{"id":3575102,"url":"https://alion.io/job/lorhanit-application-support-analyst","title":"Application Support Analyst","company":{"id":4491736,"name":"Lorhanit","domain":"lorhanit.com","url":"https://alion.io/company/lorhanit","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10000,"max_usd":22000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":755},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-31T17:21:39Z","employer_posted_date":null,"last_verified_at":"2026-10-31T17:21:39Z","board_verified":false,"closed_at":null,"days_open":5,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":5},"description":"The following job opening is with Lorhan IT Services.\nLorhan caters to the needs of 120+ active customers across APAC, MENA, AnZ, and USA by providing solutions and services in application development, system integration, and managed services. Lorhan solutions in digital and SAP were incrementally built last+ 20 years. Our core strengths come from many years of experience in developing & delivering SAP Digital Core and Digital Transformation Services. Enterprises today are always looking to improve their current business processes for improved ROI and efficiency, Lorhan addresses these ever-changing business needs by offering robust solutions that help customers increase operational efficiencies.\n\nEmployment Equality:\nAt Lorhan, we believe in diversity, equity, and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran, or any other status protected by applicable law.\n\nEmployees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture, which firmly establishes those disciplines as critical to the success of our customers and company.\n\nJob Summary:\nHandling Day to day incidents, work requests, enhancements, production tickets and ad-hoc requests\n24*7 application support for airlines systems and other custom applications including integrations\nClosing the assigned incidents as per SLAs and capturing all SLA metrics correctly and on time\nCompleting Documentation and update Application Understanding Documents\nUpdate the activity on Service Now and JIRA on daily basis towards closure\nResponsible for testing all applications during patching activities on all the servers\nCo-ordinate with customer infra and business teams for closure of incidents\nPreferably a BE/BTech graduate\nAirline Domain knowledge or worked in mission critical Application Support/Service Delivery 24*7 support teams\nReady to work in 24*7 rotational shifts\nExcellent business communication skills\n\nExperience: 4+ Years\nNotice Period : Immediate Joiner\n\nHow to apply:\nPlease submit your resume explaining why you are the ideal candidate for this role. Include any relevant work or project experience.","description_format":"text","description_chars":2451,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-31T20:09:45Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":5,"expected_fill_days":29,"reasons":["seen:5","win:early"],"computed_at":"2026-11-06T05:58:05Z"},"pay":null,"html_url":"https://alion.io/job/lorhanit-application-support-analyst","json_url":"https://alion.io/job/lorhanit-application-support-analyst.json","meta":{"generated_at":"2026-11-06T06:06:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10666,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-07T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4491736},"rest":"https://alion.io/mcp/rest/get_company?id=4491736"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Florhanit-application-support-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Florhanit-application-support-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Florhanit-application-support-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lorhanit-application-support-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Florhanit-application-support-analyst"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3575102}},{"tool":"search_jobs","arguments":{"company":"lorhanit.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3575102},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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