{"id":2596688,"url":"https://alion.io/job/lrqa-senior-resource-scheduler","title":"Senior Resource Scheduler","company":{"id":1756963,"name":"Lrqa","domain":"lrqa.com","url":"https://alion.io/company/lrqa-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Birmingham, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":50000,"max_usd":88000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":72},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-30T00:00:00Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-15T16:26:00Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Job ID:44483\nLocation:Birmingham : 1 Trinity Park : Bi\nPosition Category:Administration/Business Support\nPosition Type:Employee Regular\nBusiness Background\nWe are the leading global assurance partner, bringing together expertise in assessment, advisory, inspection and cybersecurity services. Our solutions-based partnerships help clients address complex business challenges.\nWithin LRQA Cyber, effective resource scheduling is essential to ensure client engagements are delivered on time, with the right skills, availability and operational controls. Reliable scheduling supports client delivery, utilisation, order-book conversion and revenue realisation.\nRole Purpose\nThe Resource Scheduler is responsible for coordinating and scheduling suitably skilled resources across client engagements.\nThe role manages work from approved demand through to confirmed delivery, ensuring requirements are understood, the correct resources are allocated, records are accurate and scheduling risks are escalated promptly.\nThe role works closely with Resource Management, Account Management, Delivery, Sales Verification, Finance, consultants and clients to support utilisation, order-book conversion, delivery readiness and a consistent client experience.\nKey Responsibilities\nResource Scheduling and Delivery Readiness\nManage day-to-day resource scheduling across client engagements.\nConfirm the required skills, availability, location and client-specific requirements before allocating resources.\nProcess resource allocation requests within agreed internal service levels and assign resources with the appropriate capability.\nMonitor project timelines, scheduled bookings and delivery readiness, escalating risks or constraints promptly.\nCoordinate required authorisations, purchase order information and supporting documentation before delivery starts.\nClient and Stakeholder Coordination\nLiaise with Account Managers and Delivery teams regarding resource availability, priorities, dependencies and delivery risks.\nLiaise with clients to confirm scheduled bookings, delivery timelines and agreed changes.\nCommunicate applicable terms relating to postponements and cancellations.\nProvide clear scheduling updates and regular reporting to operational and commercial stakeholders.\nUtilisation, Order Book and Controls\nSupport utilisation objectives by balancing client priorities, skills and resource availability.\nMonitor unscheduled and at-risk work, support order-book conversion and escalate constraints that may affect client commitments or revenue realisation.\nMaintain accurate booking, resource and engagement records across relevant CRM, scheduling and operational systems.\nEnsure the correct resource skill level is considered for every assignment.\nConfidentiality and Continuous Improvement\nHandle client, personnel and commercially sensitive information securely and in line with LRQA policies and contractual requirements.\nIdentify recurring scheduling issues and support improvements to processes, controls, data quality and ways of working.\nWork independently, prioritise competing requests and escalate matters to the Resource Management lead where appropriate.\nKey Health and Safety Responsibilities\nAssess risks and work safely at all times, following LRQA health and safety policies, procedures and guidance.\nRefuse to undertake work that compromises personal safety or health.\nReport incidents, accidents, injuries, hazards, near misses and safety observations promptly.\nRaise health and safety concerns with the line manager.\nRole Scope\nNumber of direct reports: 0\nGeographic area of impact: United Kingdom\nSize of budget: 0\nKey stakeholders:\nResource Management, Cyber Operations leadership, Account Management and Sales, Sales Verification, Delivery teams, consultants, Finance, clients and approved contractors.\nTechnical and Professional Requirements\nPrevious experience in resource scheduling, project coordination, workforce planning or a comparable operational role.\nStrong organisation, prioritisation and time-management skills, with the ability to manage competing requests and deadlines.\nStrong written and verbal communication skills, with confidence working with clients and internal stakeholders.\nAbility to interpret resource requirements and match work to the appropriate skills and availability.\nExperience maintaining accurate records and handling confidential or commercially sensitive information.\nGood working knowledge of Microsoft Office.\nExperience using CRM, scheduling or resource-management systems.\nKnowledge of Universal Resource Scheduler or D365 is desirable.\nExperience within cybersecurity or professional services is desirable.\nA proactive, accurate and improvement-focused approach, with sound judgement and effective escalation skills.\n\nKey Measures of Success\n\nScheduling Effectiveness\n\nTimely and accurate allocation.\n\nRequests are progressed within agreed service levels and suitable resources are confirmed.\n\nDelivery Readiness\n\nSkills, availability and documentation.\n\nEngagements are scheduled when required capability and delivery information are in place.\n\nUtilisation & Order-book Conversion\n\nProductive deployment and backlog progression.\n\nAvailable capacity is used effectively and unscheduled work is actively progressed.\n\nData Quality & Governance\n\nAccurate and controlled records.\n\nBookings, changes, constraints and decisions are recorded completely and consistently.\n\nRisk & Escalation\n\nEarly visibility and ownership.\n\nCapacity and delivery risks are identified and escalated promptly.\n\nStakeholder Experience\n\nClear and reliable coordination.\n\nClients and internal teams receive timely, professional and consistent scheduling support.\n\nLocal and Regional Requirements\nThis is a UK-based role. The role holder must comply with applicable client, contractual, location, data-handling and access requirements.\nBy joining us, you’ll help make the world a better place.\nWho are LRQA?\nLRQA is a leading global assurance partner, combining deep industry expertise with innovative solutions to help organizations manage risk, improve performance, and drive sustainable growth.\nOperating in over 50 countries with a team of 2,500+ professionals, we support more than 60,000 clients worldwide through assurance, certification, cybersecurity, inspection, and training services. Our purpose is simple: to help businesses build a safer, more secure, and more sustainable future.\nWhat We Offer:\nJoin a global team where your expertise is valued and your development is supported. We offer a collaborative work environment, opportunities for professional growth, flexible working arrangements where applicable, a competitive salary aligned with the market, and a comprehensive benefits package.\nPre-Employment Checks\nIf you are successful in securing a role with us, we may carry out pre-employment checks, as permitted by local law, including verification of identity, right to work, employment history, education, and criminal records where applicable.\nThese checks are conducted by our trusted screening partner, Cfirst, in compliance with applicable data protection laws. Any personal data collected will be used solely for recruitment purposes, stored securely, and retained only as required.\nFor questions about the screening process, contact  , For queries regarding your personal data, contact \nAt LRQA, we belive that as a leading Global Leading Assurance and Risk Management Service provider, our talented people are our risk management advantage.\nWe belive the best outcomes come from diverse perspectives, shared ambition and working together with integrity. That's how we buid a workplace where everyone can contribute, grow and thrive.\nGuided by Vision and powered by Expertise, we're united by a shared purpose. If you're driven to make a difference, you'll belong here.\nAll rights reserved. Terms of use. 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