{"id":3926935,"url":"https://alion.io/job/lottomatica-group-workplace-trainee","title":"Workplace Trainee","company":{"id":2813482,"name":"Lottomatica Group","domain":"lottomaticagroup.com","url":"https://alion.io/company/lottomaticagroup","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Early Careers","role_family":"Early Careers","seniority":"intern","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Rome, Italy"],"countries":["IT"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":1000,"max":null,"currency":"EUR","period":"month","gross":true,"usd_annual":13368},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-05-04T00:00:00Z","employer_posted_date":"2026-05-04","last_verified_at":"2026-11-08T01:04:15Z","board_verified":true,"closed_at":null,"days_open":188,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":188},"description":"Siamo il Gruppo Lottomatica, leader nel settore del gioco regolamentato in Italia e uno dei maggiori operatori europei, in tutte le aree di attività: scommesse sportive, gioco online e macchine da intrattenimento. Offriamo ai nostri clienti esperienze di gioco sicure e di qualità, attraverso tutti i canali, ponendo la responsabilità e la sostenibilità al centro del business. Essere in Lottomatica è molto più che far parte di un'azienda: significa contribuire a un progetto imprenditoriale grande e responsabile.\nSiamo alla ricerca di un profilo Tecnico Informatico Trainee da inserire nel Team Workplace con sede su Roma. Il candidato supporterà il team nel raggiungimento degli obiettivi, collaborazione nei progetti e nel fornire supporto tecnico all’utente.\nPrincipali attività:\nFornire supporto tecnico utente finale, in riferimento alla risoluzione delle problematiche tecniche nel “Day by Day” sui client prevalentemente Windows OS, e sulle componenti HardwareSoftware;\n\nInstallazioneconfigurazione: Desktop, Laptop.\n\nRequisiti:\nConoscenza generale del Digital Wokplace (Personal Computer, Laptop, Dispositivi Mobile, Internet e Applicazioni Onprem/Cloud);\n\nEsperienza nel supporto e assistenza tecnologica di utenti finali;\n\nCompetenza nell’installazione, configurazione, manutenzione di apparati PC e dispositivi mobile;\n\nConoscenza di gestione servizi di posta Elettronica: Exchange On prem e O365, google mail;\n\nConoscenza di tools: Teams, Outlook, Mail, Zoom, Skype, etc;\n\nConoscenza della lingua inglese;\n\nSaranno considerati un plus:\nOttime capacità di comunicazione verbale e orientamento al Cliente;\n\nAttitudine alla collaborazione e Team Working;\n\nGradita la conoscenza del mondo e gli strumenti tecnologici per la comunicazione tramite social media.\n\nCosa offriamo:\nStage retribuito;\n\nLaptop aziendale;\n\nFormazione continua su hard skills e soft skills;\n\nIndennità di tirocinio 1.000 € lordi mensili + buoni pasto.\n\nCosa troverai in Lottomatica:\nOpportunità di lavorare nella più grande azienda di scommesse e giochi in Italia e una delle più grandi al mondo;\n\nLavorare in un ambiente molto dinamico e migliorare le proprie competenze acquisendone di nuove;\n\nEssere sfidati a fornire soluzioni d'impatto per grandi organizzazioni e avere un impatto diretto sui loro dipendenti;\n\nPossibilità di partecipare a progetti di beneficenza, legalità e responsabilità attraverso l'impegno in Fondazione Lottomatica;\n\nUn modello di DNA aziendale definito in cui Inclusione, Valore della Diversità, Eccellenza e Collaborazione sono i pilastri;\n\nFar parte dell'azienda numero uno al mondo nel settore per impegno ESG;\n\nEccellenti opportunità di crescita.\n\nLottomatica attua una politica che garantisce pari opportunità e promuove diversità e inclusione, contro ogni forma di discriminazione. In Lottomatica crediamo che ogni persona sia unica e consideriamo la diversity come una fonte di arricchimento personale e organizzativo. Ci impegniamo ogni giorno affinché il nostro sia un ambiente aperto, sicuro e inclusivo, dove ogni persona possa essere pienamente se stessa indipendentemente da genere, religione, sesso, età, etnia, nazionalità, disabilità, stato civile o orientamento sessuale.\n****\nWe are the Lottomatica Group, leader in regulated gaming in Italy and one of the largest European operators, in all areas of activity: sports betting, online gaming and amusement machines. We offer our customers safe and quality gaming experiences, through all channels, putting responsibility and sustainability at the core of the business. Being in Lottomatica is much more than being part of a company: it means contributing to a great and responsible entrepreneurial project.\nWe are looking for a IT Technician Trainee to join the Workplace Team based in Rome. The candidate will support the team in achieving goals, collaborating on projects, and providing technical user support.\nMain Activities:\nProvide end-user technical support, addressing daily technical issues on Windows OS clients and Hardware/Software components;\n\nInstall and configure: Desktop, Laptop;\n\nRequirements:\nGeneral knowledge of Digital Workplace (Personal Computers, Laptops, Mobile Devices, Internet, and On-prem/Cloud Applications);\n\nExperience in providing technical support and assistance to end-users;\n\nSkills in installing, configuring, and maintaining PC equipment and mobile devices;\n\nKnowledge of email service management: Exchange On-prem and O365, Google Mail;\n\nFamiliarity with tools such as Teams, Outlook, Mail, Zoom, Skype, etc.;\n\nProficiency in English.\n\nWill be considerade a plus :\nExcellent verbal communication skills and customer orientation;\n\nTeamwork and collaboration attitude;\n\nKnowledge of social media platforms and tools for communication via social media is a plus.\n\nWhat We Offer:\nPaid internship;\n\nCompany laptop;\n\nContinuous training on hard and soft skills;\n\nInternship allowance of €1,000 gross per month + meal vouchers.\n\nWhat you will find in Lottomatica:\nOpportunity to work in the largest betting and gaming company in Italy and one of the largest in the world;\n\nWork in a very dynamic environment and improve your skills while acquiring new ones;\n\nBeing challenged to provide impactful solutions for large organisations and have a direct impact on their employees;\n\nOpportunity to participate in charity, legality and responsibility projects through engagement in Fondazione Lottomatica;\n\nA defined corporate DNA model in which Inclusion, Value of Diversity, Excellence and Collaboration are the pillars;\n\nBeing part of the world's number one company in the industry for ESG commitment;\n\nExcellent growth opportunities.\n\nLottomatica implements a policy that guarantees equal opportunities and promotes diversity and inclusion, against all forms of discrimination. At Lottomatica we believe that each person is unique and we consider diversity as a source of personal and organizational enrichment. We strive every day for ours to be an open, safe and inclusive environment, where each person can be fully himself or herself regardless of gender, religion, sex, age, ethnicity, nationality, disability, marital status or sexual orientation.","description_format":"text","description_chars":6163,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce"],"lifecycle":[{"event":"open","at":"2026-11-07T20:14:12Z"}],"visa":[],"liveness":{"score":4,"band":"cold","label":"Long shot","p_open":1,"p_active":0.13,"p_room":0.28,"age_days":188,"expected_fill_days":26,"reasons":["conf:2","win:tail","crowd:junior"],"computed_at":"2026-11-08T03:07:28Z"},"pay":{"stated_usd_annual":13368,"is_top_pay":false},"html_url":"https://alion.io/job/lottomatica-group-workplace-trainee","json_url":"https://alion.io/job/lottomatica-group-workplace-trainee.json","meta":{"generated_at":"2026-11-08T03:07:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6700,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2813482},"rest":"https://alion.io/mcp/rest/get_company?id=2813482"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flottomatica-group-workplace-trainee"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flottomatica-group-workplace-trainee"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flottomatica-group-workplace-trainee"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lottomatica-group-workplace-trainee\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flottomatica-group-workplace-trainee"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3926935}},{"tool":"search_jobs","arguments":{"company":"lottomaticagroup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3926935},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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