{"id":3030196,"url":"https://alion.io/job/lowes-xdt-market-supervisor-2","title":"XDT Market Supervisor","company":{"id":1753694,"name":"Lowe's","domain":"lowes.com","url":"https://alion.io/company/lowes-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Duncan, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":54000,"max_usd":102000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":6333},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-21T20:11:48Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-11-02T15:49:38Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Your Impact at Lowe'sAs a Market Delivery Supervisor, you'll be the driving force behind the seamless operation of our delivery services, leading a team that ensures our customers receive exceptional service. By managing the productivity of our local Lowe's associates, you directly affect the efficiency of our supply chain. From managing daily tasks to surpassing major milestones, every delivery you oversee will reflect our commitment to our customers and communities.\nHow We Support You\nAs an industry leader, we invest in the people and technology needed to grow and win as a team.\nCareer Development: If you're ready to advance into a leadership role and build your path to career advancement, we'll be with you every step of the way. We encourage you to learn and grow as a leader in our supply chain.\nCulture of Belonging: Our teams enjoy a positive work environment where leaders and team members genuinely appreciate each other.\nBonuses and Benefits: We invest in your well-being, through rewarding bonus opportunities and comprehensive benefits designed to help you shape your future.\nIndustry Leadership: We pair our 100-year track record of success with our ambition to grow and improve, empowering your team to solve relevant challenges and pave the way forward for an entire industry.\nHealth and Wellbeing: We offer paid time off for vacations, holidays and sick time, as well as access to top-tier medical, dental and vision insurance.\nFor information about our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.Your Day at Lowe's\nIn this role, you'll use your leadership and communication skills to manage, coach, and train our Cross-Dock Terminal (XDT) Lowe's associates. You'll handle inventory flow, manage associate schedules and tasks, and resolve customer escalations. Other integral parts of your role include resolving same-day delivery issues and building a positive team environment.\nKey Responsibilities\nManage a market-based team, overseeing delivery operations, performance management, and analyzing call metrics for process improvements.\nInterview, hire, and train associates on Home Delivery processes and systems.\nMotivate and manage associates daily, creating and promoting daily schedules.\nCommunicate with customers on escalated issues, lead problem-solving efforts, and enhance customer delivery experiences.\nSolve problems, audit the business, identify trends, and collaborate with third-party delivery providers for world-class experiences.\nUtilize Warehouse Management System (WMS) for inventory reconciliation and audits.\nLead and influence others to deliver business results, applying knowledge of Home Delivery Operations and Call Center processes.\nInteract with third-party logistics service providers, Lowe's Supply Chain teams, distribution nodes, and store operations to support operational excellence.\nDemonstrate effective problem-solving, change leadership, and team orientation skills.\nCommunicate Delivery successes, opportunities, and recommended solutions regularly to improve experiences.\nMaintain continuous dialogue with third-party logistics vendor partners to address and resolve claims and complaints related to In-Home Customer Delivery experiences.\nEngage with the warehouse, supporting associate engagement, inventory management, and warehouse operations.\nMinimum Qualifications5 Years of supply chain leadership experience and high school diploma or GED\nPreferred Qualifications2 years of supply chain leadership experience\nBachelor's Degree in Operations, Supply Chain, or related field\n About Lowe'sLowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. For more information, visit Lowes.com\nAbout Lowe’s\nLowe's Companies, Inc. (NYSE: LOW) is a FORTUNE® 100 home improvement company serving approximately 16 million customer transactions a week, with total fiscal year 2025 sales of more than $86 billion. Lowe's employs approximately 300,000 associates and operates over 1,700 home improvement stores, 530 branches and 130 distribution centers. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com.\nLowe’s is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.","description_format":"text","description_chars":5240,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Retail & Shop Systems","Tools & DIY Supplies","Kitchens, Bathrooms & Home Improvement"],"lifecycle":[{"event":"open","at":"2026-10-21T20:11:48Z"}],"visa":[],"liveness":{"score":22,"band":"cold","label":"Long shot","p_open":1,"p_active":0.628,"p_room":0.35,"age_days":11,"expected_fill_days":4,"reasons":["conf:0","velocity","win:tail","comp:brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/lowes-xdt-market-supervisor-2","json_url":"https://alion.io/job/lowes-xdt-market-supervisor-2.json","meta":{"generated_at":"2026-11-02T17:47:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24721,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1753694},"rest":"https://alion.io/mcp/rest/get_company?id=1753694"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flowes-xdt-market-supervisor-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flowes-xdt-market-supervisor-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flowes-xdt-market-supervisor-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lowes-xdt-market-supervisor-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flowes-xdt-market-supervisor-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3030196}},{"tool":"search_jobs","arguments":{"company":"lowes.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3030196},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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