EMEA Sales Development Representative

Lucid Software is the leader in AI-driven work acceleration, helping teams see and build the future by turning ideas into reality.  Its products include the Lucid Visual Collaboration Suite (Lucidchart and Lucidspark) and airfocus. The Lucid Visual Collaboration Suite, combined with powerful accelerators for cloud and process transformation, empowers organizations to streamline work, foster alignment, and drive business transformation at scale. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diverse perspectives and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.

Lucid Software is ranked #13 on the list of most used business applications among Fortune 500 businesses, and some of the world's largest organizations, such as Google, GE, Siemens, VW, NBC Universal, JLR and T-Mobile, rely on Lucid's solutions to accelerate critical business workflows across product design, process planning, team and infrastructure visualization. The company boasts more than 100 million users. Despite already having such a dominant position in the market, Lucid is continuing to grow at pace and is acquiring hundreds of thousands of new users each month.

The Sales Development Representative (SDR) partners with members of the EMEA Account Executive team to focus on breaking into and growing new Lucid Visual Collaboration Suite opportunities. Daily activities include account planning, prospect identification, lead generation, sales calls, supporting the sales cycle, and proposals.

Responsibilities:

• Prospect new leads (outbound) and qualify leads received by marketing (inbound)
• Be available and ready for inbound calls by being logged in during work hours
• Conduct needs assessment calls with specific prospects
• Schedule online product demonstrations
• Provide proactive support and follow up to customers and prospects
• Become an expert in the features, benefits and application of Lucid Software’s products
• Maintain accurate and up-to-date records
• Required weekly team trainings and daily stand ups
• Other duties as assigned

Requirements:

• BA/BS degree
• Highly effective problem solving skills, a bias towards finding solutions vs. shutting down ideas
• Previous successful sales experience OR a strong interest in a selling role
• Ability to manage multiple projects and meet deadlines
• Outstanding written and verbal communication skills
• A passion for exceeding expectations demonstrated through consistently exceeding quarterly and annual targets
• Fluent in English
• This position is hybrid, combining remote work with in-person collaboration at our Amsterdam, NL office two days per week (Tuesday and Thursday).

Preferred Qualifications:

• Fluency in German, French or any Nordic language
• Detail-oriented, organized and a good team player
• Ability to adapt to change and thrive if a fast-paced environment