{"id":3184624,"url":"https://alion.io/job/lore-group-receptionist","title":"Receptionist","company":{"id":2251001,"name":"Lore Group","domain":"loregroup.com","url":"https://alion.io/company/loregroup","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":94,"open_postings":4,"ghost_share":0,"stale_share":0.25,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-10-25T05:49:26Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":28367,"max":null,"currency":"GBP","period":"year","gross":null,"usd_annual":37944},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-23T23:06:47Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-10-24T03:42:44Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"A lifestyle Hotel based on London’s eccentric South Bank. With 354 bedrooms, award-winning food and drink outlets and an electric energy, Sea Containers London is a destination where glamour meets brutalism - and it's your London anchor on the River Thames.\nWithin the hotel, our Thames Suites operate as a “hotel within a hotel”, delivering an elevated, highly personalized experience with a bespoke guest journey, dedicated daily team and personalized amenities. The Thames Suites is a key strategic and commercial pillar of the hotel, designed to drive incremental revenue, guest loyalty, and brand differentiation.\nThis Receptionist role is a dynamic, highly guest-facing position at Sea Containers, dedicated to delivering a seamless, personalised, and memorable experience from arrival to departure. As a constant and visible presence in the lobby, this role serves as the primary point of contact for guests, embodying the hotel’s commitment to exceptional, guest-centric hospitality.\nThe Receptionist is key to supporting daily processes of guest arrivals and needs and ensuring all guest stays are coordinated and seamless. When supporting with the Thames Suites, you will act as a Guest Journey Ambassador and will be required to fulfil the complete Check-In and Check-out process and provide a personalised experience for our Suite guests.\nRoles and Responsibilities:\nReview daily arrivals to identify VIPs, repeat guests, special occasions, and preferences.\nCoordinate personalized pre-arrival communication (welcome emails, special requests, upselling experiences).\nDeliver seamless and personalised arrival experiences, recognising returning guests by names.\nFacilitate special moments (birthdays, anniversaries, proposals, VIP gestures).\nSupport concierge-style services including reservations, transportation coordination, and curated experiences.\nSkills and Knowledge:\nStrong communication and presentation skills (verbal, listening, writing)\nStrong guest centric skills in listening; personalization and anticipation\nStrong organization and analytical skills in problem-solving\nKnowledge and genuine interest of the markets specific luxury / lifestyle hotel and leisure sector\nStrong team player with the ability to collaborate effectively across departments.\nPositive and approachable personality, building strong relationships with guests and colleagues.\nProficient in Opera.\nSalary: £28,367 per annum + service charge\nAt Sea Containers London we are committed to giving our employees the skills and support required to deliver extraordinary experiences, and most importantly, to grow in their careers. On top of this we also like to offer our teams a wide range of benefits including:\nGuest experience including dinner and drinks\n\n6 complimentary nights a year at any Lore Group hotel\n\nLore Group Employee & Immediate Family Rates\n\nLore Group Friend and Family Rates\n\n50% Employee discount and 25% Friends and Family discount at over 800 partner hotels via Lore Discovery\n\n50% discount in Lore Group restaurants and bars\n\nDiscounts in our spa and cinema\n\nContribution towards Health - Cash Plan\n\n2 days paid volunteering leave per year\n\nLife Assurance\n\nLength of service incentives (additional holiday)\n\nBespoke training programmes\n\nFree meals on duty\n\nIncentives such as Ride-to-Work and season ticket loan\n\nQuarterly employee award ceremony and company staff parties\n\nEmployee assistance programme\n\nLocation: London","description_format":"text","description_chars":3438,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hotels & Resorts","Catering & Food Services"],"lifecycle":[{"event":"open","at":"2026-10-23T23:06:47Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":34,"reasons":["conf:26","win:early"],"computed_at":"2026-10-25T05:49:26Z"},"pay":{"stated_usd_annual":37944,"is_top_pay":false},"html_url":"https://alion.io/job/lore-group-receptionist","json_url":"https://alion.io/job/lore-group-receptionist.json","meta":{"generated_at":"2026-10-25T13:05:21Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18515,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2251001},"rest":"https://alion.io/mcp/rest/get_company?id=2251001"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flore-group-receptionist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flore-group-receptionist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flore-group-receptionist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lore-group-receptionist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flore-group-receptionist"}]}