Housekeeping Supervisor

A lifestyle Hotel based on London’s eccentric South Bank. With 354 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism - and it's your London anchor on the River Thames.

The Role

As Housekeeping Supervisor, you will support the Housekeeping Management team in overseeing the daily operation of the department. You will lead by example on the floor, ensuring guest rooms, public areas, and back-of-house spaces consistently meet Sea Containers London’s luxury standards.

Key Responsibilities

• Supervise and coordinate the daily activities of the housekeeping team, including room attendants and public area attendants

• Inspect guest rooms and public areas to ensure cleanliness, presentation, and maintenance standards are met

• Support with team training, coaching, and performance monitoring

• Allocate daily tasks and manage productivity to meet operational demands

• Identify maintenance issues and coordinate with the Engineering team for prompt resolution

• Ensure compliance with health, safety, and hygiene standards

• Assist with stock control, linen management, and ordering supplies

• Act as a key point of contact for housekeeping-related guest requests and resolve issues efficiently

Salary: £32,278 p/a + service charge, plus benefits

At Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:

• Guest experience including dinner and drinks

• 6 complimentary nights a year at any Lore Group hotel

• Lore Group Employee & Immediate Family Rates

• Lore Group Friend and Family Rates

• 50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery

• 50% discount in Lore Group restaurants and bars

• Discounts in our spa and cinema

• Contribution towards Health - Cash Plan

• 2 days paid volunteering leave per year

• Life Assurance

• Length of service incentives (additional holiday)

• Bespoke training programmes

• Free meals on duty

• Incentives such as Ride-to-Work and season ticket loan

• Quarterly employee award ceremony and company staff parties

• Employee assistance programme

Location: London