{"id":2977252,"url":"https://alion.io/job/london-stock-exchange-group-engineer-application-services","title":"Engineer, Application Services","company":{"id":5734,"name":"London Stock Exchange Group","domain":"lseg.com","url":"https://alion.io/company/lseg","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":77,"open_postings":161,"ghost_share":0,"stale_share":0.919,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Colombo, Sri Lanka"],"countries":["LK"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":7500,"max_usd":19000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":5845},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":true},{"name":"Unix","optional":true}],"status":"live","first_seen_at":"2026-10-21T05:19:50Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-11-06T09:03:40Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"Position Summary\nThe role involves the provision of first line application support for several equity and derivative markets operated by the London Stock Exchange PLC. The aim of the role is to proactively supervise and resolve known issues that may impact these services and to provide Proactive/Reactive support in a mission critical type environment. The is mostly suited to entry level candidates willing to embrace a fast paced and multifaceted but balanced and work pattern, which would include covering on-site shifts during out of office hours based on a roster.\nKey Responsibilities\nResponding to incidents in a timely manner carrying out known workarounds and resolving them.\nIf necessary, escalate issues to DevOps Teams as and when needed.\nResearching Incidents, providing workarounds create articles and resolutions or diverting to alternative resolver groups when necessary.\nEnsuring customer experience goals are met.\nWork in an environment where IT Service Management Processes such as Incident, Problem and Change Management procedures needs to be adhered.\nKeeping the relevant teams advised on the progress of their issue or problem.\nProvide Left shift support for L2 teams by supporting Incident resolutions, Automation tasks, Deployments, Change Management tasks, Cloud Constand Compliance Management tasks etc.\nPreferred Skills and Experience\nBachelor’s degree in computer engineering, IT, or related field.\n1-2 years of experience in similar role is preferred\nExperience in ISTM/AWS cloud-based environment will be an added advantage.\nHaving an understanding on application support with some exposure to Unix based operating systems, Business critical applications, enterprise monitoring tools.\nHaving the ability to run with projects/issues solo as well as work in a team environment.\nExcellent communication (written and verbal) and interpersonal skills\nStrong analytical, problem-solving, and synthesizing skills. Willingness to work for different working hours (UK Shift)\nCareer Stage:\nAssociateLondon Stock Exchange Group (LSEG) Information:\nJoin us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.\nLSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.\nOur purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.\nWorking with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.\nWe are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.\nYou will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.\nLSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.\nPlease take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.\nIf you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.","description_format":"text","description_chars":4576,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Paid volunteering days","Retirement plans"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Data Providers & Datasets","Stock Exchanges & Market Infrastructure","Financial Data & Market Intelligence"],"lifecycle":[{"event":"open","at":"2026-10-21T05:19:50Z"}],"visa":[],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.604,"p_room":0.9,"age_days":16,"expected_fill_days":31,"reasons":["conf:6","stale_co","velocity","win:mid","comp:junior,brand"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/london-stock-exchange-group-engineer-application-services","json_url":"https://alion.io/job/london-stock-exchange-group-engineer-application-services.json","meta":{"generated_at":"2026-11-06T09:34:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17353,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5734},"rest":"https://alion.io/mcp/rest/get_company?id=5734"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flondon-stock-exchange-group-engineer-application-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flondon-stock-exchange-group-engineer-application-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flondon-stock-exchange-group-engineer-application-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/london-stock-exchange-group-engineer-application-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flondon-stock-exchange-group-engineer-application-services"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2977252}},{"tool":"search_jobs","arguments":{"company":"lseg.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2977252},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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