ServiceNow Technical Architect

Ltm • Media & Entertainment • Creative Agencies • Certification required • JavaScript • 1 day ago
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Salary
≈ $68k – $175k per year (Estimated)
Location
In office (Frankfurt am Main)
Seniority
Architect · 8+ years exp

Confirmed on the employer's own hiring board on Oct 17, 2026. First seen by Alion on Apr 15, 2026. Ltm scores B on the Alion truth index.

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Ltm

LTIMindtree is a worldwide technology consulting and digital solutions company that empowers businesses in a variety of sectors to get to the future faster by combining engineering DNA and tech expertise.
ltm.com • Bengaluru • Mumbai • Hyderabad • Chennai • Pune • Branding • Creative Agencies • Media & Entertainment • Enterprise Apps Implementation Partners • IT Outsourcing & Dedicated Teams • IT Consulting & Digital Transformation • Est. 1996
Tech stack of Ltm

Job Title: ServiceNow Technical Architect

Location: Frankfurt, Germany

Job Type: Full time/Permanent position

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Key Responsibilities

  • Architecture Design
  • Own the end-to-end technical architecture of ServiceNow implementations across multiple modules
  • Design scalable secure and reusable platform solutions aligned with ServiceNow OOTB capabilities and architectural best practices
  • Define technical standards design patterns and governance models for the platform
  • Lead solution design for complex integrations workflows automations and custom applications
  • Client Stakeholder Engagement
  • Work onsite with customer stakeholders to understand business processes and technical requirements
  • Act as the primary technical point of contact for the client
  • Translate business needs into technical designs and clearly communicate architectural decisions
  • Provide technical leadership during workshops design reviews and steering committee meetings
  • Implementation Delivery Oversight
  • Guide development teams on implementation approaches code quality performance and security
  • Review and approve technical designs scripts integrations update sets and scoped applications
  • Ensure adherence to ServiceNow best practices upgrade safe customizations and platform standards
  • Support data migration CMDB design CSDM adoption and service modelling initiatives
  • Governance Risk Quality
  • Identify technical risks and proactively define mitigation plans
  • Ensure proper documentation including HLD LLD integration diagrams and deployment guides
  • Support golive readiness cutover planning and handover to operations
  • Provide architectural inputs during upgrades patches and platform enhancements
  • Mentorship Enablement
  • Mentor developers and technical leads on ServiceNow architecture and advanced development
  • Enable customer and internal teams through knowledge transfer and best practice guidance
  • Support presales activities technical proposals and solution estimations as needed

    • Â

    Mandatory Technical Skills:

    • Strong hands-on expertise with ServiceNow Platform Architecture
    • Experience across modules such as

    ITSM ITOM CMDB CSDM

    HRSD CSM SecOps

    Â

    good to have:

    • Advanced scripting skills JavaScript Glide APIs Script Includes
    • Strong knowledge of Integrations REST SOAP MID Server LDAP Azure AD
    • Flow Designer ATF ACLs UI Policies Client Scripts
    • CMDB architecture Discovery Service Mapping and Data Governance
    • Upgrade strategy performance optimization and platform security

    Â

    Certifications Required Preferred

  • ServiceNow Certified System Administrator CSA Mandatory
  • One or more CIS certifications ITSM ITOM HRSD CSM etc
  • ServiceNow Certified Technical Architect CTA Preferred Aspiration
  • ITIL Foundation Preferred

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    Experience Qualifications:

  • 8-12 years of overall IT experience
  • 5 years of ServiceNow implementation and architecture experience
  • Prior experience in onsite client facing roles
  • Strong experience handling enterprise scale ServiceNow programs
  • Excellent communication stakeholder management and documentation skills

    Â

    Key Attributes:

  • Strong architectural and analytical thinking
  • Ability to challenge requirements and recommend optimal solutions
  • Customer focused mindset with strong ownership
  • Comfortable working in complex multivendor environments
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