{"id":2673759,"url":"https://alion.io/job/ltm-cx-strategist-salesforce-program-architect","title":"CX Strategist Salesforce Program Architect","company":{"id":9353,"name":"LTM","domain":"ltm.com","url":"https://alion.io/company/ltm","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"RippleHire","truth_index":{"grade":"B","score":79,"open_postings":166,"ghost_share":0,"stale_share":0.843,"repost_share":0,"time_to_fill_p50_days":49,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Glendale, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":120000,"max_usd":231000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":247},"experience_years_min":15,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"GCP","optional":true}],"status":"live","first_seen_at":"2026-08-12T00:00:00Z","employer_posted_date":"2026-10-16","last_verified_at":"2026-10-20T19:34:51Z","board_verified":true,"closed_at":null,"days_open":69,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":69},"description":"Job Title: CX Strategist Program Architect\nJob Location: Glendale, Wisconsin\nExperience: 15+ Years\nRole Summary\nSeeking a highly experienced CX Strategist Program Architect to lead enterprise wide Customer Experience transformation programs across business and technology landscapes\nThe candidate will define CX vision architect transformation roadmaps align business and IT stakeholders and drive largescale programs spanning CRM Digital Data AI Cloud Customer Service Marketing Commerce and Enterprise Platforms\nKey Responsibilities\nDefine and drive enterprise CX and digital transformation strategy\nLead executive level workshops and stakeholder alignment across business functions\nDesign end-to-end customer journeys and target operating models\nArchitect enterprise transformation programs across multiple technologies and business domains\nTranslate business objectives into scalable solution and platform strategies\nProvide strategic guidance on CRM Customer Data Platforms AI Analytics Integration Cloud and Digital Experience platforms\nLead roadmap planning governance business case development and value realization\nDrive cross-functional collaboration between business product architecture delivery and operations teams\nAct as a trusted advisor to client executives and senior leadership\nRequired Skills\n15 years of experience in Customer Experience Digital Transformation and Enterprise Consulting\nStrong expertise in customer journey design business transformation and program architecture\nDeep understanding of Salesforce ecosystem along with non Salesforce enterprise platforms\nExperience in CRM Marketing Technology Customer Service Platforms Data Analytics AI Cloud Integration and Digital Experience solutions\nStrong enterprise architecture and large program governance experience\nProven ability to engage Clevel stakeholders and influence strategic decisions\nExperience leading global transformation initiatives and multivendor delivery models\nPreferred Qualifications\nExperience across Manufacturing Automotive Consumer Goods Retail Healthcare or BFSI industries\nExposure to AIdriven customer engagement personalization and customer data platforms\nExperience with Salesforce Adobe Microsoft SAP Oracle AWS Azure Google Cloud and related enterprise ecosystems\nEnterprise Architecture or consulting certifications preferred\nEducational Qualification\nBachelors Degree in Engineering Business Technology or related discipline\nMBA or equivalent postgraduate qualification preferred\nKey Competencies\nCX Strategy Transformation\nEnterprise Program Architecture\nExecutive Stakeholder Management\nStrategic Consulting\nDigital Transformation Leadership\nBusiness Technology Alignment\nValue Realization Governance\nThought Leadership\nInnovation Change Management","description_format":"text","description_chars":2765,"description_truncated":false,"requirements":{"experience_years_min":15,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Media & Entertainment","Creative Agencies","Branding","Enterprise Apps Implementation Partners"],"lifecycle":[{"event":"open","at":"2026-10-16T04:30:33Z"}],"visa":[],"liveness":{"score":21,"band":"cold","label":"Long shot","p_open":1,"p_active":0.487,"p_room":0.44,"age_days":69,"expected_fill_days":49,"reasons":["conf:3","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/ltm-cx-strategist-salesforce-program-architect","json_url":"https://alion.io/job/ltm-cx-strategist-salesforce-program-architect.json","meta":{"generated_at":"2026-10-20T20:55:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24334,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":9353},"rest":"https://alion.io/mcp/rest/get_company?id=9353"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fltm-cx-strategist-salesforce-program-architect"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fltm-cx-strategist-salesforce-program-architect"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fltm-cx-strategist-salesforce-program-architect"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ltm-cx-strategist-salesforce-program-architect\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fltm-cx-strategist-salesforce-program-architect"}]}