{"id":1225259,"url":"https://alion.io/job/lsh-auto-service-manager","title":"Service Manager","company":{"id":678754,"name":"LSH Auto","domain":"lshauto.co.uk","url":"https://alion.io/company/lshauto","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Birmingham, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":61000,"period":"year","method":"role_country_seniority_unknown","sample_n":483},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-25T13:11:49Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-09-28T21:38:56Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"LSH Auto is searching for a dedicated Service Manager to lead and optimise our service department. In this role, you will be responsible for ensuring seamless service operations while maintaining high standards of customer satisfaction and operational efficiency.\nYou will oversee daily workflows, manage the service team, and work closely with other departments to meet and exceed business objectives.\nHours - 45\nSalary - Competitive plus OTE bonus plus Company Car or Car Allowance\nResponsibilities:\nLead and manage the service team including technicians and advisors to achieve performance targets.\nImplement and monitor service processes to improve efficiency and customer experience.\nManage scheduling, resource allocation, and workflow within the service department.\nEnsure compliance with company policies and industry standards.\nAnalyse service department performance data to identify areas for improvement.\nSupport the development and training of team members.\nCollaborate cross-functionally to achieve overall business goals.\nRequirements\nWe are looking for candidates who possess:\nProven experience in managing service operations within the automotive industry.\nStrong leadership skills with ability to manage and motivate a team.\nExcellent organizational and communication skills.\nIn-depth knowledge of service delivery and customer service best practices.\nExperience using service management software and data analysis tools.\nStrong problem-solving and decision-making capabilities.\nFinancial understanding to manage budgets and service profitability.\nValid driver's licence.\nIf you are passionate about driving operational excellence and customer satisfaction at LSH Auto, we invite you to apply.\nBenefits\nBenefits Include:\nColleague Referral Scheme (£500 - £1000)\n\nA range of Mercedes Benz training and leadership programmes\n\nPlatinum Plus Rewards Scheme\n\nColleague Car Purchase Scheme\n\nEye care Vouchers\n\nLife Assurance (4 x annual salary)\n\n31 days holiday (including bank holidays), rising to 38 days with length of service\n\nWellbeing Support\n\nCompany Pension\nCommitted to continuous fully funded Learning and Development","description_format":"text","description_chars":2138,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Gift Cards & Loyalty Programs"],"lifecycle":[{"event":"open","at":"2026-09-25T13:11:49Z"}],"liveness":{"score":80,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.804,"p_room":1,"age_days":2,"expected_fill_days":14,"reasons":["conf:0","win:early"],"computed_at":"2026-09-28T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/lsh-auto-service-manager","json_url":"https://alion.io/job/lsh-auto-service-manager.json","meta":{"generated_at":"2026-09-28T22:51:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":501,"day_limit":5000,"remaining_today":4499,"minute_limit":60,"resets_at":"2026-09-29T00:00:00Z"}}}