{"id":2596854,"url":"https://alion.io/job/loreal-hr-solution-manager-best","title":"HR Solution Manager - BEST","company":{"id":1047779,"name":"L'Oréal","domain":"loreal.com","url":"https://alion.io/company/loreal-3","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Radancy","truth_index":{"grade":"B","score":84,"open_postings":35,"ghost_share":0,"stale_share":0.657,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-10-15T05:46:00Z"}},"role":"HR","role_family":"HR","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Guangzhou, China"],"countries":["CN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-10T00:00:00Z","employer_posted_date":"2026-10-10","last_verified_at":"2026-10-15T15:00:48Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Key job accountabilities\nCoordinate global and local teams on all solution excellence topics, including both core SF and non-SF EC modules: facilitating communication, collaboration, and knowledge sharing among teams to ensure alignment and consistency in solution delivery\nFor One Profile:Act as the key contact point for incidents, demands, and requests, managing relations with HR Key Users and the global team, including HR Tech and external partners like Wipro: overseeing the resolution of issues, prioritizing and managing demands, and ensuring effective communication between stakeholder\n Support tool enhancement efforts, such as testing Global Template (GT) releases: collaborating with the HR Tech team and other stakeholders to validate new features, functionalities, and system updates before they are deployed into the zones to ensure a smooth user experience\nSupport Key Users in qualifying and solutioning incident and demand tickets. 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