{"id":2832665,"url":"https://alion.io/job/lonza-testing-solutions-sme","title":"Testing Solutions SME","company":{"id":679681,"name":"Lonza","domain":"lonza.com","url":"https://alion.io/company/lonza","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":36,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":11,"computed_at":"2026-10-21T05:46:15Z"}},"role":"HR","role_family":"HR","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":142200,"max":165900,"currency":"USD","period":"year","gross":null,"usd_annual":165900},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-11T00:00:00Z","employer_posted_date":"2026-09-11","last_verified_at":"2026-10-21T05:18:54Z","board_verified":true,"closed_at":null,"days_open":40,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":40},"description":"Testing Solutions SME\nLocation: This role is fully remote, offering flexibility to work from any location with reliable internet access, highly preferred to be on the East Coast.\nWhat you will get:\nThe full-time base annual salary for this position is expected to range between $142,200 to $165,900. In addition, below you will find a comprehensive summary of the benefits package we offer:\nPerformance-related bonus.\n\nMedical, dental and vision insurance.\n\n401(k) matching plan.\n\nLife insurance, as well as short-term and long-term disability insurance.\n\nEmployee assistance programs.\n\nPaid time off (PTO).\n\nCompensation for this role will be determined by the candidate’s qualifications, skills, experience, and relevant knowledge.\nWhat will you do:\nThe Testing Solutions Subject Matter Expert (SME) serves as the primary technical authority for Lonza's Endotoxin Testing Solutions portfolio, including Limulus Amebocyte Lysate (LAL)-based testing technologies and associated QC microbiology applications. As a strategic partner to Business Development Managers and Account Managers, the SME provides deep scientific, regulatory, product, and application expertise throughout the customer journey.\nThis individual plays a critical role in supporting complex sales opportunities, advising customers on endotoxin testing strategies and compliance requirements, and driving successful adoption of Lonza's testing solutions across pharmaceutical, biotechnology, cell and gene therapy, and medical device markets. The SME serves as a trusted technical advisor, helping customers navigate testing challenges while translating scientific concepts into clear business value.\nLead the technical strategy for complex, high-value sales opportunities in partnership with Account Managers and Business Development Managers to improve win rates and reduce technical and regulatory risk.\n\nServe as the technical authority for Lonza's LAL-based endotoxin testing portfolio during customer engagements, including workshops, troubleshooting, demonstrations, and proof-of-concept projects.\n\nLead technical discussions with pharmaceutical and biotechnology customers regarding bacterial endotoxin testing (BET), method validation, assay performance, and regulatory compliance.\n\nSupport customer adoption through demonstrations, proof-of-concept studies, method transfer activities, technical workshops, and implementation support.\n\nPrioritize technical support activities based on revenue impact, strategic relevance, customer needs, and business risk.\n\nDeliver advanced technical and application training for internal sales teams, distributors, and key customers.\n\nCoach and mentor commercial teams on technical positioning, application differentiation, competitive advantages, and objection handling.\n\nInvestigate and resolve escalated technical, application, and product performance issues, ensuring sustainable, root-cause-driven solutions.\n\nAct as a trusted technical partner to strategic customers to support solution adoption, portfolio expansion, and long-term success.\n\nCollaborate with Marketing, Product Management, R&D, Quality Assurance, Service, Regulatory Affairs, and other key stakeholders to ensure technically sound, compliant, and scalable solutions.\n\nProvide structured feedback to Product Management, R&D, and Marketing by translating customer insights, competitive intelligence, and application gaps into development opportunities.\n\nSupport new product launches by shaping technical messaging, application positioning, customer education, and sales enablement materials.\n\nReview and contribute to technical documentation, white papers, application notes, competitive analyses, and customer-facing educational resources.\n\nBuild and maintain relationships with key opinion leaders, industry experts, and regulatory stakeholders.\n\nPresent technical data, endotoxin testing applications, regulatory trends, and market insights at industry conferences, customer events, and internal forums.\n\nWhat we are looking for:\nBachelor's degree in Life Sciences, Biotechnology, Biology, Chemistry, Microbiology, Biochemical Engineering, or a related technical field. Advanced degree (Master's or Ph.D.) preferred.\n\nSignificant experience in a technical role, field application support, technical sales, quality control, or technical services within the life sciences industry.\n\nDirect experience with bacterial endotoxin testing (BET), Limulus Amebocyte Lysate (LAL) assays, rapid microbial testing, or pharmaceutical QC microbiology strongly preferred.\n\nDeep understanding of GMP-regulated manufacturing environments and quality systems.\n\nExperience supporting pharmaceutical, biotechnology, biologics, vaccine, cell and gene therapy, or medical device manufacturers.\n\nStrong understanding of method validation, assay qualification, data interpretation, laboratory investigations, and troubleshooting related to endotoxin testing.\n\nExceptional presentation, communication, and training delivery skills for both technical and commercial audiences.\n\nProven ability to translate complex scientific and technical concepts into clear, customer-focused business value propositions.\n\nDemonstrated success leading technical workshops, customer engagements, and large-group presentations.\n\nStrong analytical and problem-solving skills with the ability to investigate and resolve complex technical issues.\n\nDemonstrated ability to collaborate effectively across scientific, operational, and commercial teams.\n\nExcellent project management and organizational skills with the ability to manage multiple priorities.\n\nExpert-level knowledge of life science applications and the ability to quickly develop deep expertise across Lonza's testing solutions portfolio.\n\nAbility to travel nationally and regionally up to 50% to support customer meetings, training activities, and commercial initiatives.\n\nAbout Lonza\nAt Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone’s ideas, big or small, have the potential to improve millions of lives, and that’s the kind of work we want you to be part of.\nInnovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we offer equal employment opportunities to all qualified applicants regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law. If you’re ready to help turn our customers’ breakthrough ideas into viable therapies, we look forward to welcoming you on board.\nReady to shape the future of life sciences? 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