{"id":2240435,"url":"https://alion.io/job/lonza-associate-director-digital-product-owner","title":"Associate Director, Digital Product Owner","company":{"id":679681,"name":"Lonza","domain":"lonza.com","url":"https://alion.io/company/lonza","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":77,"open_postings":77,"ghost_share":0,"stale_share":0.909,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Product","role_family":"Product","seniority":"head","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":31000,"max_usd":66000,"period":"year","method":"role_seniority_country_cell","sample_n":8},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Informatica","optional":false},{"name":"MuleSoft","optional":false},{"name":"Apex","optional":true},{"name":"Scrum","optional":true}],"status":"live","first_seen_at":"2026-10-08T00:00:00Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-31T07:08:34Z","board_verified":true,"closed_at":null,"days_open":23,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":23},"description":"Associate Director, Digital Product Owner (Lonza - Capsugel)\nLocation: The preferred candidate will be based in Gurugram, India office and will be able to work in a hybrid setting.\nWhat will you do:\nLonza Capsugel is undergoing an exciting digital transformation, and our Digital Platforms & Transformation team is seeking an entrepreneurial, systems-minded Associate Director, Digital Product Owner to lead the strategy, delivery, and continuous evolution of Capsugel's global customer portal. This role serves as the business owner of the digital customer experience, translating commercial objectives and customer needs into a prioritized product roadmap and scalable technical solutions. The successful candidate will combine deep digital product management expertise with hands-on experience leading enterprise portal implementations, systems integrations, and agile delivery teams. This position requires a strong foundation in product ownership, business analysis, software development lifecycle (SDLC) management, customer experience design, and cross-functional leadership. The ideal candidate will be equally comfortable engaging executive stakeholders, defining product strategy, managing vendors, and making day-to-day delivery decisions with development teams.\nStrategic Product Leadership\nOwn and communicate the product vision and roadmap\nDefine success metrics, KPIs, and adoption targets to ensure measurable business outcomes.\nBalance customer needs, business priorities, technical constraints, and regulatory requirements when making roadmap decisions.\nProduct Ownership & Agile Delivery\nActively serve as Product Owner; own and prioritize the product backlog, ensuring alignment to business objectives and customer value.\nWrite and maintain detailed user stories, acceptance criteria, release plans, and feature specifications.\nLead backlog refinement, sprint planning, sprint reviews, and release readiness activities.\nMake informed trade-off decisions regarding scope, schedule, quality, and business value.\nCustomer Experience & Requirements Management\nGather, document, validate, and prioritize customer, commercial, and operational requirements.\nFacilitate workshops, interviews, and discovery sessions with stakeholders across regions and functions.\nDevelop customer journey maps, process flows, personas, and business cases to support product decisions.\nTesting & Release Management\nOwn user acceptance testing (UAT) strategy and business validation activities.\nDefine test scenarios and acceptance criteria to ensure successful releases.\nAssess release readiness and communicate deployment risks, dependencies, and mitigation plans.\nEnterprise Systems & Integration Partner\nPartner with architecture and engineering teams to design scalable solutions across enterprise platforms.\nDrive integrations between customer-facing digital platforms and backend systems including CRM, ERP, PIM, DAM, Identity Management, and eCommerce technologies.\nEnsure data quality, security, governance, and compliance requirements are addressed throughout the product lifecycle.\nWhat we are looking for:\nBachelor's degree in business, Computer Science, Engineering, Life Sciences, or a related field.\n8+ years of experience in digital product management, customer portals, eCommerce, or digital customer experience, preferably within a complex B2B environment.\nDemonstrated experience serving as the primary Product Owner for a customer-facing digital product, with accountability for backlog prioritization, release decisions, stakeholder alignment, and value realization.\nDemonstrated experience owning product strategy, roadmap development, backlog prioritization, agile delivery, testing, release management, and value realization.\nExperience leading customer portal, digital experience, self-service, or eCommerce products that support customer workflows such as account management, product search, document access, order management, case management, or digital self-service.\nProven success leading customer-facing digital products in a complex enterprise ecosystem, including integration of CRM, ERP, PIM, CMS/DXP, identity management, analytics, and middleware platforms. Examples include Salesforce, SAP, Oracle, Adobe Commerce, Informatica P360, SnapLogic, MuleSoft, or comparable enterprise technologies.\nExperience managing cross-functional delivery teams, external implementation partners, software vendors, consulting organizations, and global stakeholder groups.\nStrong understanding of software development lifecycle (SDLC), agile methodologies, systems integration, architecture principles, and digital product delivery best practices.\nDemonstrated experience translating ambiguous business challenges into actionable product requirements, roadmap priorities, and measurable business outcomes.\nExperience translating customer, commercial, and operational requirements into scalable digital solutions and measurable business value.\nDemonstrated ability to lead user acceptance testing (UAT), release readiness reviews, deployment planning, risk assessment, dependency management, and go/no-go decision processes.\nExcellent written and verbal communication skills with the ability to influence stakeholders from individual contributors through executive leadership.\nStrong analytical problem-solving, systems thinking, and decision-making capabilities.\nPharmaceutical, life sciences, manufacturing, or other regulated-industry experience is highly desirable.\nAgile Product Owner, Scrum Product Owner, SAFe POPM, or equivalent certification preferred.\nAbout Lonza\nAt Lonza|Capsugel, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone’s ideas, big or small, have the potential to improve millions of lives, and that’s the kind of work we want you to be part of.\nInnovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we offer equal employment opportunities to all qualified applicants regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law. If you’re ready to help turn our customers’ breakthrough ideas into viable therapies, we look forward to welcoming you on board.\nReady to shape the future of life sciences? Apply now.","description_format":"text","description_chars":6575,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Biotechnology","CRO & CDMO Services","APIs & Drug Manufacturing"],"lifecycle":[{"event":"open","at":"2026-10-11T01:03:38Z"}],"visa":[],"liveness":{"score":56,"band":"ok","label":"Likely open","p_open":1,"p_active":0.621,"p_room":0.9,"age_days":23,"expected_fill_days":34,"reasons":["conf:3","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/lonza-associate-director-digital-product-owner","json_url":"https://alion.io/job/lonza-associate-director-digital-product-owner.json","meta":{"generated_at":"2026-10-31T11:13:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17275,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":679681},"rest":"https://alion.io/mcp/rest/get_company?id=679681"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flonza-associate-director-digital-product-owner"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flonza-associate-director-digital-product-owner"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flonza-associate-director-digital-product-owner"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lonza-associate-director-digital-product-owner\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flonza-associate-director-digital-product-owner"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2240435}},{"tool":"search_jobs","arguments":{"company":"lonza.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2240435},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}