{"id":3998086,"url":"https://alion.io/job/lorhanit-application-support-manager","title":"Application Support Manager","company":{"id":4491736,"name":"Lorhanit","domain":"lorhanit.com","url":"https://alion.io/company/lorhanit","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Support","role_family":"Support","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Hyderabad, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-09T20:49:53Z","employer_posted_date":null,"last_verified_at":"2026-11-09T20:49:53Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"The following job opening is with Lorhan IT Services.\nLorhan caters to the needs of 120+ active customers across APAC, MENA, AnZ, and USA by providing solutions and services in application development, system integration, and managed services. Lorhan solutions in digital and SAP were incrementally built last+ 20 years. Our core strengths come from many years of experience in developing & delivering SAP Digital Core and Digital Transformation Services. Enterprises today are always looking to improve their current business processes for improved ROI and efficiency, Lorhan addresses these ever-changing business needs by offering robust solutions that help customers increase operational efficiencies.\n\nEmployment Equality:\nAt Lorhan, we believe in diversity, equity, and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran, or any other status protected by applicable law.\n\nEmployees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture, which firmly establishes those disciplines as critical to the success of our customers and company.\n\nJob Summary:\nApplication support which includes custom applications and enterprise software\nPlanning, tracking, schedule adherence, quality adherence, sign offs, SLA compliance\nPrioritization and work allocation to the team members in 24*7 shift\nDriving P1 and P2 incidents in co-ordination with internal teams and vendors towards resolution and closure\nReviewing RCA and other application understating documents created/updated by the team\nCoordinate with internal team and customer stakeholders for upgrade and patching activity in all environments\nWeekly and Monthly Dashboard Reviews with customer Sr. Mgmt for support\nImplementing Technical and project/process best practices, innovations\nProactively identifying the team and project issues and risks and highlighting to higher management and Customer\nCompliance to InfoSec Policy and audits for the ODC including team training and certifications\nPreferably a BE/BTech graduate\nAirline Domain knowledge or worked in IT Operations/Service Delivery managing 24*7 L2/L3 support teams\nGeneral Shift with 24*7 availability\nITIL/PMP certification would be an added advantage\n\nExperience: 10+ Years\nNotice Period : Immediate Joiner\n\nHow to apply:\nPlease submit your resume explaining why you are the ideal candidate for this role. Include any relevant work or project experience.","description_format":"text","description_chars":2738,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Enterprise Apps Implementation Partners"],"lifecycle":[{"event":"open","at":"2026-11-10T02:09:15Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":40,"reasons":["seen:0","win:early"],"computed_at":"2026-11-10T05:42:59Z"},"pay":null,"html_url":"https://alion.io/job/lorhanit-application-support-manager","json_url":"https://alion.io/job/lorhanit-application-support-manager.json","meta":{"generated_at":"2026-11-10T05:42:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13281,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4491736},"rest":"https://alion.io/mcp/rest/get_company?id=4491736"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Florhanit-application-support-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Florhanit-application-support-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Florhanit-application-support-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lorhanit-application-support-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Florhanit-application-support-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3998086}},{"tool":"search_jobs","arguments":{"company":"lorhanit.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3998086},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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