{"id":2241002,"url":"https://alion.io/job/lonza-head-hr-delivery-chi","title":"Head HR Delivery CHI","company":{"id":679681,"name":"Lonza","domain":"lonza.com","url":"https://alion.io/company/lonza","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":77,"open_postings":80,"ghost_share":0,"stale_share":0.938,"repost_share":0,"time_to_fill_p50_days":33,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Finance","role_family":"Finance","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-28T00:00:00Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-10-23T11:08:16Z","board_verified":true,"closed_at":null,"days_open":25,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":25},"description":"Position: Head HR Delivery CHI\nLocation: Gurgaon, Haryana, India (Hybrid)\nWe are seeking an experienced Head HR Delivery CHI to lead and govern the global HR delivery framework supporting approximately 3,500 employees across the Capsules & Health Ingredients (CHI) business. This role will drive HR operational excellence across payroll, benefits, global mobility, onboarding, time management, vendor governance, and HR service delivery processes.\nWorking closely with HR leaders, business stakeholders, and external partners, you will ensure efficient, compliant, and scalable HR services while enhancing employee experience and supporting organizational growth. This is a strategic and operational leadership role that combines governance, project management, continuous improvement, and stakeholder management in a global environment\nWhat you will get\nOpportunity to shape and lead the global HR delivery strategy for a growing international organization.\nOwnership of key HR service delivery pillars including payroll, benefits, mobility, onboarding, and employee lifecycle management.\nExposure to global stakeholders, business leaders, external service providers, and HR leadership teams.\nOpportunity to drive transformation, process excellence, standardization, and governance across multiple geographies.\nLeadership role with significant impact on employee experience, compliance, operational efficiency, and business performance.\nCollaborative and inclusive work environment focused on continuous improvement and innovation\nWhat you will do\nLead the design, governance, and execution of the global HR Delivery strategy across the CHI business.\nDrive operational excellence by continuously improving HR processes, policies, service standards, and controls.\nGovern global payroll operations, including vendor performance management, compliance oversight, risk mitigation, and process optimization.\nManage and enhance the global mobility program, including international assignments, relocations, immigration coordination, and mobility vendor management.\nOversee global benefits administration, vendor governance, benchmarking initiatives, and harmonization opportunities.\nLead onboarding and employee lifecycle processes to deliver a seamless employee experience across regions.\nManage relationships with internal stakeholders and external service providers across payroll, benefits, mobility, and HR operations\nManage the ongoing HR Transition Services Agreement (TSA) relationship with Lonza, ensuring effective governance of payroll, HR operations, benefits, mobility, and other HR services, while driving service continuity, compliance, operational readiness, and successful transition to future-state delivery models.\nWhat we are looking for\n5-10 years of experience in HR Operations, HR Service Delivery, Onboarding, Global Mobility, Benefits Administration, and Payroll. MBA or equivalent qualification in Human Resources, Business Administration, or a related field.\nExperience can be from any industry; however, candidates from the IT or Banking sectors will be preferred.\nStrong expertise in HR Operations and Service Delivery Excellence within a global environment.\nDemonstrated experience managing HR programs, projects, and service delivery transformation initiatives.\nProven capability in vendor governance and stakeholder management across payroll, benefits, mobility, and HR shared services.\nStrong knowledge of global mobility programs, benefits administration, compliance, and workforce administration.\nExperience developing governance frameworks, policies, controls, and risk management processes.\nExcellent strategic thinking, problem-solving, communication, and presentation skills. Strong ability to influence senior stakeholders and drive cross-functional collaboration.\nAbout Lonza\nAt Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone’s ideas, big or small, have the potential to improve millions of lives, and that’s the kind of work we want you to be part of.\nInnovation thrives when people from all backgrounds bring their unique perspectives to the table.\nAt Lonza, we value diversity and are committed to creating an inclusive environment for all employees. If you’re ready to help turn our customers’ breakthrough ideas into viable therapies, we look forward to welcoming you on board.\nReady to shape the future of life sciences? Apply now.","description_format":"text","description_chars":4643,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["CRO & CDMO Services","APIs & Drug Manufacturing"],"lifecycle":[{"event":"open","at":"2026-10-11T01:03:38Z"}],"visa":[],"liveness":{"score":44,"band":"fade","label":"Fading","p_open":1,"p_active":0.585,"p_room":0.75,"age_days":25,"expected_fill_days":33,"reasons":["conf:0","stale_co","velocity","win:late","comp:brand"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/lonza-head-hr-delivery-chi","json_url":"https://alion.io/job/lonza-head-hr-delivery-chi.json","meta":{"generated_at":"2026-10-23T14:46:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22219,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":679681},"rest":"https://alion.io/mcp/rest/get_company?id=679681"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flonza-head-hr-delivery-chi"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flonza-head-hr-delivery-chi"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flonza-head-hr-delivery-chi"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lonza-head-hr-delivery-chi\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flonza-head-hr-delivery-chi"}]}