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equipment at deputed locations Essential duties for the position include but are not limited to the following\nHandle Incidents service requests and break fix support following the priority and service levels\nContinued monitoring of Service Management tool for new incidentsservice request\nEscalation of incidents to appropriate groupperson incase if the issue should be taken care by another team\nIncident troubleshooting and repairing workstations and Peripherals to proper operations\nDocument the details of incident resolution\nRepair and replace Failed components\nReplace nonoperating equipments with equipment from operating stock\nUpdate client asset management system to indicate any changes in the equipment status\nProvide monthly review of inventory level\nDesktop install move add changes and deletion IMACD\nInstallation of workstations network printers peripherals including network patch cable verification installation replacement\nManage support for removable approved external 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and hardware Software bugs to client or 3rd party provider as appropriate\nTrigger disposal process of assets Actual disposable will be carried out by client\nPhysical destruction of drives only if they cannot be wiped electronically\nInstalls Moves Adds and changes IMAC confirm requirements Scope and acquire approval assign to appropriate team confirm schedule and verify completion\nJOB REQUIREMENTSQUALIFICATIONS\nExperience Requires 7 years of related work experience Sound knowledge of Operating system troubleshooting Sound knowledge of building machines for new joiners Installing upgrading and migrating to Windows latest version Deploying Windows operating system in large enterprises Configuring hardware and applications Configuring network connectivity Monitoring and maintaining systems that run Windows operating system Certifications Preferrable MCSA Windows MCSE Desktop 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