{"id":1819694,"url":"https://alion.io/job/lonestar-electric-supply-service-operations-coordinator","title":"Service Operations Coordinator","company":{"id":2182811,"name":"Lonestar Electric Supply","domain":"lonestarelectricsupply.com","url":"https://alion.io/company/lonestarelectricsupply","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paylocity","truth_index":{"grade":"A","score":95,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":73,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Houston, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":35000,"max_usd":61000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4005},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"SharePoint","optional":false}],"status":"live","first_seen_at":"2026-09-03T15:28:06Z","employer_posted_date":"2026-10-04","last_verified_at":"2026-10-21T18:45:43Z","board_verified":true,"closed_at":null,"days_open":48,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":48},"description":"Description\nVETERANS ARE ENCOURAGED TO APPLY\nPosition Summary\nRanger Field Services is seeking a highly organized and adaptable Service Operations Coordinator to support the execution of service and project opportunities from initial request through completion. This role serves as the primary link between the Integrated Solutions (ISO) team, Lonestar branch sales, Ranger Field Services, and customers, ensuring projects are accurately quoted, scheduled, resourced, and billed.\nThe ideal candidate is comfortable working in a fast-paced environment, managing multiple priorities, and collaborating with technical and operational teams. This individual will work closely with Senior Field Technicians, Field Services Manager, Lonestar branch sales, and end user customers to understand job requirements, identify resource needs, establish timelines, and coordinate project execution.\nIdeal Candidate Profile\nThe successful candidate will be comfortable operating between multiple departments and stakeholders. They will possess the flexibility to adapt to changing project priorities, leverage technology to stay organized, and confidently coordinate discussions with technical experts to ensure projects are properly scoped, scheduled, and executed. This individual thrives in environments where processes continue to evolve and where proactive communication is essential to success\nResponsibilities\nReceive and process customer service requests.\nCoordinate with the Ranger Field Service and Integrated Solutions team to gather project requirements and develop customer quotations.\nPartner with Senior Field Technicians and the Field Services Manager to assess project scope, labor requirements, technical needs, and scheduling availability.\nCreate and manage project documentation, work orders, and service records within company systems.\nConvert approved quotations into scheduled projects and service orders.\nCoordinate project scheduling and communicate timelines between customers, Integrated Solutions personnel, and Field Services teams.\nOrder and track required materials, equipment, and parts to support project execution.\nCollaborate with Parts and Service departments to ensure materials are available and delivered on time.\nMonitor project progress and maintain communication with internal stakeholders regarding schedule changes, job status, and customer requirements.\nTrack labor hours, billable charges, materials, and project costs to support accurate invoicing.\nMaintain detailed records using Eclipse, SharePoint, and other business applications.\nIdentify and escalate scheduling conflicts, resource constraints, or project risks.\nSupport continuous improvement initiatives and assist with developing standardized project coordination processes.\nPerform other duties as assigned by management.\nRequirements\nHigh School Diploma or equivalent required; Associate's or Bachelor's degree preferred.\nMinimum of 2 years of experience in project coordination, service coordination, operations support, construction administration, electrical distribution, or a related field.\nStrong organizational skills with the ability to manage multiple projects simultaneously.\nExcellent verbal and written communication skills.\nAbility to effectively collaborate with technical personnel, operational teams, and customers.\nProficiency in Microsoft Office applications and business management software.\nExperience with Eclipse, SharePoint, or similar ERP and document management systems preferred.\nStrong attention to detail and problem-solving skills.\nAbility to adapt to changing priorities and work effectively in an evolving environment.\nCustomer-focused mindset with a strong sense of urgency and accountability.\nKey Competencies\nProject Coordination\nCross-Functional Collaboration\nScheduling and Resource Planning\nTechnical Aptitude\nCustomer Service\nOrganization and Time Management\nAttention to Detail\nAdaptability and Flexibility\nProblem Solving\nAbility to Navigate Ambiguity\nBenefits:\nMedical, dental, life and vision insurance\n401(k) Retirement Plan and Match\nPaid Time Off\nSpecified Holiday Pay\nDisclaimer:\nThis job description is a general outline of the day-to-day duties to be expected and may not cover all job responsibilities that may be assigned by management.\nRanger Field Services is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age or other legally protected status.","description_format":"text","description_chars":4521,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":true},"security_clearance":false,"languages":[]},"benefits":["Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Wholesale","Electrical Equipment & Cables"],"lifecycle":[{"event":"open","at":"2026-10-04T05:04:24Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.72,"p_room":0.72,"age_days":47,"expected_fill_days":73,"reasons":["conf:5","win:mid","crowd:junior,brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/lonestar-electric-supply-service-operations-coordinator","json_url":"https://alion.io/job/lonestar-electric-supply-service-operations-coordinator.json","meta":{"generated_at":"2026-10-21T18:52:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26730,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2182811},"rest":"https://alion.io/mcp/rest/get_company?id=2182811"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flonestar-electric-supply-service-operations-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flonestar-electric-supply-service-operations-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flonestar-electric-supply-service-operations-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lonestar-electric-supply-service-operations-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flonestar-electric-supply-service-operations-coordinator"}]}