{"id":1787105,"url":"https://alion.io/job/lore-group-assistant-front-office-manager-2","title":"Assistant Front Office Manager","company":{"id":2251001,"name":"Lore Group","domain":"loregroup.com","url":"https://alion.io/company/loregroup","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":64355,"max":null,"currency":"USD","period":"year","gross":null,"usd_annual":64355},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-18T00:00:00Z","employer_posted_date":"2026-09-18","last_verified_at":"2026-10-12T20:23:55Z","board_verified":true,"closed_at":null,"days_open":25,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":25},"description":"Are you driven by a passion for providing extraordinary guest experiences? Do you thrive on making connections and brightening someone’s day? If this sounds like you, then we invite you to become a vital part of our team as an Assistant Front Office Manager at Hotel Park Ave in the heart of New York City!\nHotel Park Ave\nOn an avenue steeped in history, we’re what comes next: a curated space to be yourself and embrace the bold. A design led lifestyle hotel, Hotel Park Ave sits at the heart of the NoMad neighborhood on one of Manhattan’s most famous streets.\nAs an Assistant Front Office Manager, you are the face of Hotel Park Ave, acting as the Duty Manager on shift and ensuring the team of Guest Journey Ambassadors excel in delivering a seamless guest experience.\nYour role and responsibilities will include;\nLead and motivate the team of Guest Journey Ambassadors, fostering a culture of service excellence and teamwork.\nAct as the Manager on Duty, supporting the Guest Journey Ambassadors with any queries or challenges.\nWelcoming guests on arrival and facilitating smooth check-in and check-out experiences.\nAnticipate guest needs and deliver outstanding service, turning requests into delightful surprises.\nResolve guest concerns and complaints effectively and efficiently, ensuring guest satisfaction.\nActively take part in training the team, facilitating formal training sessions and on the job training\nBe present in the lobby at all times and act as the go to for all guest requests.\nAssist guests with luggage storage & delivery to their room.\nCommunicate with guests prior to arrival and assist with queries and requests relating to their stay.\nShare your insider knowledge of the city, providing tailored recommendations for dining, attractions, and entertainment.\nEngage with guests throughout their stay, ensuring every moment is enjoyable and memorable.\nCollaborate with other departments within Hotel Park Ave to ensure prompt and efficient fulfillment of guest requests.\nGather and respond to feedback, continuously striving for excellence in our service.\nThis job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform from time to time.\nWhat you will bring to Hotel Park Ave;\nExperience in hospitality or customer service is highly valued.\nExceptional communication skills, both verbal and written.\nStrong problem-solving abilities and a keen eye for detail.\nFlexibility to work varied hours, including weekends and holidays.\nA sincere passion for hospitality and enriching the lives of others.\nCompensation and Benefits;\nAt Hotel Park Ave we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:\n Annual Pay $64,355.00\nMedical, Dental & Vision Insurance (for full-time employees)\n6 complimentary nights a year at any Lore Group hotel\nLore Group Employee & Immediate Family Rates\nLore Group Friend and Family Rates\n50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery\n50% discount in Lore Group restaurants and bars\nGenerous paid time off program including Vacation Days, Sick Days, Personal Days, and Holidays.\nCompany Paid Life Insurance 1.5X annual salary\nEmployee Assistance Program\nReferral Incentive\n401K with 5% Match\nTraining and Development Programs\nAdditional perks via Cigna\nLocation: New York, NY","description_format":"text","description_chars":3546,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Life insurance","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-03T17:29:35Z"}],"visa":[],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.723,"p_room":0.75,"age_days":25,"expected_fill_days":34,"reasons":["conf:9","win:late"],"computed_at":"2026-10-13T05:45:00Z"},"pay":{"stated_usd_annual":64355,"is_top_pay":true},"html_url":"https://alion.io/job/lore-group-assistant-front-office-manager-2","json_url":"https://alion.io/job/lore-group-assistant-front-office-manager-2.json","meta":{"generated_at":"2026-10-13T10:14:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15670,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2251001},"rest":"https://alion.io/mcp/rest/get_company?id=2251001"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flore-group-assistant-front-office-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flore-group-assistant-front-office-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flore-group-assistant-front-office-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lore-group-assistant-front-office-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flore-group-assistant-front-office-manager-2"}]}