Senior Technical Analyst

LTM • Media & Entertainment • Creative Agencies • Bachelor's Degree • JavaScript • Java • TypeScript • SQL • 2 days ago
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Salary
≈ $50k – $90k per year (Estimated)
Location
In office (Mississauga)
Seniority
Senior · 5+ years exp

Confirmed on the employer's own hiring board on Oct 18, 2026. First seen by Alion on Sep 29, 2026. LTM scores B on the Alion truth index.

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LTM

LTM (formerly LTIMindtree) is a prominent global technology consulting and digital solutions enterprise that delivers comprehensive IT, cloud, and business transformation services to multinational corporations. Headquartered in Mumbai, India, the company operates an extensive international delivery network specializing in artificial intelligence, data engineering, and enterprise systems integration. As a subsidiary of the industrial conglomerate Larsen & Toubro, it partners with leading organizations across sectors such as banking, healthcare, and manufacturing to drive operational efficiency and digital modernization.
ltm.com • HQ: Mumbai, India • Information Technology • Design & Creative • Branding • Creative Agencies • Media & Entertainment • Enterprise Apps Implementation Partners • IT Outsourcing & Dedicated Teams • IT Consulting & Digital Transformation • Est. 1996
Tech stack of LTM

Senior Technical Analyst

Department Production Support

Location Mississauga Ontario Canada

Employment Type FullTime

This opportunity is for a Senior Technical Analyst within a productbased organization The role is aligned to directly work with clients client support teams and ensuring the stability reliability and performance of critical Web Products applications

This is a highly visible role that requires technicalfunctional expertise and the ability to operate effectively under pressure in a timesensitive environment by adhering to defined SLAs SLIs and operational KPIs

Must have qualifications

  • Experience supporting business critical Web applications with advanced understanding of Applications and environment controls
  • Serve as a key point of contact for client reported issues Innate ability to take ownership and responsibility for troubleshooting production issues and determining root causes
  • Improve the service level the team provides to our end users which includes maximizing operational efficiencies strengthening issue investigation and resolution and knowledge sharing practices
  • Understanding workflowbased logic and the ability to both understand a business process from a workflow diagram and to conceptualize it overall to support remediation and improvement
  • Ability to cope up with the continuous product enhancements and technology upgrades
  • Recommendexecute Operational improvement initiatives longterm remediation to recurring issues and enhancements to monitoring ing and automation
  • Excellent analytical planning communication presentation and leadership skills
  • Ability to deliver with minimum supervision
  • Supporting existing processes implementing and supporting change requirements as part of a structured change control process
  • Updating SOPs Runbooks troubleshooting guides and documentation
  • Strong knowledge and advanced handson working knowledge of Angular APIs Java SQL AWS Jenkins and Postman
  • Bachelors degree with relevant experience of 5 yrs in production support application support IT operations

    • Job Skills

    • Communication Analytical Trouble shooting Problem Solving and Coordination skills
    • SLA and KPIs adherence
    • SOPs and knowledge repositories update
    • Product Requirements and Estimation
    • Web applications and REST APIs JSONXML
    • Microservicesbased architecture
    • JavaJ2EE technologies AngularTypescript coding HTML5 CSS3 Authentication OAuth SSO STS
    • SQL Queries AWS Dynatrace Site 24X7 Jenkins CICD pipelines
    • Request flow from web server to application servers and integration points
    • Hands on experience or strong knowledge in Mutual Fund andor Insurance will be considered as an added advantage
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