{"id":1744996,"url":"https://alion.io/job/lucchese-sales-lead-2","title":"Sales Lead","company":{"id":2201658,"name":"Lucchese","domain":"lucchese.com","url":"https://alion.io/company/lucchese","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"ADP","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Steamboat Springs, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":18,"max":23,"currency":"USD","period":"hour","gross":null,"usd_annual":46000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-25T21:34:00Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-16T01:51:11Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"Sales Lead\nSteamboat Springs, Colorado\nJob Summary:\nThe Sales Lead supports store leadership by driving sales performance, delivering an elevated luxury consumer experience, and reinforcing operational and brand standards during assigned shifts.\nThis role acts as a key floor leader, top seller, and shift leadership partner, providing real-time coaching, operational guidance, and service leadership while modeling company values and luxury service excellence.The Sales Lead may serve as shift leader or Leader on Duty (LOD) when assigned and is responsible for supporting daily floor execution, customer experience standards, operational compliance, and team effectiveness during assigned shifts\nScope of job:\nThe Sales Lead plays a critical role in executing store strategy at the floor level.This role influences team performance through leadership presence, peer coaching, operational execution, and consistent reinforcement of luxury service and brand standards.\nKey impact areas include:\nDriving individual and team sales performance\nReinforcing luxury-level service standards\nSupporting operational execution and compliance\nMaintaining visual and brand presentation standards\nEscalating employee or customer concerns to store leadership\nSupporting shift leadership execution and daily operational consistency\nThe Sales Lead exercises judgment in shift-level leadership, customer service recovery, and operational execution while escalating employment-related or strategic matters to the Assistant Store Manager or Store Manager.\nDuties/Responsibilities:\n1. Drives Results\nAchieves and exceeds individual sales goals and KPIs (conversion, UPT, AUR)\nSupports team sales productivity through in-the-moment coaching, selling support, and reinforcement of customer engagement behaviors\nReinforces daily business priorities set by store leadership\nAssists in executing promotional strategies and events\nAssists with prioritizing floor coverage and execution during assigned shifts\nReinforces accountability to daily sales goals, KPI performance, and service expectations\n2. Customer Focus\nDelivers personalized, luxury-level client experiences\nBuilds long-term customer relationships and supports clienteling efforts\nAddresses and resolves customer concerns professionally and supports de-escalation efforts; escalates complex or sensitive issues to store leadership as appropriate\nSupports community engagement and event execution\nModels elevated service recovery behaviors that reinforce the Lucchese luxury experience\n3. Collaborates\nPartners with store leadership to support daily operations\nShares performance insights and customer feedback\nSupports onboarding of new team members\nReinforces a respectful, inclusive team environment\n4. Communicates Effectively\nClearly communicates shift priorities, sales goals, and operational expectations\nProvides constructive, real-time peer feedback\nSupports team huddles and daily recaps\nEscalates operational or personnel concerns appropriately\nProvides leadership presence and direction during assigned shifts\nCommunicates customer feedback, operational opportunities, and team concerns to store leadership in a timely manne\n5. Supports Operational Excellence\n(Specialty flexibility retained but simplified)\nSupports inventory accuracy, stock organization, and operational execution standards\nSupports loss prevention compliance and safety procedures\nMaintains visual merchandising and presentation standards\nAssists with product launches and seasonal transitions\nSupports opening and closing procedures in alignment with company standards\nAssists with operational routines including replenishment, pricing, recovery, and stockroom organization\nMaintains awareness of operational procedures, safety standards, and loss prevention practices”\nRequired Skills/Abilities:\nDemonstrated ability to achieve and exceed sales goals\nStrong customer service and clienteling capability\nLeadership presence and peer influence skills\nStrong verbal and written communication skills\nAbility to coach peers constructively\nProficiency with POS systems (NetSuite preferred)\nProficiency with Microsoft Office Suite\nAbility to multitask and prioritize in a fast-paced luxury retail environment\nFlexible availability including evenings, weekends, and holidays\nDemonstrated leadership presence in a luxury or premium retail environment\nAbility to support shift leadership responsibilities and operational execution\nStrong customer de-escalation and service recovery capability\nAbility to reinforce brand standards and selling behaviors through peer coaching\nStrong organizational and follow-through skills\nEducation, Experience, and/or Certifications:\nMinimum of 1-2 years of retail experience required\nPrior keyholder or leadership experience preferred\nLuxury, premium, or specialty retail experience preferred\nHigh School Diploma or GED required\nPhysical Requirements:\nAbility to stand and move throughout the store for extended periods\nAbility to bend, squat, kneel, and climb ladders as needed\nAbility to lift up to 50 pounds\nAbility to work flexible hours including evenings, weekends, and holidays\nCompensation\nSalary Range: $17.80-22.90 per hour\nPlus Tiered Commission Structure based on sales performance\nThis range represents the good-faith estimate of base pay for the position at the time of posting. Final compensation will be determined based on experience, skills, and qualifications. Salary is based on a wide range of factors that include relevant experience, knowledge, skills, other job-related qualifications, and geographical location.\nBenefits and Perks\nFull-time employment only:\n401(k) with company match - $ for $ up to 4% - immediately vested\nCompetitive Medical/Dental/Vision Insurance\nLife and AD&D Insurance\nShort-Term and Long-Term Disability\nAll Full-time and Part-time employees:\nCompetitive Dental/Vision Insurance\nVacation/Holiday Pay/Sick Pay\nPet insurance\nProduct allowance for boots and apparel\nEmployee Discounts for Lucchese products and with Working Advantage\nOption to enroll in Daily Pay and Wisely Pay\nEqual Employment Opportunity\nLucchese is an Equal Opportunity Employer and makes employment decisions based on merit. We do not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth or related conditions), sexual orientation, gender identity, gender expression, age, disability, medical condition, genetic information, marital status, military or veteran status, or any other protected status under applicable law.\nHow to Apply:\nTo apply to positions please click on this link for our career page: Lucchese Careers\nThis posting will remain open for 30 days or until filled\nFair Chance / Criminal History\nQualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local laws.\nWe will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.\nReasonable Accommodation\nLucchese is committed to providing reasonable accommodations to qualified individuals with disabilities in the job application process.\nApplicant Privacy Notice\nWe collect personal information in connection with your application. Please review our Privacy Policy for details on how we collect, use, and protect your information. 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