{"id":3687636,"url":"https://alion.io/job/lonza-training-assistant","title":"Training Assistant","company":{"id":679681,"name":"Lonza","domain":"lonza.com","url":"https://alion.io/company/lonza","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":78,"ghost_share":0,"stale_share":0.641,"repost_share":0,"time_to_fill_p50_days":38,"computed_at":"2026-11-05T05:54:30Z"}},"role":"HR","role_family":"HR","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["San José, Costa Rica"],"countries":["CR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-03T15:30:24Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-05T22:17:06Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Training Assistant\nLocation: Costa Rica\nEvery day, our teams across the world work together to turn scientific breakthroughs into life-changing medicines that reach up to 100 million patients a year. Lonza is a place where people can make a unique impact, grow their careers and belong.\nJoin our Learning Operations support team in Costa Rica and play a key role in ensuring employees have access to the training and resources they need to succeed. This is an exciting opportunity to support global learning operations, work with diverse business functions, and contribute to compliance, employee learning, and operational excellence across the organization.\nWhat you will get:\nAn agile career and dynamic working culture.\nAn inclusive and ethical workplace.\nCompensation programs that recognize high performance.\nA variety of benefits dependent on role and location.\nExposure to global stakeholders and cross-functional teams.\nOpportunities to develop expertise in learning systems, compliance, and operational excellence.\nA collaborative environment focused on continuous improvement and career growth.\nWhat you will do:\nServe as the first point of contact for learning and training-related requests, resolving routine inquiries and escalating more complex issues when needed.\nProcess learning management system (Cornerstone) transactions accurately and in compliance with GxP requirements, training procedures, and documentation standards.\nManage learning plans, curricula, assignments, observers, and learning objects within the learning management system.\nGenerate, analyze, and distribute standard reports to support training compliance and business needs.\nSupport employees completing web-based training by providing guidance on navigation, access, and training logistics.\nWork closely with stakeholders across HR, Quality, Manufacturing, Supply Chain, Engineering, EHS, and other business functions to support training requests.\nIdentify process improvement opportunities, utilize problem-solving skills to address challenges, and contribute to operational efficiency.\nWhat we are looking for:\nAssociate's, Bachelor's degree, or equivalent qualification in Education, Biological Sciences, Physical Sciences, Engineering, or a related field.\nExperience in customer service, training administration, learning operations, or another role involving employee or customer support.\nStrong proficiency with Microsoft Office applications, particularly Excel, Word, and PowerPoint.\nExcellent attention to detail with the ability to maintain accurate records and manage high volumes of data.\nStrong written and verbal communication skills with business-fluent English.\nAbility to analyze information, solve problems, prioritize work effectively, and escalate issues appropriately.\nA collaborative mindset with the ability to build productive relationships across multiple functions and organizational levels.\nYou will feel at home at Lonza if you:\nTake ownership, step forward, and enjoy meaningful responsibility.\nLove solving problems and thrive in a complex, fast-moving environment.\nAre curious, always looking to learn and improve.\nWork collaboratively, contributing to something bigger than yourself.\nAre motivated to make a difference through work that impacts customers and their patients.\nWhy Lonza:\nWe are a place of unique opportunity, where your ideas, expertise and ambition can make a real difference. Here, you will have the freedom to grow, the support to succeed and the chance to contribute to work that matters.\nWe are the makers of the medicines of tomorrow.\nJoin us. Be you. Apply now.","description_format":"text","description_chars":3603,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Costa Rica","iso":"CR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["CRO & CDMO Services","APIs & Drug Manufacturing"],"lifecycle":[{"event":"open","at":"2026-11-03T15:30:24Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":38,"reasons":["conf:1","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/lonza-training-assistant","json_url":"https://alion.io/job/lonza-training-assistant.json","meta":{"generated_at":"2026-11-05T23:00:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3987,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":679681},"rest":"https://alion.io/mcp/rest/get_company?id=679681"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flonza-training-assistant"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flonza-training-assistant"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flonza-training-assistant"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lonza-training-assistant\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flonza-training-assistant"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3687636}},{"tool":"search_jobs","arguments":{"company":"lonza.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3687636},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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