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dispatch and end-to-end field service operations The candidate will build scalable solutions extend the FSL data model implement scheduling policies optimization and deliver high quality automation and integrations in Agile delivery\nKey Responsibilities\nCore Delivery Service Cloud FSL\nDesign and develop solutions using Service Cloud FSL centered on Work Orders Work Order Line Items Service Appointments Assets and EntitlementsSLAs\nConfigure and extend FSL scheduling dispatch capabilities\nService Territories Service Resources Skills Operating Hours Travel Policies\nScheduling Policies Work Rules Objectives and Optimization where applicable\nDispatcher workflows Gantt and console enhancements configuration andor LWC\nBuild and enhance technician workflows on Field Service Mobile including offlineonline behavior forms checklists and guided flows\nImplement automation using Flows validation rules approvals and service process automations aligned to business outcomes\nBuild reusable 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Product Owners in AgileScrum\nSupport CICD releases using Git DevOps tools CopadoGearsetJenkinsAzure DevOps\nOwn sprint deliverables estimates task breakdown technical solutioning and timely delivery\nRequired Skills Experience\nMust Have Handson\nStrong Salesforce development Apex Triggers SOQLSOSL LWC Lightning Experience\nSolid functionaltechnical understanding of Service Cloud processes caseservice operations entitlements milestonespreferred\nStrong FSL experience including\nWork Orders Service Appointments lifecycle\nScheduling dispatch concepts Service Territories Skills Operating Hours Scheduling Policies\nResource assignment optimization understanding and configuration\nExposure to Field Service Mobile workflows offline considerations preferred\nStrong understanding of Salesforce security model Profiles Permission Sets Roles Sharing OWD FLS\nExperience with integrations RESTSOAP error handling logging and monitoring\nExperience with asynchronous processing BatchQueueableFuture 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