{"id":4091317,"url":"https://alion.io/job/lsi-industries-customer-service-representative","title":"Customer Service Representative","company":{"id":2846451,"name":"LSI Industries","domain":"lsicorp.com","url":"https://alion.io/company/lsicorp","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Payson, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-06T20:40:00Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-11T20:17:55Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Build your Career with an Industry Leader\nHeadquartered in Cincinnati, LSI is a publicly held company traded over the NASDAQ Stock Exchange under the symbol LYTS. The company manufactures advanced lighting, graphics, and display solutions across strategic vertical markets. The company’s American-made products, which include non-residential indoor and outdoor lighting, print graphics, digital graphics, refrigerated and custom displays, help create value for customer brands and enhance the consumer experience. LSI also provides comprehensive project management services in support of large-scale product rollouts. The company employs approximately 3,000 people at 23 manufacturing plants in the U.S. and Canada. Additional information about LSI is available at www.lsicorp.com.\nJSI, an LSI Industries company, is trusted by North America’s leading grocery and retail brands to create innovative and eye-catching display fixtures and millwork. For more than 30 years, JSI has been designing and manufacturing its display fixtures across its four North American locations.\nWe are looking for a Customer Service Representative to support our JSI team in Payson, Utah.\nJOB SUMMARY: Develops and maintains good customer relations by providing and assuring high performance customer service. Coordinates sales orders with manufacturing schedules.\nDUTIES:\nDirectly involved with all customer concerns and assists and is responsible for resolving noted issues\nReceive customer orders by either fax or telephone\nAdvise customers about order scheduling and delivery dates\nCoordinate customer orders with the manufacturing division’s production capabilities\nOther duties that may be assigned on an as-required basis\nRESPONSIBILITIES:\nMaintains a safe work environment\nFollows procedures detailed in the Company Handbook and in other documents\nDemonstrates a professional attitude when approaching work assignments\nMaintains a positive outlook and offers outstanding customer service to our clientele.\nDisplays a sense of urgency towards completing assigned tasks\nAssists in developing solutions to problems\nAssures the quality of work produced is acceptable to company standards and specifications\nMaintains a good attendance record\nQUALIFICATIONS:\nPreferably a two-year degree in Accounting, Business Administration or commensurate work experience\nAbility to manage multi tasks in a fast paced environment\nAbility to work with the highest degree of accuracy\nPossess excellent verbal and written communication skills\nAbility to interact with management, production employees and customers\nCapable of learning new skills as needed\nMust be detail oriented\nJOB RELATIONSHIPS:\nReports directly to the Manager of Customer Success.\nPHYSICAL DEMANDS\nSedentary: Exerting up to 10 lbs. occasionally, sitting most of the time, and only brief periods of standing and walking.\nRequires minimal travel for training or customer store visits as needed.\nBenefits:\n401(k)\nHealth insurance\nDental insurance\nVision insurance\nPaid time off\nEEOC\nLSI is committed to a diverse and inclusive workplace. LSI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.","description_format":"text","description_chars":3297,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Dental insurance","Health insurance","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hardware","Manufacturing","LED Lighting & Luminaires"],"lifecycle":[{"event":"open","at":"2026-11-11T20:17:55Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":5,"expected_fill_days":25,"reasons":["conf:3","win:early"],"computed_at":"2026-11-11T23:20:30Z"},"pay":null,"html_url":"https://alion.io/job/lsi-industries-customer-service-representative","json_url":"https://alion.io/job/lsi-industries-customer-service-representative.json","meta":{"generated_at":"2026-11-11T23:20:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":46390,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2846451},"rest":"https://alion.io/mcp/rest/get_company?id=2846451"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flsi-industries-customer-service-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flsi-industries-customer-service-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flsi-industries-customer-service-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lsi-industries-customer-service-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flsi-industries-customer-service-representative"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4091317}},{"tool":"search_jobs","arguments":{"company":"lsicorp.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4091317},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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