{"id":4164455,"url":"https://alion.io/job/lr-regional-billing-specialist","title":"Regional Billing Specialist","company":{"id":449559,"name":"LR","domain":"lr.org","url":"https://alion.io/company/lr-4","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":92,"open_postings":6,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Athens, Greece"],"countries":["GR"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-11T00:00:00Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-12T13:09:08Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Job ID:42155\nRegional Billing Specialist\nLloyd’s Register\nLocation: Athens, Greece\nModel of Work: Office presence required 5 days per week for the first 12 months. (Post the first year, hybrid model 2 days per week to be confirmed)\n\nWhat we’re looking for\nWe are looking for a Regional Specialist to act as the regional focal point for Contract-to-Bill processes, bridging the gap between customers, commercial teams, operations, and centralized processing teams. This role is critical in ensuring local invoicing requirements, statutory obligations, customer expectations, and service level commitments are met while supporting continuous improvement across the Quote-to-Cash ecosystem.\nYou will leverage your regional knowledge, customer insight, and operational knowledge to support efficient billing processes, resolve escalations, improve performance, and provide specialist guidance to Contract-to-Bill teams.\nWhat we offer you\nThe opportunity to work for an organization that has a solid sense of purpose, is values driven and helps colleagues to develop professionally and personally through our range of people development programmes\nA Full-time role \nThe role\nAct as the regional liaison between clients, commercial teams, operations teams, and Contract-to-Invoice & Collections teams. \nEnsure local customer requirements, commercial context, and regional business needs are effectively communicated to centralized processing teams. \nSupport compliance with regional statutory invoicing requirements and local regulations. \nProcess in-service contract setup, service order creation, and service order closure requests in line with agreed service levels and quality standards. \nServe as the regional point of contact for urgent customer, billing, and account manager requests. \nManage regional billing-related queries and complaints, ensuring timely resolution and customer satisfaction. \nMonitor regional performance against Contract-to-Cash service level agreements and key performance indicators. \nIdentify recurring billing, query, and collection issues and implement corrective actions with relevant stakeholders. \nInvestigate root causes of operational issues and contribute to process improvement initiatives. \nManage escalations requiring local experience, judgement, or senior stakeholder involvement. \nDeliver regional training and knowledge-sharing activities for Contract-to-Bill team members. \nSupport compliance with health, safety, quality, and operational requirements across all activities. \nPromote a culture of continuous improvement, customer focus, and operational excellence.\nCompliance & Reconciliations: Ensure regional billing activities adhere to company controls, client contracts, and applicable local and governmental regulations.\nDispute & Denial Resolution: Investigate billing discrepancies, manage claim denials, review unbilled receivables, and resolve complex customer inquiries.\nCross-Functional Collaboration: Partner with Sales, Operations, and Customer Service teams to maintain accurate pricing, contract terms, and service-related information.\nWhat you bring\nBachelor’s degree or equivalent qualification in Business Administration, Finance, Commerce or a related discipline \nPrevious experience managing commercial discussions with customers in an engaged manner\nPrevious experience in contract administration, billing, service delivery, order management or operational support \nSolid knowledge of contract-to-invoice processes, including billing, credit notes, service orders, invoice dispute handling and contract management \nWell-developed analytical and problem-solving skills, with the ability to identify root causes and produce effective solutions. \nAbility to manage priorities, deliver against SLAs/KPIs and support team performance. \nPrevious experience of identifying and supporting process improvement within a team, delivering measurable gains in accuracy, efficiency or turnaround time \nAbility to lead, motivate, coach, and develop a productive team. \nConfidentiality /data handling - Given the role seat across contracting, invoicing, data protection and financial control, compliance would be expected. \nSector exposure - experience in a shared service /global business service or a SSC environment \nYou are someone who\nIs keen to take accountability and ownership for delivering customer needs\nIs able to manage tasks and prioritize them toward meeting goals\nIs effective at solving problems, trouble-shooting and making timely decisions\nIs motivated and willing to take initiatives\nCommunicates in a structured way and has ability to present technical ideas in user-friendly language\nDisplays a team spirit, particularly in a multicultural environment\nResponds positively to learning opportunities and is comfortable stepping out of own comfort zone\n#LI-KC1\nAbout us\nWe are a leading international technical professional service provider and a leader in classification, compliance, and consultancy services to the marine and offshore industry, a trusted advisor to our customers helping to design, construct and operate their assets to the highest levels of safety and performance. We are shaping the industry’s future through the development of novel and innovative technology for the next generation of assets, while continuing to deliver solutions for our customers every day.\nBe a part of\nLloyd’s Register is wholly owned by the Lloyd’s Register Foundation, a politically and financially independent global charity that aims to engineer a safer world through promoting safety and education. For a thriving ocean economy, Lloyd’s Register colleagues and Lloyd’s Register Foundation work together to fund research, foster industry collaboration and develop action-oriented solutions to make the world a safer place.\nWant to apply.\nHere at Lloyd’s Register, we care, we share and we do the right thing in every situation. It’s ingrained in our culture and everything we do. We are committed, and continually strive, to lead with our values that empower and enable an inclusive environment conducive to your growth, development and engagement. It doesn’t matter who you are, what you have experienced, how you identify, how old you are, where you are from, what your beliefs are or how your brain or body works - the diversity of our colleagues is fundamental to our futures and the changes we can make together. Our inclusive culture allows us to connect together authentically and to be courageous and bold. We don’t just talk about our differences, we celebrate them!\nWe are committed to making all stages of our recruitment process accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application and we will do everything we possibly can to support you.\nIf you don't tick every box in these ads, please don't rule yourself out. We focus on hiring people who share our goal of working together for a safer, sustainable, thriving ocean economy.\nWe care, we share, we do the right thing.\nIf you have further questions about this role, please contact us  we will respond to you as soon as possible.\nDiversity and Inclusion at Lloyd's Register:\nTogether we are one Lloyd’s Register, committed to developing an inclusive and safe workplace that embraces and celebrates diversity. We strive to ensure that all applicants to LR experience equality of opportunity and fair treatment, because we believe it is the right thing to do. We hope you do too.\nAs a Disability Confident Committed Employer, we have committed to:\nensure our recruitment process is inclusive and accessible.\ncommunicating and promoting vacancies offering an interview to disabled people who meet the minimum criteria for the job.\nanticipating and providing reasonable adjustments as required\nsupporting any existing employee who acquires a disability or long-term health condition, enabling them to stay in work.\nat least one activity that will make a difference for disabled people.\nFind out more about Disability Confident at: www.gov.uk/disability-confident\nCopyright © Lloyd's Register 2024. All rights reserved. Terms of use. Privacy policy.\nThe Lloyd's Register Group comprises charities and non-charitable companies, with the latter supporting the charities in their main goal of enhancing the safety of life and property, at sea, on land and in the air - for the benefit of the public and the environment. (Group entities).","description_format":"text","description_chars":8453,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Greece","iso":"GR","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Naval Systems","Testing, Inspection & Certification"],"lifecycle":[{"event":"open","at":"2026-11-12T13:09:08Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":24,"reasons":["conf:2","win:early"],"computed_at":"2026-11-12T16:06:56Z"},"pay":null,"html_url":"https://alion.io/job/lr-regional-billing-specialist","json_url":"https://alion.io/job/lr-regional-billing-specialist.json","meta":{"generated_at":"2026-11-12T16:06:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":33697,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":449559},"rest":"https://alion.io/mcp/rest/get_company?id=449559"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flr-regional-billing-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flr-regional-billing-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flr-regional-billing-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lr-regional-billing-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flr-regional-billing-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4164455}},{"tool":"search_jobs","arguments":{"company":"lr.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4164455},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}