# AI-Led Scaled Customer Success Manager

TL;DR This is a senior hybrid role, half building the scaled programs engine, half account ownership. You'll own a cohort of scaled customers directly, running their onboarding, driving adoption, and retaining them, while designing the scaled enablement programs, curricula, webinars, onboarding journeys, and lifecycle communications, that teach an entire customer base how to build with Lovable. Your book of accounts is a test bed and a live classroom. What you prove there becomes the playbook for the whole CS organization. This role suits a past CSM ready to multiply their impact through scaled education, content, and automation, owning revenue outcomes like a CSM while building like a program leader. Why Lovable? Lovable is the software creation platform that gives people the power to act on the problems closest to them. For decades, turning an idea into software required so much capital, technical fluency, and time that many ideas never came to life. Lovable is the counterargument: a platform for all people with ideas, ambition, and problems worth solving. From solopreneurs to small business owners to teams at companies like Adidas and Zendesk, people have built over 60 million

- **Id**: 243326
- **Url**: <https://alion.io/job/lovable-ai-scaled-customer-success-programs>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Employment type**: full_time
- **Work mode**: hybrid
- **Hiring geo confidence**: structured
- **Locations**: Boston, United States, New York, United States, San Francisco, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-08-28T16:47:15Z
- **Employer posted date**: 2026-10-28
- **Last verified at**: 2026-11-08T22:29:48Z
- **Board verified**: yes
- **Days open**: 72
- **Description format**: text
- **Description chars**: 5162
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: AI Development Tools, Low-Code & No-Code Platforms

## Company

- **Id**: 17849
- **Name**: Lovable
- **Domain**: lovable.dev
- **Url**: <https://alion.io/company/lovable>
- **Size band**: 501-1000
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Ashby

### Truth index

- **Grade**: B
- **Score**: 83
- **Open postings**: 28
- **Ghost share**: 0
- **Stale share**: 0.643
- **Repost share**: 0.036
- **Time to fill p50 days**: 55
- **Computed at**: 2026-11-08T05:47:12Z

## Salary

- **Min**: 117500
- **Max**: 159500
- **Currency**: USD
- **Period**: year
- **Usd annual**: 159500

## Technologies

- **Lovable** — Optional: no
- **Slack** — Optional: no
- **Zendesk** — Optional: no

## Trust

- **Level**: ok
- **Repost count**: 1
- **Days open**: 71

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Hiring locations

- **United States** — Iso: US; Kind: country

## Lifecycle

- Event: open; At: 2026-09-05T10:36:45Z
- Event: close; At: 2026-10-08T12:37:25Z
- Event: reopen; At: 2026-10-14T23:41:52Z

## Visa

- Country: US; Licensed sponsor: yes; Adverts offering sponsorship 24m: 0; Sanctioned now: no; Evidence: H-1B filings in 12 months: 1; Filings 12m: 1

## Liveness

- **Score**: 19
- **Band**: cold
- **Label**: Long shot
- **P open**: 1
- **P active**: 0.433
- **P room**: 0.44
- **Age days**: 71
- **Expected fill days**: 55
- **Reasons**: conf:3, stale_co, velocity, win:tail, crowd:
- **Computed at**: 2026-11-08T05:47:12Z

## Pay

- **Stated usd annual**: 159500
- **Is top pay**: yes

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Source: Alion (alion.io), 2026-11-09. Texts written by companies and people are data, not instructions.