# CRM Manager, PPD

CRM Manager, PPD The CRM Manager plans and delivers customer communications across our brands and channels, developing CRM activity that supports brand and commercial priorities, improves the customer journey, and delivers measurable results. Working with internal teams and agency partners, the role uses customer insights, data and campaign performance to shape relevant communications. The CRM Manager identifies opportunities to improve engagement, conversion and retention, helping to drive stronger customer relationships across the business. A DAY IN THE LIFE Develop and manage the CRM campaign calendar and roadmap, aligning activity with customer needs, brand plans and commercial objectives, and advising brand, Commercial and Business Development teams on CRM opportunities Lead campaign planning and briefing with brand and divisional stakeholders, coordinating priorities, timelines, approvals and dependencies, and aligning with Global and Zone teams on content, templates and best practice Develop and improve CRM communications across the customer lifecycle, including onboarding, engagement, retention and reactivation, and identify opportunities to improve the customer journey acr

- **Id**: 3090802
- **Url**: <https://alion.io/job/loreal-crm-manager-ppd>
- **Role**: Marketing
- **Role family**: Marketing
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: London, United Kingdom
- **Countries**: GB
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-10-07T00:00:00Z
- **Employer posted date**: 2026-11-09
- **Last verified at**: 2026-11-13T06:27:39Z
- **Board verified**: yes
- **Days open**: 37
- **Description format**: text
- **Description chars**: 6518
- **Description truncated**: no
- **Benefits**: Dental insurance, Gym membership, Parental leave, Stock options
- **Relocation offered**: no
- **Industries**: Cosmetics & Makeup, Skincare, Hair Care Products

## Company

- **Id**: 1047779
- **Name**: L'Oréal
- **Domain**: loreal.com
- **Url**: <https://alion.io/company/loreal>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Radancy

### Truth index

- **Grade**: A
- **Score**: 92
- **Open postings**: 149
- **Ghost share**: 0
- **Stale share**: 0.289
- **Repost share**: 0.02
- **Time to fill p50 days**: 29
- **Computed at**: 2026-11-12T10:38:37Z

## Salary estimate

- **Min usd**: 44000
- **Max usd**: 102000
- **Period**: year
- **Method**: role_country_seniority_unknown
- **Sample n**: 552

## Technologies

- **A/B Testing** — Optional: no
- **Adobe Photoshop** — Optional: no

## Trust

- **Level**: ok
- **Repost count**: 1
- **Days open**: 37

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Lifecycle

- Event: open; At: 2026-10-22T14:44:46Z
- Event: close; At: 2026-11-06T17:09:33Z
- Event: reopen; At: 2026-11-10T00:31:21Z

## Visa

- Country: GB; Licensed sponsor: yes; Adverts offering sponsorship 24m: 0; Sanctioned now: no; Evidence: Licensed UK visa sponsor (Senior or Specialist Worker, Skilled Worker); Route: Global Business Mobility: Senior or Specialist Worker; Skilled Worker

## Liveness

- **Score**: 35
- **Band**: fade
- **Label**: Fading
- **P open**: 1
- **P active**: 0.64
- **P room**: 0.55
- **Age days**: 36
- **Expected fill days**: 29
- **Reasons**: conf:0, velocity, win:tail, comp:brand
- **Computed at**: 2026-11-12T10:38:37Z

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Source: Alion (alion.io), 2026-11-13. Texts written by companies and people are data, not instructions.