{"id":1395854,"url":"https://alion.io/job/lsu-new-orleans-application-support-training-coordinator-2","title":"Application Support & Training - Coordinator 2","company":{"id":1830846,"name":"LSU New Orleans","domain":"lsuneworleans.edu","url":"https://alion.io/company/lsuneworleans","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":70,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":73,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Support","role_family":"Support","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Baton Rouge, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":47000,"max_usd":92000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":552},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-09T00:00:00Z","employer_posted_date":"2026-09-09","last_verified_at":"2026-10-21T02:59:53Z","board_verified":true,"closed_at":null,"days_open":42,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":42},"description":"Thank you for your interest in LSU New Orleans.\nOnce you start the application process, you will not be able to save your work, so you should collect all required information before you begin. The required information is listed below in the job posting. \nYou must complete all required portions of the application and attach the required documents in order to be considered for employment.\nDepartment\nApplication Support and Training OperationsJob Summary\nJob Description\nProvide technical support by diagnosing technical problems and identifying appropriate solutions through research.\nDevelop and maintain internal department documentation.\nDevelop, produce, distribute, and update training materials in the form of guides, videos, PowerPoint presentations, etc. to LDH and UNO contract employees.\nPlan, coordinate, schedule and present training classes in person and via online meetings; may include travel to locations within Louisiana.\nAssist in course development of special topics as defined by state officials.\nManage the Learning Management System content, serving all of LDH. Evaluate training programs and assesses technical training needs for LDH and contract employees by survey, interview and participant evaluation; Provides follow up support and further training.\nAdhere to and communicates policies, rules, and regulations relating to technology use.\nAssist in setup and support at various workshops and conferences.\nPrepare required administrative forms associated with travel and material requisition for trainings.\nResearch educational resources for internal use.\nAudit and update LMS user account information and runs ad-hoc reports as needed for LDH management.\nTake lead role with pressing unit matters and work with unit supervisor to address properly.\nTake lead role in training new unit employees.\nWork with unit supervisor to develop and implement plans for new process implementation.\nOther tasks as directed.\nQUALIFICATIONS\nREQUIRED:\nBachelor’s Degree, or Associates degree with 3 years of professional experience, or 6 years of professional experience in lieu of degree\nMinimum 1 year of professional experience with technical training or content development.\nMinimum 1 year of professional experience with public speaking or presentations.\nExcellent analytical skills, effective organizational and time management skills.\nGreat attention to detail and follow up, and verbal/written communications skills.\nDESIRED:\nAdvanced degree.\nMinimum 2 years of professional experience with technical training or content development.\nMinimum 2 years of professional experience with public speaking or presentations.\nMinimum 2 years of professional experience with LDH information systems or programs utilized by the department.\nMOUS, ACE, MCT or other relevant industry certifications.\nSALARY: 55-65k\nRequired Attachments\nPlease upload the following documents in the Resume/Cover Letter section.\nDetailed resume listing relevant qualifications and experience;\nCover Letter indicating why you are a good fit for the position and LSU New Orleans;\nNames and contact information of three references;\nApplications that do not include the required uploaded documents may not be considered.\nPosting Close Date\nThis position will remain open until filled.Note to Applicant:\nApplicants should fully describe their qualifications and experience with specific reference to each of the minimum and preferred qualifications in their cover letter. The search committee will use this information during the initial review of application materials.\nReferences will be contacted at the appropriate phase of the recruitment process.\nThis position may require a criminal background check to be conducted on the candidate(s) selected for hire.\nAs part of the hiring process, applicants for positions at LSU New Orleans may be required to demonstrate the ability to perform job-related tasks.\nLSU New Orleans seeks to recruit a highly productive workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.","description_format":"text","description_chars":4195,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Higher Education","Hospitals & Health Systems"],"lifecycle":[{"event":"open","at":"2026-09-28T13:24:17Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":82500,"route":null,"cap_exempt":true,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.724,"p_room":0.72,"age_days":41,"expected_fill_days":73,"reasons":["conf:2","win:mid","crowd:junior"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/lsu-new-orleans-application-support-training-coordinator-2","json_url":"https://alion.io/job/lsu-new-orleans-application-support-training-coordinator-2.json","meta":{"generated_at":"2026-10-21T04:24:05Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6421,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1830846},"rest":"https://alion.io/mcp/rest/get_company?id=1830846"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Flsu-new-orleans-application-support-training-coordinator-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Flsu-new-orleans-application-support-training-coordinator-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Flsu-new-orleans-application-support-training-coordinator-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/lsu-new-orleans-application-support-training-coordinator-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Flsu-new-orleans-application-support-training-coordinator-2"}]}