{"id":1787087,"url":"https://alion.io/job/lore-group-hotel-general-manager","title":"Hotel General Manager","company":{"id":2251001,"name":"Lore Group","domain":"loregroup.com","url":"https://alion.io/company/loregroup","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Management","role_family":"Management","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Washington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":77000,"max_usd":179000,"period":"year","method":"role_country_seniority_unknown","sample_n":8706},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-01T00:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-06T18:50:26Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Riggs Washington DC sits on the iconic downtown corner of Penn Quarter’s 9th and F Street in a historic building once home to Riggs National Bank. Each of the Hotel’s 181 guest rooms offers a playful nod to the building’s legacy. Riggs is home to the all-occasion European brasserie-inspired restaurant Café Riggs, as well as Silver Lyan - a subterranean bar from the internationally acclaimed Ryan Chetiyawardana, also known as Mr Lyan.\nAs the senior leader at Riggs, the General Manager holds ultimate responsibility for the hotel's overall performance. This role is pivotal in developing and implementing property strategies, guiding the leadership team, and achieving exceptional commercial outcomes. The General Manager is dedicated to delivering a luxury guest experience, fostering employee engagement, ensuring operational excellence, and preserving the integrity of this landmark asset-achieving these goals in harmony rather than as competing aspirations.\nThis position is highly visible, engaging with guests, staff, ownership, clientele, and the broader Washington, DC community. Success in this role requires a keen operational eye, strong commercial acumen, and the ability to cultivate a high-performing, inclusive team within a dynamic luxury hotel and food and beverage environment.\nFoster a culture where the values of Family, Discovery, Detail, and Spirit are reflected in daily leadership behaviors. Hire and retain top talent in the luxury hotel industry, creating an environment that emphasizes excellent communication, positivity, personal growth, and continuous learning.\nWho We Are\nRiggs Washington DC is a luxury hotel in the landmark former Riggs National Bank building at the corner of 9th and F Streets in Penn Quarter. Built in 1891 and known as the Bank of Presidents, the building now holds 181 guestrooms and suites designed to echo a private safety deposit box, drawing on a narrative inspired by the golden age of banking.\nCafé Riggs, the hotel’s all day contemporary American brasserie, sits on the ground floor. Silver Lyan occupies the original bank vault and is the first bar outside Europe from the internationally acclaimed Mr. Lyan team. Riggs is a storied landmark with a modern spirit.\nHotel General Manager - Essential Functions\nSet the vision, annual business plan and operating priorities for Riggs.\nLead the property leadership team with clear goals, decision rights and follow through.\nStay visible and hands on across the hotel, and represent Lore Group with ownership, regional leaders and the wider community.\nOwn the property P&L and deliver budgeted revenue, profit and cash flow.\nPartner with Finance to assure proper budgeting, forecasting and capital planning. Act quickly on variances. Assure training and accountability is in place to drive operational profitability in all areas.\nGuide Sales, Revenue, Marketing and F&B to grow profitable demand, optimize segment mix and increase property spend.\nServe as the advocate for guests throughout their entire journey, embodying the principles of luxury service standards at each interaction. Establish and hold the team accountable for executing these high standards consistently.\nLeverage guest feedback, conduct quality audits, and analyze reputation data to identify and address root causes of any service issues. Ensure impeccable service recovery processes are in place and consistently recognize all guests to enhance their experience.\nUphold product quality through regular property inspections and timely maintenance, ensuring each aspect of the hotel meets the highest standards of excellence.\nFoster a culture where the values of Family, Discovery, Detail, and Spirit are reflected in daily leadership behaviors.\nHire and retain top talent in the luxury hotel industry, creating an environment that emphasizes excellent communication, positivity, personal growth, and continuous learning. Select, coach, and nurture a strong leadership team while addressing performance concerns in a prompt and equitable manner. Take ownership of succession planning and development for critical roles within the organization.\nCollaborate closely with the People & Culture team to enhance onboarding, training, performance management, recognition, and engagement initiatives. Ensure that all policies and employment practices are applied consistently and in accordance with legal standards.\nEnsure Rooms, Food & Beverage, Engineering, Security and support functions operate as one. Maintain controls that safeguard hotel assets.\nEnsure compliance with federal and District of Columbia law, licenses, life safety and food safety requirements. Lead emergency preparedness and crisis response. Prioritize preventive maintenance and deliver approved capital projects.\nKnowledge, Skills & Experience\nMust possess substantial and progressive leadership experience as a General Manager in luxury or upper upscale lifestyle hotels, with a proven track record in this role.\nIn-depth knowledge of both Rooms and Food & Beverage operations in a complex, service-driven environment.\nProven record of managing a hotel’s P&L, including oversight of annual budgets, forecasts, labor strategies, and capital priorities.\nStrong commercial acumen that effectively integrates revenue strategy, sales, marketing, and operations to drive profitable growth.\nDemonstrated ability to build and lead high-performing leadership teams while fostering an engaged and accountable culture within the organization.\nComprehensive understanding of hotel systems, performance reporting, employment practices, safety regulations, and operational compliance.\nBachelor’s degree in hospitality management, business, or a related field is preferred, or an equivalent combination of education and professional experience.\nFlexibility to work a varied schedule, including evenings, weekends, and holidays, to meet the operational needs of the hotel.\nCompensation:\nStarting salary of $250,000.00, plus bonus\nBenefits\nAt Riggs Washington DC we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:\nMedical, dental, and vision insurance for full-time employees\nSix complimentary nights each year at any Lore Group hotel\nLore Group employee and immediate family rates\nLore Group friends and family rates\n50% employee discount and 25% friends and family discount at more than 800 partner hotels through Lore Discovery\n50% discount at Lore Group restaurants and bars\n15 vacation days, plus one additional day each year\nNine paid holidays annually\nSeven paid sick days annually, as established in Washington, D.C.\nCompany-paid life insurance equal to 1.5 times annual salary\nEmployee Assistance Program\nReferral incentives\n401(k) with a 5% match\nTraining and development programs\nAdditional perks through UnitedHealthcare\nComplimentary employee meals-lunch and dinner daily\nEmployee recognition programs\nEqual Employment Opportunity\nLore Group does not discriminate against employees or applicants for employment based upon race, color, religion, sex, national origin, age, disability, personal appearance, sexual orientation, gender identity or expression, marital status, family responsibilities, genetic information, matriculation, or political affiliation. We will make any reasonable effort to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruiting, selection, training, placement, promotion, wages and benefits, transfers, terminations, and working conditions.\nLocation: Washington, DC","description_format":"text","description_chars":7682,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Life insurance","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-03T17:29:35Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.848,"p_room":1,"age_days":5,"expected_fill_days":27,"reasons":["conf:4","win:early"],"computed_at":"2026-10-06T05:45:30Z"},"pay":null,"html_url":"https://alion.io/job/lore-group-hotel-general-manager","json_url":"https://alion.io/job/lore-group-hotel-general-manager.json","meta":{"generated_at":"2026-10-07T02:08:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3517,"day_limit":5000,"remaining_today":1483,"minute_limit":60,"resets_at":"2026-10-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2251001},"rest":"https://alion.io/mcp/rest/get_company?id=2251001"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flore-group-hotel-general-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flore-group-hotel-general-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flore-group-hotel-general-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lore-group-hotel-general-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flore-group-hotel-general-manager"}]}