Director, SC Maintenance Strategy

Do your Best Work in Mooresville

This position is based at our headquarters in Mooresville, North Carolina. Our corporate office is a space where you can collaborate and do your best work. Take a walk, grab a bite (or a cup of coffee), work out or get a check-up - we invest in you so you can find your inspiration.

The Director, SC Maintenance Strategy leads the development and continuous improvement of maintenance and reliability strategy, standards, processes, and capabilities across Lowe's Supply Chain network. This role provides enterprise ownership for the current and future-state maintenance model, including reliability practices, preventive maintenance standards, automation maintenance strategy, performance governance, and scalable processes that improve asset performance and operational consistency. The role partners closely with SC Maintenance Operations, Distribution Center Operations, Engineering, Technology, Finance, and other stakeholders to translate business needs and performance trends into sustainable maintenance and reliability solutions.

What You Will Do

• Develop and lead the enterprise maintenance and reliability strategy, roadmap, and future-state operating model across the Supply Chain network.
• Establish and govern maintenance and reliability standards, including preventive maintenance, equipment care, spare parts management, shop standards, asset reliability, and related operating processes.
• Define performance measures and governance for maintenance effectiveness, including preventive maintenance compliance, equipment uptime/downtime, asset reliability, and other key performance indicators.
• Leverage network performance data, root-cause analysis, and field insights to identify systemic issues and prioritize reliability, process, and capability improvements.
• Lead maintenance strategy for automation, robotics, conveyance, controls, and other complex equipment, partnering with Engineering and Technology to ensure solutions are maintainable and supported by scalable capabilities.
• Partner with Maintenance Operations and Distribution Operations to translate operational needs and recurring challenges into enterprise standards, processes, and long-term solutions.
• Lead continuous improvement efforts that reduce recurring downtime, improve preventive maintenance effectiveness, extend asset life, and improve operational performance.
• Lead annual Run the Business capital and expense planning for Distribution Center facilities, including investment prioritization, project governance, forecasting, and financial performance.
• Partner with Finance, Engineering, Strategic Sourcing, and Operations to develop business cases, establish investment priorities, conduct RFI/RFP activities, and execute long-term asset and service strategies.
• Lead strategic vendor relationships supporting Distribution Center facilities, equipment, and automation, establishing performance expectations for service, reliability, responsiveness, quality, and cost.
• Develop the processes, tools, training, role expectations, and adoption strategies required to build maintenance capabilities and support the future-state maintenance model.
• Benchmark industry practices and emerging technologies to identify opportunities to advance maintenance, reliability, automation support, and asset management across the network.
• Influence senior Supply Chain leaders and cross-functional partners to drive adoption, accountability, and consistent execution of enterprise maintenance and reliability priorities.

Minimum Qualifications

• 10+ years of direct experience in maintenance, reliability, engineering, facilities, automation, or related operations within complex distribution, manufacturing, or similar environments.
• 8+ years of demonstrated experience developing and implementing maintenance, reliability, asset management, or operational strategies across multiple facilities or business units.
• 5+ years of leadership experience, including leading teams, leaders, and/or significant enterprise or multi-site maintenance, reliability, engineering, or operational programs.
• Experience establishing enterprise standards, governance, performance measures, and scalable processes within a complex operating environment.
• Experience supporting automated material handling environments, including robotics, conveyance, controls, or other complex automation technologies.
• Demonstrated experience using operational and financial data to identify systemic issues, evaluate trade-offs, prioritize investments, and measure business results.
• Experience leading capital and/or expense planning, business case development, forecasting, and investment prioritization.
• Experience managing strategic vendors, contracts, RFI/RFP processes, and vendor performance within a large-scale operational environment.
• Demonstrated ability to lead complex cross-functional initiatives and influence senior leaders across Operations, Engineering, Technology, Finance, Strategic Sourcing, and related functions.
• Strong business and financial acumen with the ability to translate strategy into executable roadmaps, processes, capabilities, and implementation plans.

Preferred Skills/Education

• Experience leading maintenance and reliability strategy within a large, complex, multi-site retail, distribution, fulfillment, or manufacturing network.
• Experience with enterprise reliability programs, preventive maintenance optimization, automation maintenance strategy, asset lifecycle management, and continuous improvement.
• Experience developing maintenance strategies for highly automated distribution or fulfillment environments.
• Relevant maintenance, reliability, engineering, project management, or continuous improvement certification.

About Lowe’s

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company with total fiscal year 2025 sales of more than $86 billion. Lowe’s employs approximately 300,000 associates and operates over 1,750 home improvement stores, 540 branches and 120 distribution centers. Lowe’s is a core value S&P 500 equity stock and a dividend aristocrat. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.

Lowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.