovery Platforms\nCapacity & Performance Management\nWindows & Identity Services\nWindows Server\nActive Directory\nDNS & DHCP\nGroup Policy\nPKI & Certificate Management\nIdentity & Access Management\nMonitoring & Automation\nInfrastructure Monitoring Platforms\nPerformance & Capacity Management\nPowerShell Scripting\nInfrastructure Automation\nOperational Reporting & Alerting\nSecurity Hardening\nPatch Management\nWhat We're Looking For\nWe're seeking a true infrastructure specialist who can demonstrate:\n10+ years of Systems Engineering or Infrastructure Engineering experience.\nStrong VMware administration and troubleshooting capability.\nHands-on experience supporting NetApp storage environments.\nExperience supporting enterprise-scale server and infrastructure platforms.\nProven success operating as an L3 escalation point.\nStrong incident management and root cause analysis skills.\nExperience supporting highly available and business-critical environments.\nExposure to enterprise monitoring, automation and infrastructure management tools.\nExcellent communication and stakeholder management skills.\nHighly Regarded\nExperience within data centre, managed services or critical infrastructure environments.\nExperience supporting 24x7 operational environments and participating in on-call rosters.\nDisaster Recovery and Business Continuity planning experience.\nExperience mentoring L1/L2 support teams.\nCurrent NV1 Security Clearance (desirable)\nAustralian Citizenship (mandatory) / or eligibility to obtain an Australian Government Security Clearance.\nWhy Join Us?\nOur promise to our employees,Belong, Grow and Thrive is our commitment to creating an environment that is inclusive to all, supports your professional and personal development, and offers an environment where you can do life and work the way it works for you. \nHere is how our benefits help you: \n⦁ Equal Paid Parental Leave for all primary and secondary carers. \n⦁ Flexible and Focused Ways of Working that empower you to structure your work in a way that best suits you while supporting our customers, people and the planet. \n⦁ Employee Assistance Program, providing employees and their immediate families with confidential access to a wide range of counselling and professional support services. \n⦁ Purchased Leave options, allowing you to buy up to 10 additional days of annual leave each year to help you balance life’s priorities. \n⦁ Novated Leasing and Salary Sacrificing options to make your salary work harder for you. \n⦁ Diversity, Equity and Inclusion Commitment which places Inclusion as a strategic priority for Logicalis Australia, with investment across DEI programs to foster a workplace culture built on accountability, respect and zero tolerance for exclusionary behaviours. \n⦁ Logicalis Learning Space, our Udemy-powered platform, providing unlimited access to thousands of courses to help you develop new skills, enhance your expertise and drive your professional growth at your own pace. \n⦁ Investment in Leadership and Career Growth. Logicalis is a place where we see our people as the most valued Architects of Change. Our people progress from Helpdesk to Cloud Engineering, from Sales to Management, and from Operations to Senior Leadership. Here, ideas turn into action. You can make a plan, see it through and genuinely shape your own professional success.\nAbout Us\nAt Logicalis Australia, we are not just changing the game, we are driving the future of technology. \nAs the Architects of Change™, our mission is clear: to become the leading technology services provider and employer in the Australia and New Zealand (ANZ) region. \nBy combining our global expertise and local insight, we position ourselves as a technology powerhouse, ready to capture growth opportunities across APAC and deliver exceptional service to our customers. \nYou will be part of a dynamic team of 7,000 plus innovators, collaborating across 30 territories with over 10,000 clients from diverse industries. Every project presents a unique opportunity to make a tangible impact, empowering businesses to thrive in today’s fast-paced digital landscape. With services that drive transformation and scalability such as cloud, connectivity, collaboration and security, you will help optimise operations and enable teams to reach new heights. \nAs a global leader, our managed services provide real-time insights into clients’ digital ecosystems, 24 hours a day, 7 days a week. \nWe are proud to be Great Place to Work® Certified for 2025 and 2026, a recognition that reflects our people-first culture and our commitment to fostering an inclusive, empowering and growth-oriented environment. \nJoin us on this exciting journey and let us shape the future of technology together.","description_format":"text","description_chars":6809,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Equity","Growth opportunities","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Managed IT Services (MSP)","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-10-30T11:52:50Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":5,"expected_fill_days":55,"reasons":["conf:0","stale_co","velocity","win:early"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/logicalis-senior-l3-systems-engineer","json_url":"https://alion.io/job/logicalis-senior-l3-systems-engineer.json","meta":{"generated_at":"2026-11-05T08:41:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11051,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":179520},"rest":"https://alion.io/mcp/rest/get_company?id=179520"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flogicalis-senior-l3-systems-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flogicalis-senior-l3-systems-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flogicalis-senior-l3-systems-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/logicalis-senior-l3-systems-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flogicalis-senior-l3-systems-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3520481}},{"tool":"search_jobs","arguments":{"company":"logicalis.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3520481},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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